The hotel itself - not the room - had none of the feeling of a cute, Tyrolean hotel. Felt more like a basic chain hotel you would find in any city. Most of the staff were cold and unhelpful. The entry way was off-putting. Behind the desk it was a mess - as if they were just cleaning up from moving and hadn't put things away.

Hotel location is excellent for skiing - it is directly across from Dantercepies, one of the main lifts that can get you to Sella Ronda. Or you can ski downhill to access Ciampinoi. The hotel room was very nice. Plenty of room, comfortable beds, spacious bathroom. While the room had a lovely "Tyrolean" feel, the rest of the hotel did not. Felt more like a basic, chain hotel. The staff was a mix. There was one gentleman who was excellent - made us feel welcome and was very helpful with information. The rest of the staff were cold and unhelpful. You felt as if you were imposing on them or bothering them if you asked a question. The restaurant was OK. Breakfast was good with the highlight being the juicing machine.

Stayed in February 2024

Easy access to the ski slopes , good breakfast and comfortable rooms. Nice spa too

Stayed in March 2024

Na

Everything

Stayed in February 2024

This hotel was amazing. Family run we arrived late due to traffic too late for dinner but the staff still did steak and chips for the 5 of us. Rooms were incredible with fantastic bathrooms. Then there’s the view and location 😃

Stayed in July 2023

Nothing of note.

Great view of the valley and mountains from our large shared verandah. Good breakfast and coffee. Good sized rooms and bathroom.

Stayed in July 2023

The only part we didn't like was parking. The hotel parking is small and disorganized, with no rules on how cars should park. The result is a "pile" of differently and messy parked cars, which makes it impossible to park if you arrive later in the afternoon.

The room was spacious, with a big terrace. The room and bathroom were very clean. Breakfast was rich and tasty. Staff were friendly and helpful.

Stayed in July 2023

Alaska and the friendly staff

Stayed in July 2023

friendly Staff, big Room and great Location to start one of the many hikes around!

Stayed in July 2023

location, room

very nice location for family ski.

Stayed in April 2023

We have to wait until almost 6 pm to do check in ,since someproblem with the room, which makes uncomfortable feeling to us

the address is perfect for ski, out of the hotel, you can directly to ski in the snow park, and the dantercepies cable car is 2 minutes walking distance as well , wonderful for skiiers.

Stayed in March 2023

bit of a steep hill but not too far from town centre.

Lovely family run hotel. Warm, clean and good food. Friendly and comfortable with great views. Good place for a beer as the sun stays out for 1.5 hours more than the village due to its elevation. Good room and great bathrooms. Very helpful reception and management team.

Stayed in March 2023

Everything was very stylish, beautifully designed and superbly maintained.

Stayed in February 2023

location

spa, breakfast, restaurant, familiarize, informal

Stayed in January 2023

Beautiful wellness, large room, nice staff and this hotel is located next to the ski slope.

Stayed in December 2022

no

overall fantastic fascilities and location

Stayed in August 2022

the dining room is a bit out of style with the rest of the hotel. limited parking space. quite expensive

Great room, excellent breakfast and dinner, friendly staff and awesome wellness

Stayed in March 2022

We only went down to the spa once... the hot tub / plunge pool wasn't particularly warm. As to be expected the sauna was nude only for reasons of hygiene. The staff were nice but not overly friendly... not unwelcoming but didn't feel any real connection with them. Long walk up the hill to return from the resort centre.

Great location for access to the ski lifts; either crossing the road to get on the Dantercepies gondola or down the side of the nursery slope to the Ciampinoi gondola. Our room was a great size (standard room) benefiting from a recent refurb. Comfortable new beds, plenty of storage & fab bathroom.

Stayed in January 2022

We went out of season but the bar was a little dead/ it was unexpected for us to have a drink there

Very friendly staff, family feel. Good food and great view/room.

Stayed in October 2021

Just be aware of a 1 km steep hill to walk back from central Val Gardena. I wont even try...;-\. Taxi please!!

I was on a motorcycle trip in the area and used it as a base for daytrips. For skiing in the winter or mountain walking\bicycling in the summer it must be a prime location as you are right in the middle of the slopes and lifts are just outside the door. Nice room with great view and afternoon sun. Good breakfast. Good kitchen for dinner. Nice spa. Nice sun terrace. Had everything you expect for this price class. I will be a returning customer for a ski holiday.

Stayed in September 2021

Good location. Very hospitable staff and we're willing to keep our bags in storage for a few days when hiking. A really nice atmosphere in the hotel

Stayed in August 2021

Staff was overworking and tired, there were no shifts, overall staff was unfriendly and rude with a few exceptions.

Room was very clean.

Stayed in February 2024

Very poor breakfast, unfresh bread.

Stayed in September 2022

kitchen quality is only average, no continental breakfast

Stayed in September 2021

Nothing

The room was perfect after a busy day of hiking. We appreciated the breakfast and dinner was excellent. Would definitely stay again!

Stayed in July 2023