The front desk person was exceptionally friendly and helpful. We arrived unexpectedly late and very hungry. She went “above and beyond” to make numerous phone calls to find an after hours restaurant for us….very much appreciated!

Stayed in May 2024

Nothing

Lovely hotel in a great central location. Staff were really helpful and friendly. Great breakfast with a lot of choice.

Stayed in May 2024

The beds were a bit soft and the mattress kept moving so I felt I was going to fall out of the bed.

Everything.

Stayed in May 2024

Nothing ..

Everything. Friendly and helpful staff. Fantastic breakfast. Beautifully decorated but still very homely . Would not hesitate to go back..

Stayed in May 2024

Nothing..... it was great 👍

Great location in the heart of the Old Town. Fascinating hotel full of antique and collectables which create a wonderful ambience. The walls are covered in beautiful murals. There is a little courtyard where you can take breakfast if you wish. Breakfast was superb with a fabulous choice of fresh and baked items. So nice to have a beautiful China cup and saucer and a lovely teapot. Great to see gluten free products a standard alternative. Very comfortable and clean bedroom with the added bonus of a jacuzzi bath . Lucca was a vibrant and intimate place to visit, full of old charm with lots to see and do. The 4km walk around the outer walls provided the views of the hills and mountains in the distance - an easy walk and so nice to do. We were there on a Sunday when a great antiques market was held which was so interesting. In the early evening there was traditional dancing in the Square followed by flag throwing which was so entertaining. All in all Lucca exceeded my expectations and the comfort and quirkiness of our hotel just provided the best stay possible. Loved it and would definitely visit again and recommend.

Stayed in May 2024

Nothing to complain about

Stayed in May 2024

The bed was not the most comfortable

Great hotel with super friendly staff The room was big and clean Breakfast had good variety and good coffee Thank you Giovanni for wonderful service and great tip for Pisa :-)

Stayed in April 2024

Really comfortable beds and super friendly staff

Stayed in May 2024

The quaintness, and breakfast was stellar!!!!beautiful

Stayed in May 2024

Great location for access to the walled city. Restaurants and outdoor cafes were nearby And were wonderful. Shopping, parks, and tour attractions were all walking distance. The staff were all extremely helpful. The breakfast was bountiful and even had a station for soft or hard boiled eggs. Fresh juice, coffee to your order was all available as well. Staff helped with luggage up their stairs.

Stayed in May 2024

Nothing!!

True hospitality! Welcoming staff. Communal rooms with lots of personality. Lovely patio. Abundant breakfast. Comfortable rooms. Excellent location in a favorite Italian town. Highly recommended!

Stayed in May 2024

N/A

Perfect location, beautifully presented, great staff and a delicious breakfast.

Stayed in April 2024

The position was amazing in the old City. The parking was perfect as well. Check out was at 12:00 which is also wonderful. Breakfast was fantastic and the staff was very very friendly and helpful. We will defend visit again!

Stayed in May 2024

Staff was so friendly, location is perfect and the breakfast spread was amazing!

Stayed in May 2024

Bit pricy. In line with the usual (overpriced) tourist level in Italy.

Charming hotel with very friendly people. Parking close by. Nice breakfast. Great location.

Stayed in May 2024

Location, helpful staff, charming room, excellent breakfasts.

Stayed in May 2024

Central location, great breakfast, quiet room.

Stayed in April 2024

Great location. Charming old building with excellent modern facilities. Staff helpful and engaging.Exceeded expectations.

Stayed in May 2024

.

Perfect and cute accommodation. Felt just perfect for Lucca. The staff were amazing and very welcoming. Felt part of the family. Room was amazing. Lift to help with bags Location perfect, the best place to explore beautiful Lucca. Will definitely be coming back

Stayed in April 2024

We were welcomed warmly by Giovanni and our room was immaculate and quirky and charming. The bathroom was spacious and the shower was heavenly! The only drawback was that the room was very warm! We tried to turn the heat down to no avail. Otherwise a lovely stay, and we adore Lucca! Also breakfast was perfect. A charming hotel and a great location! Highly recommend.

Stayed in April 2024

Great location. Very accommodating staff. Good breakfast

Stayed in April 2024

Watch the front door handle. It bites.

This is a cosy and quirky little boutique hotel in the heart of the old town, tucked down a quiet lane but less than 100m to the main thoroughfare. The reception area is set up like a cosy sitting room, and the friendly, helpful staff are wonderful without exception. We were there 2 nights and had 2 excellent dinners at nearby restaurants organised by reception. Room was huge, as was bathroom. Very comfortable and tasteful. Under the rafters, which I like. Breakfast offered great variety and freshness. You could juice your own blood oranges and lemons, and they had an amazing array of fresh home baked cakes and pastries. Stay. You won’t regret it.

Stayed in April 2024

Excellent location; staff very friendly, helpful, and competent; room very comfortable; breakfast really exceptional.

Stayed in April 2024

Great central location, 15 minutes walk from the station. Lovely breakfast with lots of choice, serving till 11am. Checkout is 12 and luggage can be stored.

Stayed in April 2024