Viale Giuseppe Giusti 25, 55100 Lucca, Italy
#20 of 41 hotels in Lucca
Guests' ChoiceBased on 283 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.7
Staff
9.4
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 8 May 2024
Abbie
United KingdomThe gentleman on reception was extremely welcoming and helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Neil
United KingdomVery helpful and friendly staff
Stayed in April 2024
Reviewed: 5 May 2024
Paul
United StatesA minor thing, but I had to pay for two bottles of water whereas many hotels provide water for free.
The location was ideal since it was was just outside the city walls, it had free parking, and I could easily walk everywhere.
Stayed in April 2024
Reviewed: 4 May 2024
Mirta
Croatia4* hotel should offer a better breakfast
Exceptional location!
Stayed in April 2024
Reviewed: 3 May 2024
Turist
SloveniaEverything. This should be an example how hotels should be like in Europe (effective and sustainable).
Stayed in May 2024
Reviewed: 28 April 2024
Caron
United KingdomA return visit for us. Great staff and lovely that the hotel supplies bicycles free of charge for your use.
Stayed in April 2024
Reviewed: 26 April 2024
Carole
United KingdomThe breakfast wasn't very good as only boiled eggs and no scrambled eggs, so no hot food
Lovely hotel, comfy beds,
Stayed in April 2024
Reviewed: 25 April 2024
Dave
United KingdomSize of room a little small for an extended stay but fine for a few days.
Location just outside the city walls was perfect and not so far from the train station. Check in very straight forward with extremely friendly staff especially Sonya. Room was clean and well furnished but a little on the small side for an extended stay. Breakfast was perfect and the lady serving was a credit to the hotel. Plenty of info and free bicycles was a bonus and really nothing to complain about.
Stayed in April 2024
Reviewed: 23 April 2024
Maria
AustraliaNothing to mention
We had a comfortable stay. Staff were friendly helpful and accommodating. Riccardo was one of the staff who made us feel very welcomed.
Stayed in April 2024
Reviewed: 22 April 2024
Catherine
United KingdomNowhere really to sit and have a drink. But restaurant next door and bistro.
Short walk to train station. Close proximity to centre of Lucca. Quiet room. Tea/coffee. Nice breakfast.
Stayed in April 2024
Reviewed: 12 April 2024
Pat
United KingdomNo tea and coffee making facilities which were advertised as included.
Great location close to the old town with parking
Stayed in April 2024
Reviewed: 1 April 2024
Ray
ItalyThe hospitality was excellent and Matteo was very professional and very helpful! The server's in the dining room was top class and very kind and lovely! Overall it was very nice but we only had just 2 nights but we will be planning on coming back in the fall. Thanks for everything! "The little American’s writer from Pisa Foundation " Ray Harris
Stayed in April 2024
Reviewed: 30 March 2024
Loretta
AustraliaExcellent hotel in every every aspect. Will definitely be returning. Free parking at hotel and it's position avoids the ztl yet a very short walk to the historic centre. They also provide a very good buffet breakfast.
Stayed in March 2024
Reviewed: 28 March 2024
Anthony
AustraliaA real little gem right on the edge of the old town area. Spotless rooms, plenty of comfortable common areas inside and out, friendly helpful staff, a great breakfast and an exceptional seafood restaurant attached. It's difficult to suggest any of it could have been done better. Loved our stay, Anthony & Carol, Jervis Bay Australia
Stayed in March 2024
Reviewed: 19 March 2024
Andrew
United KingdomNoisy road
Location, friendly Staff
Stayed in March 2024
Reviewed: 18 March 2024
Evgeniya
NetherlandsVery nice, comfortable room. Good location! Breakfast overpriced, in my view
Stayed in March 2024
Reviewed: 17 March 2024
Mark
United KingdomNothing
Warm welcome. Perfect location for exploring this delightful city. Clean, well appointed room. Excellent breakfast. Great included car parking.
Stayed in March 2024
Reviewed: 25 February 2024
Tim
FranceThe room is small but otherwise perfect. Quiet location, very clean and comfortable.
It was easy to find and park a this hotel. A warm welcome at reception, smart hotel, a small but very nice room, quiet. Possibly the cleanest, sparkliest hotel we have stayed in and we travel a lot. Great team, friendly staff. One of the best breakfasts ever. Excellent.
Stayed in February 2024
Reviewed: 22 February 2024
Andrew
United KingdomThe room was small and quite noisy and no view from the window.
Great location, friendly helpful staff, car park beside hotel.
Stayed in February 2024
Reviewed: 11 February 2024
Yury
IsraelMy highest concern is with safety and both rooms we booked were with a very high and not marked step just after entering the bathroom. I almost fell down the first time I used the bathroom. If the step is unavoidable, it should be marked and also have a sign in the entrance.
The location of the facility is one of the best possible, just outside the city walls but still in a more modern building than you would get inside. Breakfast is good, staff is very friendly and accommodating. Clean room although a bit on the small side.
Stayed in February 2024
Reviewed: 6 February 2024
Andrew
United KingdomBed rooms were on the small side but adequate
Location and friendly staff
Stayed in February 2024
Reviewed: 20 December 2023
Richard
United StatesHard to control the room temperature
Staff was very friendly and helpful. The linens were very good, as were the towels. Breakfast was fine. It could have been changed up a little each day.
Stayed in December 2023
Reviewed: 10 November 2023
Kaylean
AustraliaThey don’t turn in the air con in the cooler months so room was hot at night for us though we just opened the window which had a fly screen.
Within walking distance to the old town, Parking available, staff were friendly and very helpful. Accommodation was clean and comfortable. Also had bikes so easy to ride into the old town.
Stayed in November 2023
Reviewed: 27 October 2023
Nathalie
United KingdomComfortable and clean, nice fresh made coffee at breakfast, great that you can borrow bikes for free
Stayed in October 2023
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