You can't choose in advance if you want a low or high capsule, so if you have a late check-in and you are an elderly person or with mobility issues, you will have a high capsule anyways. One of the girls in the staff was rude, when we arrived, there was nobody in the reception, we got in, sat in the living room, and drank a glass of water, because there was 90° outside. Well, the girl told us we could't use the facilities, because we haven't made check -in. Unbelievable!!

Common area was nice, location is great!

Stayed in September 2023

I was next to bathroom and when door opened I got hit in the ear. Not fun.

Clean

Stayed in October 2023

I really liked everything. Perhaps, one aspect to improve is the locking of the cabins. If you want, you can ask for a padlock to keep your cabin locked, but it will still allow a gap of the doors. A door lock would be a better solution.

The staff is really friendly and helpful. The size of the capsule is enough to be inside comfortable (and I am 185 cm tall). The bathrooms are cleaned regularly, which is nice. I found the location good, within walkable distance from the main street, old city and even the bus station (well, if you have "good legs"). The shared space is nice and ample, and the kitchen practical and clean . They offer free coffee, tea and also milk (which I liked). I would certainly return here if again in Jerusalem.

Stayed in September 2023

I would have wanted the manager to help me cancel my reservation since I already had a place to stay.

I was very happy with how clean the place was, the staff was very kind and friendly, the place genuinely exceeded my expectations. I will gladly return one day and I will recommend this place to others.

Stayed in October 2023

It will be better if they can add a mirror in each room so it will be much easier rather than going to the comfort room. Also, I recommend adding a bidet in the washroom toilet for a more hygienic way of cleaning.

I like the idea of how they come up with the capsule-type room which is good, especially for solo travelers. So far, our stay has been good from the moment we checked in and checked out.

Stayed in October 2023

Have to keep your towel because you have to ask or find new one every day. Noise of guest at 1:00 or 2:00 am

Location, lobby, mattress was ok.

Stayed in September 2023

nothing, the quality is more than enough for the budget price. it was so nice of them and well-thought of. Highly recommended.

The best budget hotel where it combines comfort, simplicity, and economy. Very nicely located right at the City Center so everything is a walk away. Wonderfully provided minibar where you can heat your food, and free tea or coffee. There is a vending machine too for water or snacks. Sheets and bed are clean. Comfortable for sleeping. Friendly staff and clean bathrooms and toilets, the toiletries are well provided. One has to respect the order and cleanliness as it is like self service with a responsibility.

Stayed in September 2023

Not enough bathrooms, showers, paper towels, no laundry facilities which would be an added bonus if they did and privacy!

The location was great shopping and eateries right around the corner, the people I met that stayed in my section were great they were from all over the world and I appreciate the conversations with everyone! The staff was also kind!

Stayed in September 2023

Common areas are small for 80+ capsules

The fact that the capsules are kosher

Stayed in September 2023

There is no kitchen available.

Excellent location. The capsule was very cozy. The staff was amazing.

Stayed in September 2023

Linens had stains but I was able to get it replaced swiftly

Great budget place to stay. Staff were kind and accommodating. also, it's located in the heart of the city and everything is within 15 minute walking distance

Stayed in September 2023

There should be the possibility to lock your own capsule not only from the inside

Perfect position to explore the city

Stayed in September 2023

In my opinion the capsules were not sound proof. I've stayed at the capsule number 64, close to the bathroom door and I could hear every time someone went to the bathroom.

I really liked the location of the property, as well as the confort of the bed and the lockers.

Stayed in September 2023

Clean and comfortable.This is my 2nd time staying here and this time I have stayed for 2 nights. It is a great way to meet new people from all around the world. The staff was really helpful.

Stayed in September 2023

The bathroom was with lots of water, the toilet wasn't clean even I didn't feel comfortable to take a shower

There was a beautiful lady from the staff that was very helpful. It help me in the moment that I didn't know what to do. And she help me more of the limit providing me peace and secure in a moment that I didn't have a solution. A big applause to her!!!😀☺️

Stayed in August 2023

Out of respect for the other guests, I couldn't talk on the phone and my last night I had the bad luck of meeting a neighbor who was snoring, it seemed that he was riding a motorcycle.

Very comfortable mattress but I think there must be price differences between the top and bottom boxes.

Stayed in August 2023

Need to bring your own shampoo/conditioner/body soap.

Good area, center of Jerusalem, the beds are very comfortable, coffee included in the morning. Lockers included in price for safe keeping. Nice staff.

Stayed in August 2023

Good location, helpfull staff, nice experience to stay in caps.

Stayed in August 2023

To offer breakfast to guest would be great. And also if It's okay to consider another microwave for clients who eat meat ☺️ That would be nice.

Stayed in August 2023

Simple but nice place to stay; easy walking distamce within main sights, restaurants, cafés etc. It was clean and safe. Staff were also nice. Good value for money, I would stay again.

Stayed in May 2023

It is a hostel so you will still have all kinds of people staying with you. People might come in to room late and make noises or got up early like I did. I personally tried to be quiet like a cat but I still thought I would wake up one or two. Maybe not suitable for light sleeper. Space wise might be tight for some, but it’s good to be in capsule to have privacy instead of covered by thin curtain. There are locker and shoes rack as well so no need to worry about your valuables as long as it’s locked.

The capsule hostel is great. For me it’s well maintained. Staffs constantly checking the cleanliness of toilet and common area. Friendly staffs gave me really good tour of hostel. I have good impression thanks to Zehava. Location is just amazing that you have everything around and so close to old city and tram station for sightseeing. I would totally recommend for people travelling in Jerusalem on a budget.

Stayed in August 2023

Good location, friendly staff, comfortable pod/bed, clean bathroom, and all of that for a reasonable price. It definitely met my (admittedly low) expectations.

Stayed in August 2023

Tiny nuisances: no paper towels in the women’s bathroom but can use the bath towel they provide you. Lights stayed on most night until 12am which was a tad annoying but the capsule blocked out most of the light.

The staff was very warm and friendly. Enjoyed having a mini kitchen, fridge and they provide instant coffee and tea available all day. Capsule was spacious, clean and very comfy - relatively sound proof as well. Fantastic location with great coffee & eats nearby. This was my first time staying in a hostel like place and I cannot recommend this place enough. Felt incredibly safe the entire time and was in perfect walking distance to all the sites I wanted to explore around Jerusalem and the old city. If traveling with a larger suitcase, you can store it at the front & you can ask for a lock for your capsule as well. Would 100% stay here again!

Stayed in August 2023

USB plugs in pod were all broken, though this wasn't a huge issue as the 3 pin socket still worked

Capsule had very well designed storage that maximised utility of the space

Stayed in August 2023

Bathroom was relatively clean. Still not bad.

Comfortable, spacious, friendly staff, and great location.

Stayed in July 2023