Via Faenza 69 , Santa Maria Novella, 50123 Florence, Italy
#34 of 380 hotels in Florence
Guests' ChoiceBased on 323 hotel reviews
9.2Cleanliness
9.5
Comfort
9.3
Location
9.8
Facilities
9.0
Staff
9.8
Value for money
9.4
Free WiFi
9.2
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End of dialog contentReviewed: 4 June 2024
Huia
AustraliaN/A
Fantastic host (Roberto) who made you feel very welcome and offered lots of information on the area and things to do and see! Room was lovely, clean and comfortable. Walking distance to train station and lots of great restaurants, shopping and sights.
Stayed in June 2024
Reviewed: 3 June 2024
Leslie
United StatesThat I could not stay longer.
Roberto, my host could not have been more accommodating and friendly. He was always helpful and suggestive when it came to any questions or advice about where to go that I had. His recommendations were spot on and I can’t tell you how much I enjoyed everything about this hotel. Roberto and the staff, the stellar location, what more can I say? Thank you, Roberto and The staff for an unforgettable time in Firenze!!!!
Stayed in June 2024
Reviewed: 28 May 2024
Ciara
IrelandI stayed here for 3 nights as a solo female traveller. Even before I arrived they were great for contacting me to explain how to check in for a later arrival. The location is fantastic and in a safe area. The owner was so friendly and had great advice on where to visit in Florence! The room was bright and clean. 100% recommend staying here.
Stayed in May 2024
Reviewed: 23 May 2024
Jon
United Statesfriendly host great price for location!
Stayed in May 2024
Reviewed: 21 May 2024
Abdelfattah
KuwaitThe location
Stayed in May 2024
Reviewed: 16 May 2024
Sana
United StatesOur room was very clean and cozy. It felt like we were at home. The property owner was VERY kind and helped us with everything that we needed. He sat us down and showed us everywhere we need to go. The place is very well located and only a short walk from the major city attractions. Budget friendly and ideal for young travelers.
Stayed in May 2024
Reviewed: 14 May 2024
John
PhilippinesEverything was amazing. From check in to check out, exceeded expectations. Its not perfect. It is more than perfect , 101%. Highly recommended. Very clean rooms, location is perfect. And the owner is the best. Thank you Roberto.
Stayed in May 2024
Reviewed: 13 May 2024
David
United KingdomThere was nothing to not like. I booked a single room which was what I got. It was small but had everything I needed and a very good en-suite shower room.
Great location. Very helpful staff. Very clean and very well maintained. Good facilities. I will definitely stay again.
Stayed in May 2024
Reviewed: 11 May 2024
Carol
United StatesThe location was great, near the train station and within walking distance to everything. The bed was comfortable. Always had hot water with good water pressure.
Stayed in May 2024
Reviewed: 10 May 2024
Lingyun
ChinaThe Internet is awful. We can't get cell phone signals inside the room. At the same time, the WiFi inside the hotel is shared by all the guests which means the speed is terrible. Therefore, we can barely use the internet when back to the hotel. Besides, the towers won't be changed until the third day, which is not mentioned in the introduction. The last things is that, the mini bar(which is empty) inside the room is almost broken. It was a car fridge but can hardly close its door. Dealing with all kinds of detailed issues is a cost of energy after a long trip.
Good price and location. The host are all very helpful with check in and our questions.
Stayed in May 2024
Reviewed: 8 May 2024
Helen
AustraliaBright clean and open windows. Coffee and tea and biscuits available 24/7
Stayed in May 2024
Reviewed: 8 May 2024
Elizabeth
United StatesThe room was clean and exactly as described. Roberto made the check in process very easy and was extremely attentive and helpful throughout our stay. Perfect location for everything we wanted to do on our stay.
Stayed in May 2024
Reviewed: 7 May 2024
Ceyda
TurkeyLocation is perfect and my room was very clean:)
Stayed in April 2024
Reviewed: 5 May 2024
John
CanadaEverything was right
It was clean, convenient location, had all we needed.
Stayed in April 2024
Reviewed: 1 May 2024
Esra
TurkeyNothing!
Very clean, comfortable and good location. Thanks for hospitality and kindness.
Stayed in May 2024
Reviewed: 29 April 2024
Ata
TurkeyThe hotel is very close to the terminal and also walking distance to the central. It was very clean and comfortable. Also the staff was very helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Suchita
IndiaMostly the rooms were very good. May be some aditional light sockets can be added for convenience.
The owner was extremely helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Liviana
ItalyEverything was good!
Very clean. Excellent and warm hosts. Family hotel very caring of their guests. They explain you about the city, help you carry the luggage, etc. Very good location, 5 min walk from the station and 10 min from the centre.
Stayed in April 2024
Reviewed: 11 April 2024
Cecilie
NorwayThe included breakfast was smaller than Norwegians need before a day of conference:-)
Very friendly and helpful staff. Quiet area centrally located. Spacious, nice and charming room.
Stayed in April 2024
Reviewed: 10 April 2024
Steven
United KingdomShower unit was a very, very tight squeeze for a 'large' man.
Convenient for train station, bus station and tram from airport. Room small but well designed and maintained. Communication excellent with very friendly and helpful host. Not far from main sights.
Stayed in April 2024
Reviewed: 3 April 2024
Mikhail
PolandUnbelievably excellent the owner of the location. Generally speaking, I checked-in to the wrong room (shame on me, it was middle of the night and I just did not notice the room number :D) and was out of the Florence so could not go back and move it. Instead, the owner said that they can do it on their own and they moved my staff to the right room without any issues. This hotel does not deserve to have a 1 star, it's a 5 star place!
Stayed in March 2024
Reviewed: 1 April 2024
Foong
SingaporeGreat hospitality, common area of free flow snacks and beverages, near to train station and within walking distance to all locations. Daily housekeeping provided.
Stayed in March 2024
Reviewed: 29 March 2024
Reza
GermanyThe apartment is very central and Roberto is extremely helpful and a real gentleman. We highly recommend this place
Stayed in March 2024
Reviewed: 12 March 2024
Chel
AustraliaRoberto was a wonderful host
Stayed in March 2024
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