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  4. Reviews of Shanasheel Palace Hotel

Reviews of Shanasheel Palace Hotel 4 stars

Alnidhal Street, 10069 Baghdad, Iraq

#1 of 17 hotels in Baghdad

Guests' Choice

Review score

Based on 131 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    7.3

  • Facilities

    8.3

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 21 April 2024

    8.0
    Wonderful.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Kind people, helpful reception, Habibi !

    Stayed in March 2024

  • Reviewed: 7 February 2024

    9.0
    Great place to stay
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Furniture dated, not central, shops are not nearby

    The staff were exceptionally friendly and helpful They offer to take you anywhere in Iraq

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    It was a happy occasion to stay ....the people there were very polite.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is bad, among stale and outdated area.

    Breakfast was very good, staff are nice and helpful.The room was clean and comfortable.

    Stayed in January 2024

  • Reviewed: 28 October 2023

    9.0
    A great place to stay when visiting Baghdad!
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The first room I got, wasn’t clean and had a strong smell of cigarette. They QUICKLY changed it and gave me a much better room.

    The location is very convenient. The room was spacious and the bed comfortable. The staff was very helpful and could speak English. For the few who couldn’t, they were still smiling and trying to find someone quickly to help. The breakfast at the restaurant downstairs was great. I also ordered from the room service some food and it was tasty. Welcoming and friendly environment. I appreciated their help.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were great, especially Mahdi!

    Stayed in September 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    lovely people and nice and clean rooms

    Stayed in June 2023

  • Reviewed: 3 May 2023

    8.0
    I recommend it.
    • Business trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    the staff was very polite and helpful

    Stayed in May 2023

  • Reviewed: 28 April 2023

    9.0
    highly recommend. thr staff are sooo great
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    internet was quite spotty but that was just my room because it worked perfectly once i stepped out of my room.

    amazing staff! can’t stress this enough!

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    The staff were amazing and helpful.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel location is a bit isolated and feels like an industrial area especially once it gets dark.

    The hotel is cosy and spacious but quite dated. I really liked the staff, they were all really friendly and extremely helpful. I felt safe and at home with the staff at the hotel. They brought my breakfast to my room and they were very helpful and generous.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very good management, great staff. Mr Abbas the manager is always available to help and support English speaking international travellers.

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very large room in a comfortable hotel. The breakfast was great and the staff are very helpful and kind.

    Stayed in March 2023

  • Reviewed: 18 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and quiet hotel, very friendly and helpful staff.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The other guest were a bit noisy, smoking is permitted at breakfast and the room was a bit run down.

    The breakfast had a lot of local choices which I liked. It was vert delicious and tasty. There is an egg station, free coffee and fruit all day. Very clean linens, towels and comfy bed. The best was they provided a lot of drinking water in the room so there was no need to buy my own. Also liked the coffee and tea facilities in the room. They also give you a fruit platter on arrival.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a very good hotel, clean and quiet, good breakfast, very friendly and helpful staff, highly recommended.

    Stayed in February 2023

  • Reviewed: 18 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No credit cards accepted

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    My room was a bit dark.

    The location is perfect. Tahrir square is an easy walk. The hotel is on a very quiet street but in 300 meter you can find a nice busy street full of food stalls selling everything from chicken kebab to grilled fish. Many of this stall open until very late so it's very convenient. The hotel itself is run by a very friendly staff, and these people can help you with almost everything. Rooms are fairly clean and comfortable, breakfast is good.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    9.0
    kind and helpful staff
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    wifi never really worked but I got a SIM card at the airport and always used that :)

    the staff was so kind . I arrived super early and they offered me a free breakfast while I was waiting for the room even if it was way before check in time . thanks for your kindness

    Stayed in December 2022

  • Reviewed: 11 November 2022

    8.0
    overall good hotel compared to others around
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    WiFi

    Breakfast

    Stayed in November 2022

  • Reviewed: 23 May 2022

    9.0
    Top notch Baghdadi hospitality
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Restaurant service very slow to nonexistent.

    Most hospitable reception throughout our travels in Iraq. Homely, friendly hotel. These folks went out of their way to make our stay comfortable and help us navigate the city. Location on a small street near most points of interest - less noisy than being on a main road, but perhaps harder to get to. Great breakfast, decent rooms (in need of some updating), very good value for money.

    Stayed in May 2022

  • Reviewed: 23 March 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff are very professional, but at the same they treated me as a family. Breakfast is amazing and for every taste The rooms are OK, but maybe need a bit of renovation of the bathroom- while taking a shower, the glass half separation was not really stopping the water much - the floor was constantly flooded

    Stayed in March 2022

  • Reviewed: 5 March 2022

    8.0
    good stay.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    there isn’t anything around it. but in all fairness, I’m thinking that all of the hotels in Baghdad are in the same situation.

    people were very friendly and helpful. restaurant is solid. not fancy, but good and plentiful. very clean.

    Stayed in March 2022

  • Reviewed: 3 January 2022

    8.0
    Comfortable and happy!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is a little out of the way and not very close to any major tourist attractions. It’s in a pretty residential area, so if you’re visibly a foreigner you’ll stick out more here.

    The staff was friendly and very knowledgeable of the city and helpful with any questions we had. Breakfast was delicious and very filling. They upgraded us to a huge comfortable room for no extra charge and it was cleaned daily.

    Stayed in December 2021

  • Reviewed: 9 November 2021

    9.0
    Enjoyed in Baghdad :)
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    Bath is a bit old.

    Tasty breakfast, a lot of choices. Really good location (close to Tahrir sq.) Very kind and helpful staff.

    Stayed in November 2021

  • Reviewed: 5 November 2021

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very responsive and more than happy to assist. A big thanks to Abbas for the amazing follow up. Place very clean, and definitely would recommend it.

    Stayed in November 2021

Showing 1 – 25

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