When we arrived, checked-in, and were on our way to the room, hotel manager (Ronen) saw us with bicycle and upgraded us to a suite. Ronen was very serviceable and kind, made our short stay very enjoyable. Definitely recommending.

Stayed in April 2024

Good comfortable room. Nice position and very helpful staff

Stayed in April 2024

The outside street is noisy at night. Lot of car traffic.

The staff was very kind. The manager made sure we are OK.

Stayed in April 2024

Very warm welcome. They included breakfast and dinner in room's price. Excellent breakfast choice - all freshly prepared, a chance to taste some Jewish cusine.

Stayed in April 2024

The sttaf

Stayed in April 2024

I really love breakfasts in Israel. The breakfast had a a lot of options but it was not arranged logically. For instance, I missed granola for my yoghurt since the yoghurt was at one end of the line, the fruit on another line and the cereals in a totally different place, and the granola in a fourth place. There wasn’t anyone who made fresh eggs. The eggs which were in the warmer were dried up and unappetizing.

It was clean, situated in a good spot. There was limited parking but the staff was very helpful fitting us in. They had chocolate, coffee and water for us in the room and a small refrigerator which worked very well!

Stayed in April 2024

The staff were super helpful and the breakfast had a large variety of food. the rooms were clean and there was lots of parking outside near the hotel with a supermarket below. overall would highly recommend

Stayed in April 2024

Ronen was amazing, very serviceable and kind , for sure will come back

Stayed in April 2024

The parking is very small, almost no chance to park there. the room walls are very thin, we heard next rooms persons talking until half night and we couldn't sleep, we ask to change the room and the hotel changed it.

Food was the best we ever ate at any hotel. Ronen the manager was very friendly, kind and helpful, he is so suitable for this position. He's employes we're also helpful.

Stayed in February 2024

Unfortunately the room next to me was occupied by a teenager (alone in the room with his parents on another floor) and he decided to have a party on Friday night, which included his loud vomiting in the bathroom at 2am. Unfortunately the ceiling outside my bathroom was open that led right to his bathroom and I was woken up from the party and the vomiting. As I was on the 11th floor and keep shabbat, I did not have a way to call the front desk and at midnight and 2am, I was definitely not willing to go down 11 flights of stairs.

The staff in the hotel were amazing. Each one of them was friendly and always with a smile on their face. The hotel was clean and the room was fine based on my needs. The hotel was housing families from the North for the past several months and it was clear that the families and the staff felt like family to one another. It was wonderful to see the warmth between the staff and the families. Honestly I can't say enough good things about the staff. From the front desk to the dining room, to the cleaning staff, they were all amazing! The trip was also very humbling. Sitting with the evacuated families and listening to their stories made me realize how lucky I am to live in an area in Israel which is barely affected by the war on our two fronts. These families are homeless yet continue to get up, go to work , go to school and are friendly and outgoing. As a Social Worker who has worked with survivors from the South and with families who had loved ones killed or injured, it opened my eyes to those who have been displaced from the North. I came for a weekend to rest, relax and clear my mind from all that I have seen and heard these past few months, and the families from the North immediately "adopted" me to eat Shabbat meals with them and their ongoing strength gave me the strength. The families along with the amazing staff made my stay a great one!

Stayed in March 2024

for the kids there was not enough available channels in the tv. there was some problem with the parking (not enough parking place) and i had diificulty going out of the parking when I had to leave. only one elevator for the whole hotel which means it might take some time if you have to use the elevator.

the room was comfortable, the size was good the facilities (air condition, coffee corner, the shower was good and comfortabe, lights where needed, enough plugs for the charging of the phoe and good location. the breakfast was decent and the room was quiet and relaxed not too crouded

Stayed in February 2024

The staff were exceptionally helpful and nice, we were upgraded to a nicer room with great views. Meals were good.

Stayed in February 2024

great stuff with big heart They all did every thing to make my stay comfartable

Stayed in January 2024

Room on the smallish side

Location with good parking facility

Stayed in September 2023

Nothing

We enjoyed our stay very much at this hotel. We had an unexpected upgrade of our rooms. So we had a wonderful view of the Galilee Sea. The staff were super friendly and helpful. We had dinner and breakfast at the place and it was really nice. It’s the perfect place to stay if you visit Tiberias. Highly recommended.

