抵達以色列前，以色列和巴勒斯坦發生戰爭，機場邊境全關，沒有旅客能到以色列。 對於戰爭我感到非常難過，並傳訊息給所有已預訂的以色列住宿，『所有人都能理解情況並給我退款，唯獨這間住宿不給退款』並回覆：Haifa距離戰爭很遠，很安全。What?? 我再次回覆：不是不願意去，是我根本沒辦法到以色列！這次住宿方完全不回應。 當國家發生戰爭，所有人民都在為國家奮鬥，唯獨這間住宿，還在想辦法發觀光財。 事後我三度透過booking客服聯繫住宿方提供扣款收據，申請保險理賠。 第一次接電話說ok，後續電話email無回應，2個月過去了，仍無回應。 看到許多關於此旅館非常骯髒、讓旅客感覺沒有換床單的評論。 去看看評論吧！同樣遭遇不只我一人，若你入住遇到問題，老闆也會直接不回應吧？像這樣的旅館只想做一次生意，你還期待這是個多舒服的住宿嗎？ Israel and Palestine had just started a war before I arrived in Israel. All airports and borders were closed, and no travelers could enter Israel.I felt very sad and regretful about the war and messaged all the Israeli accommodations I had booked. Everyone understood the situation and gave me a refund, EXCEPT FOR this accommodation, which REFUSED to refund me. Their response was: 'Haifa is far from the war and still very safe.' WHAT??? I replied: 'It's not that I don't want to go, I simply can't get to Israel at all!' This time, the host completely ignored me. What kind of host is this? "While the country is in a state of war, ALL THE PEOPLE OF ISRAEL ARE FIGHTING FOR HOMELAND, THIS HOST IS THE ONLY ONE SHAMELESSLY GUNNING FOR TOURISM BUCKS! Afterward, I contacted the host through Booking.com customer service THREE TIMES, asking them to provide a receipt for the deduction, as I needed it to claim insurance compensation. They said they'd sort it out when first called, but after that, NO RESPONSE to calls or emails. It's been "2 MONTH", and still, nothing from them. I have seen many reviews about this hotel being extremely dirty and making guests feel like the bedsheets were not changed. I advise anyone thinking of staying at this hotel to think twice. I dare to guess, if you stay here and encounter problems, the owner probably WON'T RESPOND directly, right? Haha, they've taken your money and don't even want to provide a receipt. What more do you expect from them? Take a look at the reviews! I'm not the only one facing this.

NOTHING!!!!!!!

于2023年10月入住

客人没有留下任何评语。

于2023年8月入住

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于2023年8月入住

客人没有留下任何评语。

于2022年11月入住