it was too bad we didn’t get a room with balcony and that we need to leave it before Shabbat ended most hotels allow to leave the room on Saturday evening.

the staff was FABULOUS!! great pool and perfect location.

Stayed in June 2022

Garbage disposal was very audible

It was a great experience of staying in a hotel in Israel. The staff was international so there were no problems with the language barrier. Special thanks to concierge service - they had helped us a lot during all the festivities and Shabbat in the country. Rooms were always make up well, a choice of dishes in restaurant was nice.

Stayed in May 2022

The gym is very small so gets cramped quite easily and the minibar in the room was empty except for some water but overall I was very happy with my stay.

Great pool area and large breakfast selection. I got a great night's sleep every night of my stay in the comfortable rooms and loved the shower also.

Stayed in June 2022

noisy on hallway

staff breakfast

Stayed in May 2022

it was a bit crowded, noisy because of a big wedding. room service was not good

location, responsible staff, great breakfast

Stayed in June 2022

the spa closes at 6pm

the location and breakfast also the room was soundproof to city noise

Stayed in May 2022

poll closed at 6pm. would have liked an extra hour. some younger staff at the reception appears inexperienced

nice room, good a/c after I asked to make it stronger great pool and outdoor amenity

Stayed in May 2022

I just couldn’t get the room cool. AC goes off when you leave and that’s not ideal. Book a high floor. Tel Aviv is alive late at night… just sayin

Staff was excellent. Food and pool also top notch. Nice Gin bar lounge on 18th floor very nice and a great team

Stayed in May 2022

Breakfast was subpar for the money

Pool was great. Location also terrific

Stayed in May 2022

Great pool area

Stayed in May 2022

Night Turn Down Service poor as always arrived when preparing to leave for dinner between 6.45-7.30pm. No follow up so the room was not prepared ie; the bed not turn down ,curtains not drawn, shower & basin not cleaned or towels changed. Loud " so called music " aroound the pool.

Generally food, concierge, daily room service and staff good.

Stayed in May 2022

Parking was way too expensive

Quiet and luxurious, nice atmosphere.

Stayed in April 2022

Rude and uncalled for attitude of the people handling the accounts / payments

Stayed in April 2022

The room was extremely noisy. We were woken up by banging and loud engines ( construction nearby). We were not at the facilities for most of the day but we left our bags there. When we picked up our things we were in the lobby until the cab arrived. That was stressful as we did not realize we needed to book one in advance. We did not find the staff warm or welcoming. When we needed to arrange something in our suitcase, we were giving the stare down and attitude. I won’t be returning again to the hotel for those reasons. ( this was our 4th hotel on the trip and my least favorite ..)

I really enjoyed the location. It’s walkable to Carmel market and right off the beach. The rooms were modern and nice sized. Beds were comfortable. Check in was easy. I didn’t try the breakfast so can’t speak for that.

Stayed in April 2022

Breakfast was great - although service was very patchy both for breakfast and up at the pool. Waited 2 hours for a Caesar salad for my son and no one seemed too bothered to chase it up. Rooms cleaned very nicely and pool area was just fab!

Stayed in April 2022

Our room was noisy and too small

Location, breakfast

Stayed in April 2022

The breakfast restaurant did not provide good value. Lack of a gift shop for things that may have been forgotten.

on the Mediterranean Sea

Stayed in April 2022

Mainly the noise issue ..we moved from the 8th floor to the 12th after a sleepless night. Tel Aviv is a noisy place and all sea view rooms overlook the road. Building work also in the area. Go for a high floor if possible.

Excellent service and quick response to any problems. Breakfast is excellent and lovely restaurant. We received fruit , wine and water to the room 3 times !

Stayed in April 2022

not much

rooms and location

Stayed in March 2022

Breakfast far too expensive at 120 NIS per person for an Israeli breakfast. We ate out instead at 60-70 NIS per person or bought food from the supermarket. It is a shame as breakfast should be an affordable price in a hotel Room windows were very dirty 25 minutes to check-in as the hotel did not have the booking.com reservation even though I had been communicating with the hotel several times through the booking.com site

Comfortable rooms and beds Good housekeeping service, responded very quickly Nice food at Gin Bar, apart from first night when pasta dishes had too much oil

Stayed in March 2022

nothing

the location,breakfast,staff,food

Stayed in March 2022

Pool was closed and the gym was not what the pictures looked like, it had moved to a small room by the spa.

Breakfast spread is amazing and extras like omelette and pancakes available on request.

Stayed in March 2022

the parking I warn people do not leave your car there for the night it was the most expensive parking I ever paid for in my life 80$ for one night I mean damn. this is a 5 star hotel and the parking isn’t free or at least a discount for it.

great location the room was super clean and pretty big.

Stayed in February 2022

The light in rooms are strange and went on while we were sleeping. The bathroom doors have holes in them you can see through while others shower not great for families with older kids

Very clean great location

Stayed in February 2022

Nothing I disliked.

Nice sea view and comfortable room. Very comfortable bed.

Stayed in February 2022