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Reviews of Alla dimora di Chiara Suite and Rooms

Via San Gennaro 2, 75100 Matera, Italy

#137 of 329 B&Bs and Inns in Matera

Guests' Choice

Review score

Based on 59 B&B reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Beautiful Accomodation, beautiful people, beautiful location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This is an amazing property, it is an original cave that has been renovated with beautiful tasteful decoration and the owners have gone to the trouble to make sure every aspect of your stay is perfect. Breakfast was really lovely and the room has lots of extras. The shower was great. Its location is so beautiful in the centre of Matera’s UNESCO caves. This is a hidden Gem. The staff were lovely they were helpful and friendly they even went to the trouble of meeting us at the car park to take us to the property.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    A warm and welcoming stay in this well located property.
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no Wifi in the room and few electrical sockets. I had some trouble finding the property. I arrived on foot from Via Don Luigi Sturzo. My advice would be to approach from Via delle Beccherie rather than Via D’Addozio. This will result in a short walk part way downhill to the property instead of going all the way down into the centre to then walk back uphill the other side. I was grateful that I stored my main bag back in Bari.

    The property is well-located in the historic Sassi. The member of staff who welcomed me was very warm and friendly. I had an early check out and she really tried her best to provide a good breakfast for me. The room was clean, functional and tastefully decorated.

    Stayed in May 2024

  • Reviewed: 3 November 2023

    8.0
    Great location, comfortable room. Staff helpful and efficient.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Located in in old city (sassi), convenient to everywhere in sassis . Great view from terrace, room was small but adequate, bed comfortable. Nice breakfast.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    10
    Enjoyable
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels smelt like mold

    Exceptional customer service

    Stayed in November 2023

  • Reviewed: 22 October 2023

    9.0
    Claudia was very nice and helpful.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    very hard to find

    in the Sassi—fairly close to good restaurants.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Apartment is located very well. The breakfast was really nice. To talk to the personell was easy. I recommend this place.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Fantastic!!
    • Leisure trip
    • Solo traveller
    • Junior Suite with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Location was great. Very clean and well appointed room. Bed was comfortable. Claudia was terrific as a concierge and host. Breakfast was large and very good.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Really an excellent place to stay to view exceptional historical site.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    The rooms are small, but then they were built centuries ago, so that's what you should expect. Still, a few different adaptations could have provided more room to put one's luggage and toiletries out of the way when not in use. There's quite a hike to get your luggage to and from streetside to this very nice B&B.

    The location was very good as far as being able to sightsee throughout the UNESCO and historic area which is unlike anything we'd ever seen before. The staff is very friendly and Claudia is very helpful in guiding one to areas of interest and pointing out even more. The breakfast they serve is very nice. The beds are very comfortable and the entire area is very clean and relaxing.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This is an epic way to experience the Sassi of Matera! I will never forget the view and the kindness of the staff. The room was very spacious and had an amazing bathroom.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location perfect,staff perfect, breakfast perfect would definitely highly recommend

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good but would prefered more fresh items - cheese meat even if portion controlled.

    Excellent location to explore all sides of the city and close to all restuarants and shops. Not to many steps to reach. We used paid parking close by over 3 days and worked well. Staff very friendly and helpfull. Very good communication prior to arrival and arranged walking tour for us. We will definately stay here again if visiting Matera.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Better media availablility
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lugges service

    You should have a service for lugges..

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great location to view Sassi, booked what we thought was a room but turned out to be a suite. Beautifully furnished, with a fantastic bed and an amazing breakfast. Balcony with view over Sassi, and we saw a stone Martin!

    Stayed in September 2023

  • Reviewed: 9 August 2023

    10
    Had a fantastic stay and would highly recommend
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stunning rooms and location . The staff were friendly and very helpful. Breakfast was lovely in the courtyard in the morning.

