Large price discrepancy between the price listed on the Booking.com site and what we actually paid, due to local taxes. This should be much clearer on your site, especially as you can see that we were connected from an Israeli address.

The hotel was lovely, the staff helpful, the room clean and the breakfast fresh and generous.

Stayed in October 2021

The location is perfect. The crew was friendly. Everything was perfact.

Stayed in September 2021

Breakfast: At breakfast the coffee was really bad (bitter, cold) and the hot water pot was also cold. Fortunately the machine produced hot water for the coffee we made from our own coffee packs (Taster's Choice). The sliced bread was taken from the freezer and was cold inside. We did not see a toaster to warm it up. No cereal.

Our bathroom's floor was flooded with soap water, very slippery and dangerous. We had to change the room, the one we got was smaller than the first. The receptionist, Katya, was very helpful and changed the room immediately.

Stayed in September 2021

The wifi worked partially - it appears to be blocking some services (esp. Netflix) and allowing others, which was annoying and disappointing.

The staff was friendly, the room was very clean and cozy, free parking was relatively easy to find, and the price was right.

Stayed in September 2021

The best hotel we took via Booking Everything was just amazing The team, The room was just perfect The area near the hotel The breakfast was delicious For sure we will back again

Stayed in September 2021

nothing

Wonderful boutique hotel, very tastefully restored and refurbished. High ceilings, old authentic floor tiles, feel like you're in a nice hotel in the 1930s or 1940s without it feeling aged. Breakfast was excellent. Good location, helpful staff.

Stayed in August 2021

What's not to like? Great hospitality in a lovely colonial style historic building, located in a perfect location - central and surrounded with very good restaurants and places to visit

Stayed in August 2021

Comfortable location, friendly staff, very nice breakfast.

Stayed in August 2021

Great breakfast, very helpful staff

Stayed in July 2021

Liked everything, nothing to complain about.

One pf those gems one comes across from pure luck. Great location, lovely building decor and facilities and staff. Superb breakfast, overall great value. Right on the road looking up to the Bahai Gardens. Good restaurants on the area. Heartily recommend

Stayed in July 2021

The bed, the location, the beautiful building and room

Stayed in June 2021

The staff was so helpful and so accommodating, that always makes a huge difference to the stay! The room was beautiful which was exactly what i was looking for. Breakfast was delicious.

Stayed in June 2021

Location Beautiful building Staff was wonderful

Stayed in June 2021

Staff were super friendly. Breakfast was good. Room was comfy and the hotel is well located

Stayed in June 2021

Looking at reviews beforehand, we knew it might be a little noisy at night, but that aspect was worse than we anticipated. We were unlucky -- we happened to be there during a 4-day Arab holiday, which for some strange reason led some cars and motorcycles to parade up and down the main road in front of the hotel after about 10 pm, honking their horns, revving their engines, and playing their radios loudly. It quieted down somewhat after about 11 pm but continued until about midnight. With respect to the location, it is a short walk to the Baha'i garden as their site mentions, but that is at the bottom of the hill and the tours all start at the top of the hill. So, a nice view of the gardenn but figure on driving to the top of the hill or taking a taxi to the location on where the tour starts -- it is a very steep hill! Otherwise, the location is fine.

The room was very nice, as was the staff. The breakfast was a nice buffet with a wide range of options to choose from. There are lots of nice restaurants nearby and you can easily find free parking within a block or two of the hotel.

Stayed in June 2023

Staff members were insensitive and rude

location

Stayed in June 2023

Miki the manager, was extremely rude. On the day of checkout, he called my room to inform me that my request for late checkout had been denied and that I had 10 minutes to leave the room. I asked him for more time because I have an elderly lady staying with me, he didnt listen at all. He yelled, "ten minutes and you're out," and then hung up on me. Please take note that I have informed a receptionist that I require a two-hour late checkout because my mother does not feel well in the morning. The rest of the staff, including the cleaners, were courteous, accommodating, and extremely helpful, but he is a poor role model and does not value customer service.

Great location, staff, breakfast

Stayed in January 2023

The room fell short of expectations, as did the communal amenities.

Lovely staff and great location in the German Colony

Stayed in November 2022

1. The receptionist that accepted us did not smile even once and was impatient, to begin with (when we left, another receptionist was nice). 2. We were surprised that we had to add VAT to the price. 3. The room was claustrophobic, with a small window and you must stand to see the view: a “piece” of sea behind the buildings. 4. There was a problem with electricity in the room: one of the sockets near the bed did not work and when we pulled out the cable out – the socket also went out of the wall. 5. Other sockets are not convenient: for instance – the kettle on the table – its cable is not long enough to reach the socket nearby. Or – one is behind the sofa. 6. When the floor in the shower gets wet and won’t dry for hours and so it’s dangerous. Plus – inside the shower – there is nowhere to hold and nowhere to place a shampoo. They really need to consider knobs for safety. 7. Breakfast: nothing vegan ☹

The location is in the old city of Haifa. Nice, but we didn't find a way to walk to the beach, although it's very close.

Stayed in September 2022

worn and tired, torn curtains in room

location

Stayed in September 2022

Our rooms were in the basement and the rooms smelt of urine even though clean. The smell was present throughout our stay.

The staff were very helpful and pleasant. Rooms were clean

Stayed in August 2022

The faucet in the bathroom was leaking. The toilets kept filling up every 3 minutes (I had to turn off the water coming in it to stop hearing the sound all night). A window was just above our heads, with bad curtains. At 5:46am our heads were under the July sun. We had to flip on the other side of the bed to finish our night. Outside of the hotel, some people talked loudly until 2am, so it makes quite a small night. The price indicated in the booking was for foreigners only passing by only. The additional taxes made the night 20% more expensive then sent by booking.com

People were nice. The situation is convenient, although in a very loud area, especially on Friday night

Stayed in July 2022

Bed sheets uncomfortable. Shower pretty moldy. Toilet stinks and breakfast is so so.

The location is great, everything is walking distance

Stayed in July 2022

bathroom does not fit elderly people. it needs more handles especially for stepping out of the bath without fear of falling down and maybe a walk-in shower. breakfast could be better. e.g. salads were not fresh.

Stayed in June 2022

it’s our second staying at this special boutique hotel. but our feeling is that the management runs it without really creating a boutique atmosphere or really cares. the rooftop that is the perfect place to spend time looks clean but with almost no furnitures, make you feel uninvited. the hotel was full of children but there wasn’t any thought about a f children friendly food. no freshly cut vegetables or omelette,basically a lot of fish salads. I’m sure that if someone had thought about it, there could have been some cosher pancakes. again no one tried… in our room, bathroom was not cleaned properly and there wasn’t enough towels. when I asked for 2 towels, they brought me one.

perfectly located, marvellous view from the rooftop. small and intimate.

Stayed in April 2022