Reviews of Hotel Phoenix 3 stars
Laugavegur 140, 105 Reykjavík, Iceland
#3 of 79 hotels in Reykjavík
Guests' ChoiceReview score
Based on 126 hotel reviews
9.2Score breakdown
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Cleanliness
9.8
-
Comfort
9.7
-
Location
9.6
-
Facilities
9.0
-
Staff
9.6
-
Value for money
9.0
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Free WiFi
9.1
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Reviewed: 16 April 2024
Arthur
United States5 reviews1 helpful vote10“A cozy, home like place where I would definitely stay again.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
N/A
This was like staying in a comfortable home. Both of the staff I met were friendly and helpful. Also they are very knowledgeable about the area, how to get around, what to see, etc. The included breakfast is very generous and filling, and delicious!
Stayed in April 2024
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Reviewed: 4 April 2024
Simon
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
The 3pm check in is a small issue if you arrive in Reykjavik early, There's no luggage storage and having to hand back the key everytime you leave, all minor niggles though.
An older styled town/guesthouse as opposed to a hotel, immaculately clean, warm and cosy, the owners are more than welcoming and are happy to assist with taxis and advice. Continental breakfast was sufficient for a decent start to the day.
Stayed in April 2024
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Reviewed: 28 March 2024
Eero
Finland33 reviews10“Comfortable stay during Icaland vacation”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast good and sufficient but there could have been more variety. Luggage was missing though the flybus home delivery service helped in early morning arrival.
Location was great, staff very friendly and helpful. Atmosphere was old fashioned in a good way.
Stayed in March 2024
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Reviewed: 8 December 2023
Maria
Greece23 reviews11 helpful votes10Exceptional- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 6 nights
-
Each morning, I enjoyed a consistently delightful breakfast that provided an excellent start to my day. The proximity to the city center was incredibly convenient, allowing me to reach various destinations with just a few steps. The room exuded a charming traditional charm, with its captivating colors and design that I found highly appealing. The staff exhibited remarkable politeness, were exceptionally helpful, and extended warm hospitality throughout my stay. I plan to revisit them during my trip next year!
Stayed in November 2023
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Reviewed: 14 November 2023
Mario
United Kingdom9 reviews9.0“Old fashioned excellence”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing, I would recommend this place if you re looking for a more guest house experience instead of a hotel chain. One suggestion would be to have some tea facilities downstairs (just a kettle and few cups) but apart that everything else was really nice
The place is in a very convenient position where everything is reachable by walk. Although there is not a specific parking space we had no issue with parking outside on the near free parking place. The manager/owner Stanton was really helpful and an extraordinary person
Stayed in November 2023
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Reviewed: 10 November 2023
Olivia
Portugal19 reviews2 helpful votes10“A wonderful place to stay in Reykjavik.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was excellent, and the hotel was charming.
Stayed in October 2023
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Reviewed: 9 November 2023
Jaime
United States7 reviews2 helpful votes10“Perfect stay”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
This was the most comfortable and friendly place to stay. The owner was kind and helpful, and the atmosphere was peaceful. Breakfast started each day on the right foot, and the building was quiet and perfect for rest. If I did my trip again I'd stay here again.
Stayed in November 2023
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Reviewed: 6 November 2023
Tiffany
United Kingdom3 reviews1 helpful vote10“Home away from home”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
A true home away from home. Cosy, welcoming and the best breakfast - didn't want to leave!
Stayed in November 2023
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Reviewed: 5 November 2023
Judith
United Kingdom10 reviews10“Homely, welcoming, friendly. Perfect”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Wonderful breakfast. More than enough to last the day!
Stayed in November 2023
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Reviewed: 25 October 2023
William
United Kingdom63 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing.
Absolutely fantastic small hotel. Charming hosts who could not do enough for us. Best continental breakfast ever and hotel is short walk away from all the city centre attractions. So much nicer than staying in a chain or big hotel.
