Calle Amai 197/G, Santa Croce, 30135 Venice, Italy
#273 of 299 hotels in Venice
Guests' ChoiceBased on 268 hotel reviews
7.1Cleanliness
7.4
Comfort
7.3
Location
9.0
Facilities
7.0
Staff
6.9
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 25 May 2024
Eva
Czech Republicafter confirming the reservation was information sent that it is not possible to leave luggage after checkout, I was very upset, this information was nowhere to be found !?!? are u serious?
Great location, at the beginning of Venezia, and you can come from anywhere - we came from Tronchetto - airport bus/train - great starting point. A short distance from the arrival and then a great point for exploring the city. It's not on the other side of town and this is perfect!
Stayed in May 2024
Reviewed: 19 May 2024
Karen
ColombiaThe had a TV but it didn’t work and the bed was too soft. Also is too expensive for what they offer. We didn’t get a kettle
It was near the main train/bus/waterbus station
Stayed in May 2024
Reviewed: 12 May 2024
Burçak
ItalyThe room was clean but dusty in the cabinet and some parts of the bathroom. The furniture was outdated. The room was a little dark.
Even though there was no staff around, the communication was not hard, they replied to every message shortly and explained everything well. After we arrived there was a storm and they warned us about it too. Beds were comfortable and big enough.
Stayed in April 2024
Reviewed: 10 May 2024
Diane
United StatesMosquitoes in room. Buzzing of them swarming around our faces woke us up. Had to leave window open (no screens) because no remote provided for air conditioner. It wasn’t unbearably hot, but between the mosquitoes and noise from streets below the AC would have been helpful. 9 bites in one night. There was a TV remote in the room, but no TV. There was one there at some point because there was a tv remote and bracket on wall for tv. Lots of stairs and narrow hallway so pack light. Not unbearable to a two night stay but no longer.
Location
Stayed in May 2024
Reviewed: 10 May 2024
Julie
United KingdomIt was above a restaurant so if you are catching an early flight you may not get to sleep
Nice room with clean bathroom close to bus station
Stayed in May 2024
Reviewed: 8 May 2024
Helen
United KingdomWe never met our hosts…room needed a bit of updating But very central and quiet when the pizzeria shut for the night
Location great. Easy to find. Room comfortable
Stayed in May 2024
Reviewed: 1 May 2024
Ece
TurkeyWe were told that you could never put the luggage in, so we put the luggage storage and paid 12 euros for 4 hours. We left it in the lobby the next day and when we returned it was still there, we picked it up and left. axle There is no one to talk to I find it interesting that they ask you to leave the tax on the table and leave.
The location was nice
Stayed in April 2024
Reviewed: 13 November 2023
Eleanor
United StatesThe shower was particularly small and leaked water on the floor, unfortunately. That's all. Well, the entry gate/door was so heavy, and it could slam on you if you're not strong enough to hold it.
The price was decent and the bed was comfortable. Venice is for walking, and this place is easy to get to from the train or bus station. It had a nice neighborhood charm, I guess you could say. The pizza restaurant downstairs sent some tasty aromas wafting up, though we ended up not eating there. There's a great little cafe at the end of the block.
Stayed in September 2023
Reviewed: 17 October 2023
Jan
CanadaCleanliness, cramped space, accessibility by small stairs
Location
Stayed in October 2023
Reviewed: 17 October 2023
Hanna
FinlandAt Albergo ai Tolentino there was noise from the street, air conditioning didn’t work, tv didn’t work. The furniture was old and worn, and for that all the price was too high.
The hotel didn’t have any personnel, but it was easy, in a quite good location ja quite clean.
Stayed in October 2023
Reviewed: 15 October 2023
Jan
Australianarrow stairs
location
Stayed in September 2023
Reviewed: 12 October 2023
Katrina
SerbiaVery claustrophobic - too much stuff in a very small room. Same for bathroom. Some stuff (like mirrors) could use an upgrade.
The location was great and the property was super clean.
Stayed in October 2023
Reviewed: 1 October 2023
Emanuel
IrelandNo luggage storage
Location on top
Stayed in September 2023
Reviewed: 28 September 2023
Ashish
PolandSize of Room and bathroom
Location
Stayed in September 2023
Reviewed: 22 September 2023
Elizabeth
CanadaNothing to dislike to write a comment. Other then no reception. We didn’t see one person at the reception through our 3 day stay.
The area, loved that it was close and had AC! There was no staff though, we didn’t have any questions or issues but having a little welcome would of been really nice.
Stayed in September 2023
Reviewed: 12 September 2023
Sandra
LithuaniaReally good location, the room was clean, everything was good.
Stayed in September 2023
Reviewed: 6 September 2023
Ruben
GermanyRoom was dusty, price too high, I would not stay again for more than 2 nights
Good location, easy checkin and checkout, pretty quiet street
Stayed in September 2023
Reviewed: 2 September 2023
Minhtran98
GermanyNothing so far
Extremely clean, very stragitic location also. Self check-in/out works great too. Very comfy
Stayed in September 2023
Reviewed: 1 September 2023
Petra
United Kingdomno reception, no breakfast
clean and good value for money good instructions for arrival
Stayed in September 2023
Reviewed: 22 August 2023
Preyasinee
ThailandNo elevator, I carried a heavy luggage, climbed up the narrow stairs… that’s not ok
Location
Stayed in August 2023
Reviewed: 14 August 2023
John
United StatesNo staff at the hotel reception desk. Not a problem is you are a seasoned Venice traveler, however this was our first time in Venice, and it would have been helpful to have someone to answer questions. Late published check-in time does not work well with airline travelers arriving from the USA.
The cleaning staff was very helpful and prepared our room 2 hours ahead of our scheduled check-in time. The published hotel check-in time of 4 pm did not work well with our airline arrival of 9 am. However, the cleaning staff did their best to accommodate us.
Stayed in August 2023
Reviewed: 2 August 2023
Jeroen
SwitzerlandNothing given the knowledge we booked a basic place just for the night.
It’s bit old, basic and you can spend the night here.
Stayed in July 2023
Reviewed: 1 August 2023
Anirudh
PolandThe hotwater didnt work in the room , the wifi was not working . There are no lifts so for older people its difficult to climb 2 levels of stairs.
Location and access to places. like the train station and the aiport bus
Stayed in July 2023
Reviewed: 25 July 2023
Cristian
RomaniaNo staff around (but it wasn't a big deal). Small room (but this is how all Venice is like, so no offence to this particular accomodation)
Close to railway station and bus station. Clean room. Checkin was smooth even if there was no staff
Stayed in July 2023
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