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Reviews of The Setai Tel Aviv, a Member of the leading hotels of the world

Raziel David 22, Tel Aviv, 6802919, Israel

#17 of 182 hotels in Tel Aviv

Guests' Choice

Review score

Based on 304 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 26 April 2024

    8.0
    It was pleasant experience
    • Leisure trip
    • Solo traveller
    • Deluxe Room City View
    • Stayed 1 night
    • Submitted via mobile

    Small pool

    Great location, but problem with parking. Breakfast was wonderful :everything was tasty, high quality and tasty

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Spent very great time,just love it
    • Leisure trip
    • Family with young children
    • Superior Room City View
    • Stayed 1 night
    • Submitted via mobile

    The property is well recommended,great location,beautiful property,very nice stuff

    Stayed in April 2024

  • Reviewed: 9 March 2024

    9.0
    The staff was beautifully kind and helpful, and the room was amazing. We greatly appreciated and respected that they wer
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Beautiful room. Beautiful views, fun location near the flea market .. not far from the shuk.

    Stayed in February 2024

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Room City View
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool Located in the heart of the historical district - very convenient

    Stayed in August 2023

  • Reviewed: 10 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Plus Room Sea View With Balcony
    • Stayed 1 night

    Nothing - despite the sadness & trauma felt by Israelis, the hotel staff managed to make everyone feel welcome

    It was a very sad time as the Hotel had taken evacuees from Southern Israel fleeing their homes due to risk of further terrorist attacks & bombing from Hamas; the Hotel still put on excellent food & service for all the evacuees, including entertainment for the children & made us feel welcome even though, strtictly speaking, the hotel was meant to be closed for tourists. Alex, the manager was extremely helpful, kind & gave us a beautiful room. A truly wonderful team who went above & beyond for the evacuees & for us

    Stayed in November 2023

  • Reviewed: 17 October 2023

    10
    Amazing stay real 5* experience
    • Leisure trip
    • Solo traveller
    • Superior Room City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Amazing 5* experience, the staff were the best part of this hotel, so attentive and friendly. The pool & the breakfast we’re also fantastic.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    8.0
    Had a great experience in the beautiful oasis of The Setai. Wish we extended our stay!
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 3 nights

    I would suggest spacing out the sun loungers by the pool as they are quite compact when we were there. Luckily it was never too busy when we were up there, but if it was, you wouldn't get much privacy with people immediately next to you.

    Great location by the beach, opposite the Jaffa Clock Tower, and a 5-minute walk from Jaffa flea market. There are always e-scooters parked outside so it was easy get around the city. Service was great throughout our stay; we got a free upgrade upon check-in, the bellboys would give us water bottles to take with us each day, breakfast was delicious with lots of options for both veggies and non-veggies (everything was kosher). We also stayed during Yom Kippur and the hotel provided cold food at breakfast and room service (also cold food) for hotel guests. Overall, a great experience and would highly recommend!

    Stayed in September 2023

  • Reviewed: 30 September 2023

    10
    The welcoming was nice The staff are very kind and helpful The food was great
    • Business trip
    • Family with young children
    • Superior Room City View
    • Stayed 3 nights
    • Submitted via mobile

    the front street is very craudy,

    Kind Service and staff Great location Excellent food Clean and comfort Mr. Gustavo the shift manager was very kind and made our stay very enjoyable.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Fun & Cozzy
    • Leisure trip
    • Solo traveller
    • Superior Room City View
    • Stayed 4 nights
    • Submitted via mobile

    None.

    The duty manager was awesome and super professional!

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Beautiful hotel in a wonderful location.
    • Leisure trip
    • Family with young children
    • Deluxe Room City View
    • Stayed 5 nights
    • Submitted via mobile

    Some of the concierge staff were not particularly helpful or informed-Inais was the most efficient. I asked for the bulb in our main bedroom ceiling hanging light to be changed on multiple occasions via the front desk and housekeeping throughout our 5 night stay,but it never happened.Our room was also missing the large floor lamp that our daughters had in their 2 adjacent rooms,but despite requests we did not receive one,just a spot light that did not help.So our bedroom was pretty dark. We ordered an expensive display of helium balloons,including a large ‘24’ for our daughter’s birthday as a surprise to her bedroom,but they were all removed by room staff the very next morning without consultation. We still had several more days of our stay left and she would have enjoyed having the balloons there for her birthday trip,but despite numerous enquiries at the front desk and with Housekeeping we received no response regarding their removal and they were not returned. The bathrooms were rather cramped and dark.