Stayed in October 2023
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Reviewed: 23 October 2023
Joao
United Kingdom4 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Everything was nice about this property, we really felt at home. The hotel is very pretty and comfortable and the staff is amazing.
Stayed in October 2023
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Reviewed: 10 October 2023
Becker
United States1 review10“A short stay in Iceland at a perfectly located friendly clean hotel.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
The location and the friendliness of the staff
Stayed in October 2023
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Reviewed: 26 September 2023
Donal
Ireland8 reviews2 helpful votes10“Great stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
Nothing
We stayed for 3 nights and really enjoyed it - the Phoenix is more like an Irish B&B with great personal service. The owners were a font of information on all local sights etc. It is well located for access to everything. Highly recommend.
Stayed in September 2023
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Reviewed: 24 September 2023
David
Australia16 reviews1 helpful vote10“An excellent gem to stay at in Reykjavik.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
The best breakfast in all Reykjavik. The two guys that run the place are really funny. The location is excellent. So very different to the big chain hotels. More like home.
Stayed in September 2023
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Reviewed: 22 September 2023
Michael
United States4 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
No elevator
The location and quite.
Stayed in September 2023
-
Reviewed: 16 September 2023
Shevaun
United States1 review10Exceptional- • Leisure trip
- • Group
- • Double Room
- • Stayed 3 nights
Breakfast is great and the location is perfect. We found free parking every night.
Stayed in September 2023
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Reviewed: 13 September 2023
Felicity
United Kingdom2 reviews10“Great hotel. Very friendly. We will go back”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Exactly as expected. It was great Iceland is expensive so hotel was in line with that.
Hotel was great. The owners were super helpful and friendly. Room was a great size and delicious breakfast. Really comfortable beds.
Stayed in September 2023
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Reviewed: 13 September 2023
Paula
United States5 reviews9.0“pleasant, great location”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
there was no variety with breakfast (which was ample) when staying several days
afternoon/evening gentleman (Stendore?) was especially helpful and interested
Stayed in August 2023
-
Reviewed: 10 September 2023
Amanda
United States1 review10“Quiet fabulous”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Missing out on breakfast both days due to my schedule.
Knowledgeable courteous staff. Easy quiet location. (There is a park tucked inside the block across the street.) Early tour day started before breakfast, which made "I made you a sandwich" a wonderful good morning. And it was such a tasty breakfast as I waited on the shuttle.
Stayed in August 2023
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Reviewed: 27 August 2023
Larraine
United Kingdom12 reviews9.0“Excellent stay in a charming, caring, very clean hotel”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 9 nights
The location was great, breakfast was wonderful and the 2 guys who owned the hotel were fantastic. We were looked after very well and really enjoyed our stay.
Stayed in August 2023
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Reviewed: 26 August 2023
Nilam
United States1 review10“The best place to stay if you’re traveling to Reykjavik!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Everything was great, nothing wrong with the property.
Very clean and it was in the perfect location.
Stayed in August 2023
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Reviewed: 17 August 2023
Priscilla
United States17 reviews5 helpful votes10“My favorite part of Reykjavik: Hotel Phoenix!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
Nothing at all! Five star quality all around!
-freshly prepared breakfast plate every morning with choice of tea or coffee -sparkling clean and beautiful adornments -perfect location (2min walk away from supermarket, central bus stop, cafes, and restaurants) -quiet and safe area (far away enough from busy streets) -incredibly courteous staff and service
Stayed in July 2023
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Reviewed: 13 August 2023
Nela
United Kingdom14 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Beautiful hotel and room. Lovely, kind, and super helpful hosts.
Stayed in July 2023
-
Reviewed: 28 June 2023
Kamilla
Poland26 reviews9.0Superb- • Business trip
- • Group
- • Single Room
- • Stayed 5 nights
Great Hosts!!! Very good breakfast! Cozy and homey :)
Stayed in June 2023
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