nothing

Stayed in May 2023

Its absolutely the worst place we have ever stayed ( you can't even call it a hotel) . We arrived before midnight, we were left with no key to our room , reception was closed. Eventually when we got to the room ,there were cockroaches, bed sheets were not changed, towels were not changed, we had used by previous guests towels, there was not a single toilet paper roll, blocked sink, window wouldn't close. We would have not stayed there and looked for a different hotel but we arrived very late and it was too late to look for alternative and we had to be up at around 5 am. We anyway couldn't sleep there as thinking constantly about these cockroaches.. We emailed Idelson place and left a complaint but no response. We haven't read reviews before booking this place but now we understand what this place is about. We think it's absolutely disgusting and disgraceful that booking.com still keeps this place in their listings of hotels after so many bad reviews., Even if booking.com wrote to me saying that they will consider terminating cooperation with Idelson. Booking.com has also promised us a compensation, but all that we have received was equivalent of 12£ and ' promise ' to 'make it up to us' , tried to contact them , still nothing... So we are considering to never use booking.com again.

Stayed in May 2023

Wasn't clean, bed broken, they didn't clean up the room, mattress was dirty, only one small towel for 2 days, no shower gel, shower was dirty and broken, WC too small impossible to sit correctly, air conditioner broken, wasn't cooling the room, no room service, nobody at the reception. It was Shabbat and holiday, i couldn't take pictures unfortunately.

Location was great. Room design not bad.

Stayed in May 2023

The room is clean and its smell good,

Stayed in May 2023

Hello. I'm Larysa. I booked a hotel for one night on May 11 - May 12, indicated that payment would be made upon check-in, indicated all my data. at Buckingham the price was indicated in Canadian dollars 126.38 CAD. but as soon as I was at the door of the hotel, 154.02 CAD was illegally deducted from my card. when I asked at the reception I was told that this price is at the shekel rate. Price at the shekel rate ILS=0, 3665 this is 344.85 shekels *0.3665=126.38CAD. I presented all the documents. I am not a resident of Israel. On what basis was 154.02 CAD withdrawn from my card??? it's just a scam and arbitrariness. Because I wanted to pay on arrival. Please understand. Refund the price difference.

Stayed in May 2023

everything

nothing

Stayed in May 2023

Everythin! Water was dripping from the top of the house on customer 's head. There were coccroch in the bedroom. We couldn't sleep. We have to put all our luggage on top of the bed, to avoid cocroch getting nto them. It was a terrible night.

I didn't like anything about it. It was horrible

Stayed in April 2023

TV didn’t work, bedside light didn’t work, high shower didn’t work, sheet old

Stayed in May 2023

Some weird slit above mirror in the bathroom, partially stuffed with paper towels, with a view of hotel entrance and nearby street. Could be useful for a spy or a vigilante? No fresh towels or any sight of room service during 6 day stay.

Nice inexpensive hotel in the center of the city! Everything worked fine and was almost new and almost clean. The main thing was an ability to book without credit card and pay with cash.

Stayed in April 2023

The bedding did not fit the bed. The bathroom air vent was clogged and caused me allergies. There is a huge cabinet in the room which we did not use, it is honestly taking up space.

Location and price were very good. It was close to restaurants and supermarkets. The air conditioner worked really well for cooling the room down.

Stayed in May 2023

good place to the sea side

Stayed in April 2023

TV wasn't working

Location was great. Good price. And very decent. Also great service.

Stayed in April 2023

Everything was great. However, there's no breakfast or other food option. But there are grocery stores nearby. Still it would be good if there was a vending machine in the hotel for snacks and drinks in addition to the tea and coffee they provide.

I have stayed several times at this hotel. I booked a single room but the reception guy kindly upgraded me and gave me a lovely double room. In the past as well I occasionally got an upgrade. Location is very central, fridge in room. There is coffee and tea available at the main entrance. And a terrasse.

Stayed in April 2023

We experienced Lise due to road construction.

Staff w re friendly and helpful. 5 minutes from the beach! Coffee abundantly available! Flexible in room choice when needed

Stayed in March 2023

There is no staff at the hotel. They did meet us and then disappeared within 5 min. There is no one to answer questions. The window broke immediately and was reported to but not fixed. There is no breakfast, nor is there parking.

Location is very good.

Stayed in April 2023

No shampoo to wash the head🫣

I liked it first, its location and value for the price compared to the other, in addition to cleanliness, good treatment, chain and assistance. Google luck for them

Stayed in March 2023

Tel Aviv is currently building a light railway ( tram ) system so many of the streets around the hotel are being dug up. Not a problem though as you can still get around easily.

After reading negative reviews we were pleasantly surprised by how nice our room with balcony was. Lucky as due to some heavy rain we spent more time in the room than anticipated. Single, basement rooms would not be as appealing I guess. Receptionist ( not the owner ) was very helpful even lending us a corkscrew and two wine glasses. Location only 5 minute walk to the beach. Good value for money in Tel Aviv.

Stayed in March 2023

Was not as clean as I would expect it, however good value for the money.

The staff was very kind and helpful, the location was great as well.

Stayed in March 2023

Cockroaches running on the floor

Nothing

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

Just small things: Came in late, left early - didn't have any human interaction. Showerhead was leaking. There were small bottles of body wash but no shampoo.

The room was clean, the facilities were fine. Value for money was good. It was what I was looking for.

Stayed in January 2023

Very clean, cozy, good location. Very nice staff

Stayed in January 2023

the water of take a shower not good, no hot water

Stayed in January 2023

Everything and especially the service is really bad, hotel is a scam

Nothing was enjoyable at this hotel besides the location: 1. My room was not available as agreed upon at night (after reception was closed) and I had to wait for the hotel staff for five hours on the stairs of the entrance (no contact possible through phone, WhatsApp, email). No apologies for giving me the wrong information for the door code and the room key was inaccessible as well. Booking.com requested a refund for the night that I couldn’t use the room and the hotel never responded. 2. The hotel never gave me a bill for my stay even though I asked for it multiple times via WhatsApp and phone 3. The hotel is in a very bad shape and dirty, e.g., large cockroaches lying around 4. The overall service is very poor, other guests told me the WiFi continuously didn’t work and staff would never respond to their messages and fix it

Stayed in November 2022

the room was clean but there were no nets in front of the window, so some little flies found its way.

lovely reception, Nathalie and Moshe welcome you with a smile, coffee corner present at the lobby.

Stayed in December 2022