The break fast

Stayed in May 2024

not clean enough

Stayed in January 2024

The furniture in the room is very old. There is no TV in the living area. The bathtub on the balcony drains directly onto the floor of the balcony and it is not a Jacuzzi. If you take a bath on the balcony, everyone in the hotel upstairs and in the houses nearby is looking at you.

Free parking is available under the hotel. Sauna in the room.

Stayed in October 2023

the rooms were dirty. The tub was really durty and the towels outside were used and not clean ones

good

Stayed in August 2023

Check-in was very hard to find - being hidden within another hotel. Check-in is not 24h, we arrived very early and had to rely on the adjoining hotel for information and luggage storage.

Room was lovely and the bed was very comfortable. The large patio area with tub was great.

Stayed in September 2023

Sauna in the room seemed to be useless considering the heat outside.

Great location and friendly staff

Stayed in August 2023

The couches in the room were basically threadbare and not able to be sat on. Extremely uncomfortable

Stayed in August 2023

The room needs some improvement.

The balcony view.

Stayed in June 2023

This is my third time in this place, the location is fantastic and the view is charming, the room is very spacious and good. But there was a lot of moisture in the wall and the sauna was not working in the room.

Stayed in May 2023

There was only a TV in the bedroom, not in the lounge area. The entrance to the hotel was from Shai Agnon Street (not Ben Gurion) which was a bit confusing when you first arrive. Also, the suites belong to the Spa on level 1 which is part of the Arena Hotel - not very clearly explained.

It was a nice large room, comfortable bed, quiet, lovely patio area. The breakfast was good. It was right by the sea, with minimarket and places for coffee and to eat close by. There was also good underground parking.

Stayed in April 2023

No hot water in the shower, and non of the stuff was able to speak English.

Sparkling clean.

Stayed in April 2023

the entrance to the hotel is very difficult to find (it is through the black exit from the store) reception very far from 5* stars. and was unusual questions about my visa, (they asked proves if I’m really tourist, Ukrainian passport it’s nothing for them) but all another’s is ok, was good personals there. good room. but some of furnitures they need to fix, for example sit in sauna was broken, the stairs on the balcony were also mutilated, food 50/50, need update menu

it’s a comfortable room.

Stayed in February 2023

Breakfast wasnt worth the money.

Amazing view, large balcony, tanning beds, smart TV, parking, wifi, staff, location

Stayed in December 2022

Great location near to the beaches. parking available. Close to the AirPort.

Stayed in November 2022

we had to wait so long to get our unit we are talking about more than 40m ! they were still cleaning even though rooms are supposed to be ready at 15:00 ! they kept saying a few minutes more and so till it became a long wait. when we entered the room finally it was tidy and everything buuuut the towels were so dirty full of makeup and stains ! but luckily we had bath rubs and a few more clean ones in the living room area.

a great unit, close to the beach, surprisingly big you have a small living room area with a sauna in there. a stand for coffee/ tea. the bed was comfy I give them that though the blanket wasn’t it was a heavy weight blanket that needs an effort to adjust or move. the tv angle in the bedroom wasn’t the best, but we moved the bed a bit and it was fine. we had our own outside area that was huge with a swing / jacuzzi/ beach beds/ a comfy sofa, table with chairs and an outdoor tv! we also had a door from there to a shared outside balcony with a sea view. sounds great right but wait for it there’s always a trick. there is no privacy at all like everybody could actually see you. the thing is they have their own floor in a hotel building so the residents of the hotel in the floor on top of us could see everything also the neighbors from the buildings aside. so the outside are was so great but not usable in this condition.

Stayed in October 2022

Staff although very nice, unfortunately didn't speak much English. There is no room service available and our Netflix stopped working on the second day, which we weren't able to get fixed as there is noone on site in the evenings.

The nice sauna in the room and terrace made this place very unique. Also the proximity to the beach was a big plus.

Stayed in September 2022

The only thing that I didn’t like wass the shower, because the water runs on the floor of the bath, that it is., eveything else was nice and lovely.

The kindness of the people who works there. Is a family business, also we loved the neighborhood , is amazing, is like living in the old city, also is close to restaurantes, market, stores, etc.

Stayed in July 2022

No view from the room!! I left and want my money back

The place is mentioned "ON THE BEACH" but there's no beach view!! . It's a spa and is enclosed like a capsule so one can't see the view. I believe it's a crucial fact to write bcz when ppl look for a place on the beach , about 100% of them expect a view or am I too much?? What a disappointment. I hope I will get rembursed

Stayed in April 2024

It was perfect

Stayed in August 2023

The property is not as advertised. There is no room service, none of the staff speak any English, there is mould on the walls and doors, the towels were stained, there was no reception available once the spa closed and if you have a problem there is just a phone number - except no one can help because they do not speak English. We tried messaging on the booking.com app and had no response. When trying to speak to the staff using our phone translator my partner was shooed away. The balcony although large had bird mess over it and the patio step brickwork was broken and dangerous trip hazard. The shared pool had dirty cups all around it. The lifts kept stopping working as they were having problems with the fire alarm that kept going off. We ended up paying to stay in another hotel as this is not a five star hotel it is advertised as.

Close to the beach

Stayed in August 2023

The property is daunting. The place is a dungeon, very stuffy, extremely over priced for what it is. The doors didn’t lock

Nothing

Stayed in August 2023

The staff, the room, no guard, everything is awful

The hotel is the worst hotel I have ever seen, we couldn't stay there and left immediately. Till today I didn't get my money back.

Stayed in July 2023

The object did not correspond to what was reflected in the advertising on Booking.com. No matching the 5 star hotel level we paid for. In fact this is not a hotal, just a room rented by thee privat person. No lobby at all with english speeking staff, no wardrobe in the room at all, the room is located in a SPA salon. Therefore, we were forced to refuse to stay in this room and demand to fully return the payment. This is the first time we meet in many years of booking hotels at Booking.com. The payment is not returned yet in contrary to what was promissed by the room owner.

Stayed in July 2023

There is no such hotel or suits. All fake. Contact number is not answering. Avoid.

Nothing to like. This place is a scam. Don't be trapped.

Stayed in July 2023