Hotel is great, nothing to complain about. Just a few small things could improve the overall experience. Playroom for children is nice but a bit small and probably suitable for children under 8. It would be amazing to add a few table games and maybe books in some area for family games. Lastly: it's great to have the opportunity to add a baby bed in the room, bit 20€/day is a bit expensive (many hotels offer this service for free).

Very nice hotel. A great mix of tradition and modern design in the structure and furniture. Great service from everyone: reception, rooms, restaurant. Amazing staff. Very good breakfast and restaurant. 2 playrooms, 1 for children and 1 for teenagers. Family room was very spacious wit a separate area (with bunk bed) for 2 kids and space for an additional bed. Panorama pool is beautiful and water temperature was perfect. Skibus in front of the hotel, every 20 mins, connecting to the slopes. Hotel Parking not available for everyroom but it's possible to park outside.

Stayed in April 2024

Everything was great.

Stayed in February 2024

Everything, the pool is amazing too!!

Stayed in March 2024

Amazing staff, food and facilities! It was wonderful!

Stayed in December 2023

We liked the meals but I missed the variety of the hot breakfast. We like to try new meals but sometimes they were over combined. Maybe it is just our personal feeling. The playroom need a renovation because of broken games and other equipment.

Hotel is placed in the beatiful and quiet Valdaora. Rooftop pool and the wellness was amazing. Rooms are big enough and very well equipped. Staff was ready to help us anytime with anything. Our biggest problem was the parking during the first day. Thanks to the receptionist we have found lot of option around the hote.l

Stayed in December 2023

Great food and variety. Nice pool with indoor and outdoor areas. Dogs allowed in bedrooms and lounge area, and there is a dining room set aside for those that wish to have their dog with them when eating. There is an extra cost per night for the dog plus end cleaning charge. Staff very friendly. Would definitely recommend.

Stayed in October 2023

Everything

Stayed in October 2023

Spa closes too early!

Effort and kindness

Stayed in September 2023

The bed with 2 separate Matrassen, but it's usual EU hotels.

The open pool with fascinating view to the montains and the villages close by. The room was clean and well equiped(even with Yoga mat). What i found also cute - the beds was made one day as 2 hearts, another day as a big heart with 2 parts. Special thanks to Massage specialist Mrs Johanna - who was providing the best massage i got in Europe and was telling about the phylosophy of aroma therapy and different massages. Very helpful and cheerful staff, supporting in 3 Languages - Italian, German and English. The food was something deserving a separate review - very good breakfast - for Meat and cheese lovers, but also the one who prefer the sweet breakfast will be happy. The dinner is a parad of Haute Cuisine - the dinner menu is provided at the breakfast together with small local events update and weather forecast for today. A nice bonus - to get the tourist card on arrival that provides an additional discount for several activites (e.g. E-Bike tour, Zip line, etc). And beside that there are some activites that are organized by hotel - i can recommend Hiking with Giulio(possible to see drei Zinnen from the montain) All in all, i found this hotel very modern, comfortable and cosy. Will highly recommend to all my friends and colleagues!

Stayed in September 2023

NA

Room and pool

Stayed in July 2023

the pool could be more warn.

everything. the breakfast , the dinners , the service from all employees specially Marina from reception she made us feel really welcome. the view from the pool. the room was really good. they gave us a free transport pass.

Stayed in May 2023

Hard to find anything we didn't like but our balcony was small with a restricted view so was not really usable as a balcony, which was not a problem in February but if we returned during warmer months we would request a room with a better balcony space.

Everything! The hotel, food, pool and spa facilities were fantastic. The decor stylish and the ambience warm & welcoming. The staff were friendly yet professional and couldn't do enough to make sure our stay was perfect. We felt 100% spoilt and would definitely stay again

Stayed in February 2023

spa and food and service. Slavisa needs a raise.

great food and service

Stayed in January 2023

the only thing that I didn’t like is that we couldn’t come earlier than 16:00 .. and we should have been gone by 10:00 in the morning.. it was a short time , not even 24 hours .

i liked that the room was clean and the staff was very nice .. for us with a little baby it was a pleasant stay.. the room for kids was useful too.. overall we liked it alot.

Stayed in November 2022

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Stayed in October 2022

Very uncomfortable mattresses. Short, only 180cm and such a springs type. Any movement made his whole body sway. I did not sleep a single night. I was surprised by this for a hotel for 200 Euros per night in off-season. The door to the room banged when someone else went to their room. I do not know why. Probably a draft. It kept me awake at night.

Nice hotel, very helpful and friendly staff. High-quality breakfast and dinner. Nice pool and saunas. Nice room with standard equipment. (without fridge and bidet) Good location.

Stayed in October 2022

Great hotel!

Stayed in September 2022

Food was excellent!

Stayed in February 2022

Absolutely nothing.

We had a perfect vacation at this hotel. Everything was newly refurbished in this fammily owned hotel. Welcoming staff ready to help with all your info and needs. The family room is large enough for 2 kids,maybe even for 3.Great breakfast and fine dinining every evening with a lot of choices. and also delicios and healthy kids menu. Sauna and outdoor heated pool just perfect after one day on the slopes. The bus station is 10 m away. 2 charging stations available. The interior design, the beds, the realxation lounge with tea room, the views,welness area, location, staff… just perfect !

Stayed in February 2022

Simply fantastic, the pool, the breakfast and the staff made all the money.

Stayed in October 2021

Brand new hotel with amazing rooms, very good food and drinks. The location is very comfortable if you want to move around: as it is in a small village and it isn't lost in the mountains, it's easier to reach different places. The swimming pool is amazing and the view is beautiful too; all the relax area is perfect for when you finish your tiring day spent in the mountains. The hotel also gives you free Holidaypass which gives you access to free or discount services (such as hiring bikes or e-bikes in the rental shop nearby). Very recommended, we'd love to stay here again!

Stayed in August 2021

No views They were renovating some areas of the hotel and all the mess was there at plain sight and in the corridors to our room (July 2021) The front desk ladies (except one who seemed to be the head of the front desk) had absolutely no clue regarding activities in the area and/or basic questions about the most important attractions in that part of the region, which was quite frustrating…

The restaurant is quite good (breakfast and dinner) The rooms are new and very clean Our room had a spacious balcony with chairs and one table Indoor and outdoor pools They have bikes and e-bikes to rent They organize guided bike tours

Stayed in July 2021

In a year this place will be amazing, some parts of the building is under construction (just to find a less perfect thing).

Almost perfect staying, everything is very nice and the food is super good, strongly suggested for a relaxing weekend. They have an excellent wellness area

Stayed in July 2021

Staff speaking too fast, swimming poll position (upper floor) and water temperature (cold in the afternoon), iced floor alone the way to dependance (should have been cleaned)

Spa, bedroom, dining room, buffet, staff courtesy.

Stayed in February 2024