Via Castello 3/7, 25015 Desenzano del Garda, Italy
#10 of 41 hotels in Desenzano del Garda
Guests' ChoiceBased on 180 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.4
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Mona
United KingdomNothing
Very central. Clean and staff very friendly. Good breakfast choice. Nicole at the reception is amazing. She will go out of her way to make sure you are comfortable. Alam in the restaurant outside is great. Running around and making sure you are served in a timely manner- always with a smile!
Stayed in May 2024
Reviewed: 15 May 2024
Ian
United KingdomAll good
Location was fantastic breakfast was excellent staff helpful and friendly
Stayed in May 2024
Reviewed: 14 May 2024
Jane
United KingdomAlthough it had sircon, we couldnt get it to work but we didnt bother reception. The floor above was noisy being heavy footed and moving furniture. Water temperature was tricky to get right. No english channel. Room was a bit dark as we couldnt open one set of shutters. No coffee in the room, only tea
Great location off the main square and near the lake. Large room, lots of towels, toiletries, fridge snd kettle. Good selection for breakfast. 24hr reception meant we could arrive on a late flight and train
Stayed in May 2024
Reviewed: 10 May 2024
Rami
United KingdomOur bedroom overlooks a court yard which was very loud in the evenings with diners until the restaurant closes.
Central location with easy access to ferries and train station. Good base for exploring the areas in the south of Lake Garda.
Stayed in May 2024
Reviewed: 3 May 2024
Martin
ItalyNo view to speak of but there was good light coming from two exposures. No other complaints.
Clean and comfortable. Located in the center of Desenzano's tourist area. Easy walk to restaurants, lake beaches and ferries. 15 minute walk from train station. Shower was refreshing The hotel has a wonderful trattoria and would recommend eating there. Front desk staff was very friendly both during checkin and checkout. Breakfast was a buffet with a wide selection catering to different national tastes.
Stayed in April 2024
Reviewed: 29 April 2024
Robert
AustraliaRun out of bread every day
Breakfast was good, need to make sure the bread doesn’t run out!! Location is perfect.
Stayed in April 2024
Reviewed: 18 April 2024
Diana
RomaniaThe furniture was quite old, the room was pretty small and the lobby needs renovations.
Very clean, good breakfast, excellent coffee, very good position in the center of Desenzano. The staff was always very nice, friendly and helpful. The rooms were renovated, clean bathroom, the cleaning lady cleaned the room and changed the towels daily.
Stayed in April 2024
Reviewed: 10 March 2024
Susan
United KingdomBruno the manager, very friendly and helpful. Gorgeous little breakfast restaurant. Beautiful restaurant attached to hotel which we only found for a late night drink but wished we had found earlier for dinner as it was very busy, with a wonderful ambience...nice bar too! Rooms are clean and comfortable although a tea and coffee making facility would have been good. All in all a great little hotel in a superb location . Will definitely return
Stayed in March 2024
Reviewed: 22 January 2024
Tamás
Hungarythe hotel parking space are very small for a long, combi car.
very close the city center. The bed was comfortable.
Stayed in January 2024
Reviewed: 19 January 2024
Raffaello
United StatesWe had a small hitch with no hot water … they didn’t know how long it would take. Offered to upgrade us. Amazing room! Actually more like a small apartment. We decided to wait a bit as the upgrade was in an older part of the building with no elevator. Bottom line - the water was back on in an hour.
Great stay. Breakfast was a complete spread. Bruno & family made us feel very welcome.
Stayed in December 2023
Reviewed: 24 November 2023
David
United StatesThe staff was exceptional. Location was great. I plan on returning our stay was so wonderful.
Stayed in November 2023
Reviewed: 19 November 2023
Antonella
AustraliaVery small room, where you couldn’t leave your suitcase anywhere. The room felt more like an attic than an actual room with two small windows.
Lovely breakfast and equally lovely and helpful staff. The location was spot on, very close to all the shopping and eateries you could wish for.
Stayed in November 2023
Reviewed: 16 November 2023
Sean
United KingdomBed too hard, but seems to be the same across Italy.
Great restaurant and pizzaria part of the hotel with fantastic food and service.
Stayed in November 2023
Reviewed: 3 November 2023
Lynette
United KingdomGreat location, lovely helpful staff. Breakfast was lovely. Eat in the restaurant and was lovely traditional Italian food.
Stayed in November 2023
Reviewed: 25 October 2023
Stoiljkovic
SerbiaAll recomandation! Everything is near, location is perfect. The guys on the reception are so kind! We will come again, for sure. ❤️
Stayed in October 2023
Reviewed: 18 October 2023
Fiona
United KingdomFantastic
Stayed in October 2023
Reviewed: 17 October 2023
Thomas
IrelandRoom was large but basic. Electric Sockets in the room are the 3 small pins type. None of our adapters worked and had to purchase a new adapter locally
Staff were very friendly, location was very central
Stayed in October 2023
Reviewed: 17 October 2023
Helen
AustraliaNothing
All the staff made us feel very welcome, in the hotel and eateries. Food was great and plenty of variety. We stayed over a very busy weekend but the hotel and restaurant are quietly tucked away in a lane way but still close to all entertainment and shops and the beautiful lake.
Stayed in October 2023
Reviewed: 13 October 2023
Joel
IsraelGreat place. Were upgraded to an apartment in the premises. Great location in one of the lovely small streets full of outdoor restaurants and small shops. Very helpful staff. Really enjoyed our stay here. Intimate atmosphere.
Stayed in September 2023
Reviewed: 10 October 2023
Joan
IrelandNothing.
The ambience and friendly manner of the staff.
Stayed in October 2023
Reviewed: 6 October 2023
Neil
AustraliaNothing
Location great , staff very friendly & helpful, great food the prefect stay
Stayed in October 2023
Reviewed: 29 September 2023
Vladislav
LatviaVery welcoming staff, Oscar and Sarah were very nice. Pleasant and good room, new electronics and plumbing very pleased. Fairly good breakfast and delicious coffee. On the ground floor there is an excellent restaurant, although with a small selection of dishes, but with a huge selection of wine. The room was clean. Excellent location with restaurants and ferry terminal nearby.
Stayed in September 2023
Reviewed: 28 September 2023
Eimear
IrelandHotel is in an amazing location. Lovely sized rooms, air con, good facilities. The restaurant attached to the hotel has great quality food and very friendly staff.
Stayed in September 2023
Reviewed: 28 September 2023
Lorraine
MaltaBreakfast was super good and the location was very good area centre and even easy to go to lungolago.Recomended fora stay in desenzano.
Stayed in September 2023
Paris, France
Streetsboro, USA
Polydrossos, Greece
Krasnodar, Russia
Saulieu, France
Rio de Janeiro, Brazil
Sanlúcar de Guadiana, Spain
Alghero, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content