    Stayed in August 2023

  • Reviewed: 3 July 2023

    8.0
    Great location, spacious and comfortable mini apartment. Separate entrance and balcony with view.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Didn't like how initially the girl at check-in treated us. It felt like being treated with condescension, and we really do our best at communication before check-in. She looked stressed and in a hurry, allthought we were clear and precise as possible about our arrival time. We didn't get precise indication on how to get there on foot so we got a bit lost. Also at arrival she claimed that i didn't book for all of us, which is not true. It was clear even from the confirmation booking. She complained that she had to prepare the sofa bed just at the end because i didn't book the third person and gave us a "lesson" about it. We travel with 2 kids . I booked for 3 because the listing says - kids stay for free . And the little one sleeps in the middle of the bed. I precised that via msg after booking and asked only for a big couple bed and a single bed for the bigger kid. So i guess she didn't read well our booking and details about guest.

    Perfect location, but don't follow google maps, ask for indications because it's easy to miss it. Very spacious space, appreciated the comfortable beds and mosquito nets on all windows and balcony. Breakfast was fresh and good, could choose among many different things.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    10
    highly recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was all great. a little awkward to find as google stops working at the steps but Claudia was available to give more precise directions and stayed on phone with us

    it was extremely central while still being a little off the beaten track. A lovely breakfast served in courtyard right outside your bedroom door. very comfortable bed and extremely helpful and friendly staff

    Stayed in May 2023

  • Reviewed: 11 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely, quiet room. The breakfast was great! Claudia and her team were so nice and accommodating.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    10
    nothing was problem, nice place, comfortable beds
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights

    everything perfect, whenever we needed advice or help, we could ask via WhatsApp

    Stayed in April 2023

  • Reviewed: 23 April 2023

    9.0
    Matera is a wonderful town and I coped with all the steps even after a recent hip replacement.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great. Location is near Piazza del Sedile which was good. We were met in this square and escorted to the accommodation. The room was small, but this was expected. Any concerns which we experienced were dealt with promptly.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you are looking for a magical accomodation that suits the magical Matera, this is the place to be. This location exceeded my expectations on every level - everything was just perfect. The rooms were clean and very beautiful. The attention to the details really gives a heart to this place. I loved how everything really feels like out of a really old fairy tale, but with all the benefits of the modern world well integrated. The staff was very, very friendly, always happy to help in person or on the phone/WhatsApp. They responded within minutes and did their best to accomodate our every need. We also received a map and many tips in order to find the best spots of Matera and it came in handy. We were always greeted with a smile and a joke and made feel welcomed. The breakfast was delicious (oh, how i loved the fresh foccacia!) and I can go on with describing the litte terrace, the view, the rounded ceilings, the fresh smelling and lovely magnolia bedsheets - but this would be a long essay after I'd be done. You can see that the people who manage this place and the staff and everyone involved treat it not just like a business, you can sense the affection they put into it - it has charm and personality. I wholeheartedly recommend it, the only regret I have is that i didn't spend more time there. If you want to travel and discover a little gem hidden in Matera, THIS is it.

    Stayed in March 2023

  • Reviewed: 1 January 2023

    10
    A great choice to stay in Matera for leisure!
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is located exactly in the old city. The stuff was super friendly. The breakfast was also very nice!

    Stayed in December 2022

  • Reviewed: 10 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    My husband, forgetting us so hopelessly lost!!

    Fabulous location. The staff were so understanding when we were two hours later than we advised us because we walked the wrong way from the bus station.

    Stayed in September 2022

  • Reviewed: 24 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As the place is like a cave it was humid and the towels smelled musty.

    Super good location, safe and good breakfast.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    10
    a fabulous stay in a breathtaking location. highly recommended!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there was nothing to dislike. it was a wonderful property.

    so beautifully decorated and so central. it was an amazing room ok a converted Sassi. We were helped principally by Claudia who could not have been friendlier or more helpful. She soeknexcellent English and organised a tour of the Sassi for us in advance. The ladies who helped organise breakfast and clean our room every day were just lovely and welcoming. breakfast was plentiful and the rooms were exceptionally clean and well equipped.

    Stayed in August 2022

Showing 1 – 25

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