“Guest assistance!
.I was unaware buses did not always run on 1st May & bought a ticket and waited! And Waited!
Then phone hotel
I was impressed at the concen and offers of help by the gentleman I spoke to on the phone. Eventually I arrived after a huge detour.
Again the gentleman continued to be helpful and not only showed me on map where to catch a train but bought a ticket for my bus! Thank you!
Excellent breakfast in the atmospheric vaulted historic celler.
For the first time ever... I was given a upgrade to a huge room with a view of the river! Happy memories. Thankyou”
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