    We loved the location and the views from the rooftop pool.The breakfast buffet was incredible. The decor in the common parts is beautiful and full of character,blending the old and new parts of the building extremely well. The courtyard restaurants looked stunning at night with wonderful lighting and table settings-very atmospheric.Lovely bar, although lights should be dimmed more in the evening. Gustavo,the manager,was very welcoming on our arrival,friendly and helpful throughout. The rooms were very well-decorated.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Nice place - menu could be more upscale
    • Leisure trip
    • Couple
    • Deluxe Room City View
    • Stayed 2 nights
    • Submitted via mobile

    The quality of food, the selection of drinks and the service did not meet my expectations for a hotel of this category. It was very frustrating for me to call service and bar tenders multiple times to order something. Especially at a 100 $ dinner. For this reason I‘m only giving 8/10 as - to me - the value for money is not the best. Basically I need to emphasize that this is my subjective opinion. After all it’s a nice hotel and we had a nice stay.

    The location of the property. Very central in Jaffa. Clean and spacious rooms. Nice pool.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Beautiful hotel and amazing staff
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel and amazing staff

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Just perfect!
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 1 night
    • Submitted via mobile

    We felt very welcome at The Setai. What a beautiful hotel. The breakfast was the best we’ve ever had (and we travel a lot). This hotel has so many top facilities. The staff is really friendly and helpful, especially Alexander (from Paris), he made our stay extra memorable.

    Stayed in September 2023

  • Reviewed: 18 August 2023

    10
    Perfect hotel
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 2 nights
    • Submitted via mobile

    The most beautiful and amazing hotel in Tel Aviv Everything was beyond! The view from the pool is perfect, the historic structure and the restaurant was absolutely stunning We definitely will come back 🙏🏼

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    A blissful stay
    • Leisure trip
    • Solo traveller
    • Superior Room City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Located in old Jaffa, probably the most charming areas of Tel Aviv, stands this stunning, preserved ottoman property. Staff was friendly and cordial all the time making sure I was feeling at comfort during my whole stay. The views from the balcony and pool are unmatched! Great vibes

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Great stay in a fantastic location
    • Leisure trip
    • Couple
    • Deluxe Family Room City View
    • Stayed 7 nights

    The bathrooms are too small

    I loved the location so near to Jaffa; the staff were excellent, they couldn't do enough for us.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Luxury oasis in historic Jaffa fortress
    • Leisure trip
    • Family with young children
    • Deluxe Room City View
    • Stayed 2 nights
    • Submitted via mobile

    Not cheap :-)

    Beautiful historic building thoughtfully converted into a luxury hotel. Fantastic breakfast buffet. Amazing views from the pool and bar facing the sea!

    Stayed in June 2023

  • Reviewed: 10 August 2023

    10
    Excellent!
    • Leisure trip
    • Couple
    • Deluxe Family Room City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, comfort, style

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Highly recommended! Wonderful rooms, service, location & food
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 1 night

    Great hotel, wonderful history and very attentive staff. Food was excellent and the Spa is a must visit.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Superb
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 4 nights
    • Submitted via mobile

    A little too crowded around the pool on a Saturday.

    Exceptional from start to finish. Amazing breakfast, pool and rooms. Staff fantastic.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    10
    Waiting to my next vacation there
    • Leisure trip
    • Couple
    • Superior Room City View
    • Stayed 1 night

    We had an issue in the room with the sink, but it doesn't bother the stay. They don't have parking and parking lots in the area are very expensive.

    Everything was fantastic, and the staff was so kind. The hotel is full of small details that make your stay just better than you supposed, they let you feel more than welcome.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Family Room City View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was amazing I like the way they serve for the people. The food was set up in a really high quality. If I have to superficial member from the hotel I have to say Maya was amazing she answered all my questions her behave to me and to my family were special. Thank you

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Will highly recommend
    • Leisure trip
    • Couple
    • Deluxe Family Room City View
    • Stayed 2 nights

    Incredible and well presented breakfast. Wonderful sitting in the courtyard. Difficult to outdo this ecellence.

    Stayed in June 2023

  • Reviewed: 11 July 2023

    10
    had a great time at the Setai
    • Leisure trip
    • Solo traveller
    • Premium Plus Room Sea View With Balcony
    • Stayed 5 nights

    Spa treatment was poor

    Breakfast was fantastic

    Stayed in July 2023

Showing 1 – 25

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