Stayed in October 2023

For us as tourists, Shabbat is always made more complicated by the elevator that stops on every floor, but this is not something exclusive to the hotel. I loved the service and reception. They even upgraded us for free and put us in a better location.

I loved the hotel, I had already stayed with groups in other hotels, but this time the service, cleanliness, food was incredible, I highly recommend it and I will be back in 2 weeks with another group. Exceptional

Stayed in September 2023

We had many problems with the card from the hotel, but the staff and especially the manager triedtheir best and compensated us for the inconvenience. Also, the parking lot was small and we didn't always have a space close to the hotel. Third, the shower glass shield is too short, so the water wet the whole bathroom floor, unfortunately.

First, the decoration inside the spacious rooms was beautiful. Second, the breakfast was delicious and rich. Third, our kids enjoyed the pool a lot.

Stayed in October 2023

Great stay. Staff members were caring, welcoming, made their best to make me feel good and were always attentive to make sure I am satisfied. Room was renovated, very clean, comfortable and totally suited my needs. I enjoyed dinners, which were very varied.

Stayed in September 2023

I have no issues; place is clean thank you..

Rooms are perfect for the family, bads are soft, food was great the dinner excellent. Distance to the places to visit was relative closed. Price for the rooms was great including the breakfast and dinner.

Stayed in August 2023

The staff was neither friendly nor smiley . The pool closed at 6pm, it was not possible to get a drink at the bar after 5.30pm.. we were happy to visit Tibériade , but we left the hotel with a mixed feeling …we had the impression that it was a hotel for touring companies , but if you are coming on your own , you were not really considered . A smile and a thank you for your visit could have been nice !!!!

We have been upgraded as our key was not working. We were granted free breakfast . We were called every night to check if all was fine .

Stayed in September 2023

elevators-too old and long

We stayed 2 night at the hotel and we enjoyed it very much! The stuff is amazing, especially the director of the place-Ronen. He upgraded our room for free and kindly included us on the breakfast list. I would also like to mention Amar, who works in the restaurant and made sure we got the best service possible. Thank you!

Stayed in August 2023

:Upon hearing about the noise problem my daughter and I faced in the middle of the night, Ronen, the manager solved it to my complete satisfaction.

The food (breakfast and dinner both) was excellent.

Stayed in August 2023

excellent room with elegant decoration. Good service. we will definitely come back

Stayed in August 2023

We should have requested a hotel room with a view of the Sea of Galilee. The view from the hotel is gourgous! We didn't realize how gracious our hosts would be! But hey, there's always next time. :)

What a blast! We really enjoyed our stay at Prima Galil in Teveria! We came on the hottest day of the year (104 degrees!) so we spent much of the vacation simply chilling in the Hotel room, taking advantage of the amenities, exploring the expansive lobbies, the refreshing pool (complete with friendly lifeguard!), and finally catching that bus to the Kineret for a late afternoon dip (breathtakingly beautiful!). We suggest requsting a window to the Kinerret, as the management is very friendly and really takes your input seriously, they absolutely want you to enjoy your stay, trust us! (This is actually the first time we got all our requests taken seriously at a hotel, with a large cot for our toddler, and a brand new crib for our one-year-old, under its own hanging lamp (no joke)! We even got a VIP call from management to see how we were enjoying our stay, they were just over-the-top-nice! Such pretty rooms. Too many lighting options to name. Modern decor. Showers were especially nice. An exotic vibe, with polished tree-stump night tables and low-hanging hammered-metal fixtures for the beds (and baby's crib!). Additional movable spot-lights to make it even more fun. And there was a closetlike shelf with a giant LED panel that was so cool that it actually invited us to hold a child photoshoot! We walked around Teveria, and took a transporation to the seperate beach, (a 45 minute walk,) so that the whole family could swim simultaneously (as per our religious inclination, it really is seperate!). Really very heimish crowd there. All of us had a blast. (Remember, not a beach with sand, but with tiny rocks, so you might want water shoes if you'll be staying in the shallow). Across the street from beach was Rabi Meir Baal Hanes's Kever. Very uplifting davening experience there! Appreciated a Bdatz Pizza store near the hotel open till 11:00 pm! Hotel had such nice service. Really felt cared about. Greatly exceeded our expectations! Thank you Prima Galil!

Stayed in August 2023