As we were checking in on Saturday, the reception clerk called me twice to let me know the reception was only open until 4pm, and I was lost. It surprised me that the reception closed as early as 4pm. whereas the information I received read thet reception on a Saturday would be open until 6:30pm. The breakfast staff kept sweeping the floor around our table as we were still eating. Not pleasant. We felt they were pushing us out.

The hotel itself is wonderful extremely well kept, the rooms superb, the breakfast lacks variety - JUST OK

Stayed in May 2024

The small suit was great, most just near completely new. For the second night we took a studio room which was very basic. There was of course a price difference between the two options but the price of the studio should have been much less.

The place is well organized for families with children from all ages. Location is fantastic, food options

Stayed in August 2023

Actually we liked everything, we enjoyed our stay for one night and I would say it was the best stay in Israel so far.

Stayed in September 2023

Everything! Love it!

Stayed in June 2023

we were a family of 10 traveling from USA we loved everything about the property. There was a unique charm about the property that was relaxing. we were able to tour around the area with our travel guide and use the activities of and around the property. we would definitely stay again.

Stayed in July 2023

Excellent breakfast, wonderful location in the Golan Heights, very friendly staff. will come back for a return stay.

Stayed in June 2023

We arrived late and there weren't too many options for dinner, just the adjacent restaurant which is VERY expensive

The chalet was very nice and spacious, and relatively clean

Stayed in April 2023

The price is a little bit high

The staff The weekend activities for kids The location The horse riding school The breakfast

Stayed in May 2023

My family and I had such an incredible experience I do not even know where to begin! From the wonderful front desk staff (Achaab) to the dining and restaurant staff - Moria especially, We felt right at home! Ilan took us on a jeep tour and we learned the history of the area and William and Hadas at the stables were so great with the kids. We will definitely be back again!

Stayed in May 2023

Not all room types are the same (obviously), byt the gap is tramendous. I stayed once at the hotel once in a double room, and it was fantastic. This time I needed more beds, ao I got a room that was part of a complex with grond floor rooms, with grass and picnic tables, and even a tiny kitchenet... But the room was like sleeping in a hostle.

Very nice extra curricular activities for kids. Very nice lobby.

Stayed in April 2023

Comfort and convenience to many places we visited

Stayed in May 2023

Only drawback was dinner on Friday night. The English-language translation on the website stated that dinner was not available in the restaurant on Friday nights but through Reception you could book dinner in the Dining Room that night. We did so and confirmed with Reception when we checked in on Thursday afternoon. We ate in the restaurant on Thursday night having booked direct inn advance. On Friday night we went to the Dining Room - located about 200m from the Restaurant. After finishing our meal we got a call from the Restaurant asking if we were still coming in for dinner - turns out the Resort refers to the restaurant as the dining room on a Friday night that can only be booked through Reception, despite there being a venue called Dining Room on the Resort. Very confusing and cost us a better standard of dinner.

We had a beautiful, large suite with a separate sitting /coffee room. The bedroom and bathroom were both very spacious. The amenities were excellent. Staff were very friendly and helpful. The facilities on the resort were fantastic.

Stayed in April 2023

nothing

beautiful clean and family friendly

Stayed in April 2023

every single thing

Stayed in March 2023

nothing

everything

Stayed in February 2023

the meals r not included and very expensive on the property. breakfast is the same price for three-year-old and a 40-year-old. there is one restaurant ( expensive) and a cute pizza place nearby. great for winter time!!!!!!

it’s beautiful and well kept

Stayed in January 2023

The staff were great and I loved there was always coffee, tea, and cider in the lobby

Stayed in December 2022

Peace and quiet, and amazing service and food

Stayed in November 2022

nothing😊

the view and the ambiance of the place💕

Stayed in November 2022

No coffee in regular room

Everything Merom Gloan provided was quailty--good service, rooms and breakfast. The restaurant is very good. The grounds were beautiful and well maintained. The staff responds well with a concern for customer service. Peaceful, fun, and a great place for the Golan.

Stayed in October 2022

everything was excellent and especially the breakfast

Stayed in October 2022

spacious suite. seemed newly renovated beautiful grounds. well manicured

Stayed in August 2022

Comprehensive breakfast!

Stayed in August 2022

Not all reception staff could speak English and a lot of information was only in Hebrew, including the activities programme. We managed though.

Location is great. We hiked from the kibbutz up to the top of Mount Bental, which didn't take long and is very worthwhile for the views of the surrounding area and Lebanon and Syria at the top, as well seeing the disused military bunkers. We enjoyed the food. The breakfast was incredible and well worth paying for. Keeps you going for hours! We ordered takeaway pizza from the bar and that was of a good standard too. Lively atmosphere in the bar. We stayed for one night in a chalet with a double room and a sofa bed in the living area. Our son slept well on the sofa bed and our bedroom was very comfortable. Chalet was clean and furnished to a good standard. There was a "mini kitchen" which we didn't use. We used the indoor swimming pool. Changing facilities needed a bit of TLC but not a big deal. Grounds were beautiful and well maintained. Questionable whether it was value for money but par for the course in Israel where everything is so expensive.

Stayed in July 2022