Via Schloss Neuhaus 1, 39030 Gais, Italy
#5 of 8 hotels in Gais
Guests' ChoiceBased on 68 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
8.2
Facilities
8.7
Staff
9.4
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 February 2024
Ljubica
SerbiaIt is a family hotel with a good location in Gais, just across the street from the bus station where you can take the bus to Kronplatz. There is also a parking. The breakfast was great and the staff was nice and approachable. Room was clean, towels were changed every morning. Heating was great. There is also a bar in the hotel.
Stayed in February 2024
Reviewed: 18 September 2023
Gil
GermanyUnfortunately, we got a room with windows towards the street. Even though it is not a busy street, it was still not ideal.
Breakfast was wonderful. The staff was very friendly and helpful. Clean. The hotel has a very nice garden, which was perfect for our son. The area is very quiet and has a nice atmosphere.
Stayed in September 2023
Reviewed: 13 September 2023
Galina
SloveniaThe road outside is quite busy and noisy to open the windows so you don’t have the source of the fresh air in your room.
Cozy hotel next to the main road. Nice garden. Garage for bicycles and motorcycles. Small cafe. Welcome drink and activities informational booklet with free public transport tickets upon arrival. Very helpful and welcoming hosts (we could not arrive on the booking date due to the flat tyre and the host kindly changed our booking to the next day). The breakfast is very good.
Stayed in September 2023
Reviewed: 22 August 2023
Fedsant
ItalyThere's was a funny smell coming from the surroundings that enter the building and wasn't pleasant
Great breakfast!
Stayed in August 2023
Reviewed: 13 August 2023
Edoardo
BelgiumLoudness of the nearby road. Absence of elevator, even though if you are on the first floor you can get away by rolling your luggage out of the rear exit.
Breakfast was amazing. Eggs and milk truly exceptional. Room was large and well furnished. Bed and blankets up to tirol's standards. Closeness to the bus stop and Bruneck. Availability of the staff. Private parking close by. Central to many beautiful locations. Possibility to borrow, free of charge, hike sticks.
Stayed in August 2023
Reviewed: 23 July 2023
Tünde
HungaryA tea maker in the room
Comfortable spacious room, great breakfast.
Stayed in July 2023
Reviewed: 3 July 2023
Diego
ItalyThere is really nothing to not like about it maybe just a bit the outdated decor carpets etc , but it’s really no issue
The personal were very kind and welcoming, always willing to help and take care of you , the breakfast is amazing a great buffet filled with fresh options
Stayed in July 2023
Reviewed: 20 June 2023
Yanoosh
PolandVery friendly staff, beautiful surroundings, tasty breakfast
Stayed in June 2023
Reviewed: 10 April 2023
Ramonel
Czech Republic-the hotel is right at the crossroads, in a crowded area. This was not clear for me from the pictures, where I also saw a nice garden that I could not find when we were there. -hard to find a good restaurant nearby. We went to the one recommended but it was plain awful and expensive.
We had a nice breakfast and the staff was very helpful. The room was ok as we had a nice view to the mountains, even if there was the crossroads right in front of our window as well.
Stayed in April 2023
Reviewed: 9 April 2023
Sándor
Hungary1 night spent perfekt. Nice host.
Stayed in April 2023
Reviewed: 9 January 2023
Simona
SloveniaBreakfast
Stayed in January 2023
Reviewed: 4 August 2022
Martino
Italybreakfast
Stayed in August 2022
Reviewed: 28 July 2022
Andrada
Netherlandsthere is nothing we did not like.
everybody was very friendly, very clean rooms.we had everything that we need. we had every morning breakfast in the garden, were we enjoyed fresh air. everybody was very nice with our doggy also, and he enjoyed the stay as well.
Stayed in July 2022
Reviewed: 23 July 2022
Violetta
Poland-
Very good hotel: clean, spacious rooms, comfortable bathroom. Very delicious breakfast! Big parking. Excellent wi-fi.
Stayed in July 2022
Reviewed: 5 July 2022
Klaudia
United StatesI love everything about this place. The bed was very comfy, the bathroom super clean and big and the service was great. People who work there were extreme nice! They let us use their wine fridge and they also did our laundry!
Stayed in July 2022
Reviewed: 30 June 2022
Mauricio
GermanyPretty god and varied breakfast. Lot of things to do in the surroundings in Ahrntal. Fair dog fee, 5€/night.
Stayed in June 2022
Reviewed: 18 March 2022
Patrik
Sloveniavery good breakfast,
Stayed in March 2022
Reviewed: 16 March 2022
Jenni
FinlandThe only minus is probably the lack of public (bus) traffic from Bruneck later in the evening (after 10 pm), but this is of course not up to the hotel.
We stayed here for only one night for an event in Bruneck. It was excellent value for money. Service was really friendly, rooms comfortable, breakfast selection very nice. Bus stop for Bruneck is a 1-minute walk from the hotel, and Gais village center about 3 mins away by foot. There's also hiking trails starting literally at the hotel (the short hike to Neuschloss is really nice if you don't have time for longer excursions).
Stayed in March 2022
Reviewed: 6 March 2022
Juraj
SlovakiaThe sound isolation between the rooms could be better.
Very nice hotel close to Brunico and to the cable car to Kronplatz. There is enough parking space in front of the hotel and there is also ski bus stop right across the street. The rooms are very comfortable, staff is friendly and the breakfast is really amazing with a lot of choices of high quality food. Very good value for the price, we can recommend this place.
Stayed in February 2022
Reviewed: 5 March 2022
Luis_p
Belgiumnoise from the nearby road, fitted carpet rather old
Excellent breakfast, spacy rooms, helpful service
Stayed in March 2022
Reviewed: 8 February 2022
Paolo
ItalyStrategic location
Stayed in February 2022
Reviewed: 22 October 2021
Elbeon
BelgiumNothing I can think of
- Very friendly staff - Cosy bar - Great breakfast - Free parking - Large room and bathroom, both very clean - Not very far from Lago di Braies (= the reason we stayed here)
Stayed in September 2021
Reviewed: 18 October 2021
Maria
FranceOther noisy and rude guests made our stay less happy...
Spacious room and good breakfast.
Stayed in October 2021
Reviewed: 17 September 2021
Mateusz
GermanyNothing in particular.
Hotel in a good location, fair price for what you are getting. Friendly staff, delicious breakfast including scrambled eggs with bacon. Clean rooms, rather big.
Stayed in September 2021
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content