Via De' Brunelleschi, 5, Santa Maria Novella, 50122 Florence, Italy
#402 of 671 B&Bs and Inns in Florence
Guests' ChoiceBased on 393 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.7
Facilities
8.2
Staff
8.8
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 25 May 2024
Anna
RomaniaThe location was perfect for walking around in Florence and the apartment was quite spacious. The reception was very kind, also offered baggage storage. We had some trouble opening pur door from the inside, and after calling the given contact number someone arrived in literally 2 minutes to show us how it worked (we were pushing the lock in the wrong direction so the door itself was fine 😅)
Stayed in May 2024
Reviewed: 22 May 2024
Paul
AustraliaNot too much
Location and support from staff
Stayed in May 2024
Reviewed: 17 May 2024
Jason
United KingdomNo deadbolt or chain for second lock on the door. Annoying to have to go to a different place to retrieve the key even after informing them of arrival time as the requested (and stated would allow us to not have to go to the other location) - just annoying with bags, family and all.
Beautiful, large room with view of the piazza and tower. Large, clean bathroom with large shower and bathtub.
Stayed in May 2024
Reviewed: 14 May 2024
Anamaria
RomaniaThere were ants everywhere in the room
The location
Stayed in May 2024
Reviewed: 9 May 2024
Matthew
United StatesWe had cold showers everyday. And the fact that we had to walk .5 miles to the front desk wasn’t great. Especially after a long travel day. We just wanted to check in there.
The bed was very comfortable and the room felts so large. It was really nice having laundry.
Stayed in May 2024
Reviewed: 13 April 2024
Zayra
United StatesThe safe did not work, needs batteries. Check in and out was at a different location, difficult to walk to with luggage.
I had a standard double bed room, it was a bit too small.
Stayed in April 2024
Reviewed: 30 March 2024
Christine
United StatesI didn't like having to go to another location to check in and not having any staff on location. The heat was hard to control and it got warm in the room. I wish I would have reserved a normal room and not their attic room. The shower turned off and took a few minutes to get the water to run again. The wardrobe would not open.
The location was great! The room was cute.
Stayed in March 2024
Reviewed: 29 February 2024
N
United StatesWhen I arrived, tired from my flight and pulling my luggage across the cobble stone streets, I was met with a lady who nearly smashed the door in my face trying to open it. She yelled that I was early 15 mins. LOL. But she was opening. I guess it was a bad day for her. The cleaning staff was so loud I couldn't sleep and she woke me up extremely early with the banging in all the rooms. You would think an elephant was smashing pots and pans it was so loud. She also was on the phone and speaking loudly. Seemed to be a them both nights.
The room has high ceilings.
Stayed in February 2024
Reviewed: 28 January 2024
Ammar
BahrainNot soundproofed room, you can hear the next room easily. No reception at the facility.
Location
Stayed in January 2024
Reviewed: 6 January 2024
Daisy
United KingdomHad to go to a different location at a pre agreed time to check in and get keys for hotel room at other location.
Staff were helpful, room was clean and in a central location.
Stayed in November 2023
Reviewed: 29 November 2023
Janice
MalaysiaWater pressure is quite small n it takes longer time if we girls used to wash hair.
Is strategic place to stay at the middle of the city Was clean n spacious …
Stayed in November 2023
Reviewed: 26 November 2023
Cristian
GermanyThe air condition make a bit of noise
Nice location
Stayed in November 2023
Reviewed: 27 October 2023
Josephine
AustraliaDusty and bed was loud
Great location and size of room
Stayed in October 2023
Reviewed: 26 October 2023
Marvin
United StatesThe air conditioning not work. I reported and never attended to my request
The location area
Stayed in October 2023
Reviewed: 25 October 2023
Joseph
MaltaCleanining and short of toilet paper etc
Stayed in October 2023
Reviewed: 21 October 2023
Prableen
AustraliaI think 4 bottles of water should be provided for a 2 night stay for 2 people. We only got water on the first day and then it wasn't replaced.
The place was very clean and perfect location to everything.
Stayed in October 2023
Reviewed: 15 October 2023
Gloria
CanadaLoved the room, very spacious and comfortable bed. Staff were extremely helpful. Was warm so the duvet was definitely not needed as the AC was ok. Told take the elevator and then just a few stairs up. Those few stairs were 22, with a turn. Not a few by my count. Quite a challenge as I’m not as mobile.
Stayed in September 2023
Reviewed: 15 October 2023
Francisca
PortugalThe location, the best!
Stayed in October 2023
Reviewed: 7 October 2023
Leah
United KingdomAircon wasn’t working properly
Location was perfect and it was very spacious
Stayed in October 2023
Reviewed: 6 October 2023
Michael
Australiabooking in process and location
Stayed in September 2023
Reviewed: 30 September 2023
Jessica
United KingdomMore storage or shelves would’ve been good.
Clean, efficient and super location! Surprisingly spacious and easy check out.
Stayed in September 2023
Reviewed: 28 September 2023
Caroline
United Statesjust didn’t like having to check in at one location and then drag our bags to the accommodation somewhere else
very big and spacious room. very modern and updated.
Stayed in September 2023
Reviewed: 10 September 2023
Patricia
AustraliaThe stairs
Staff a little English although did her very best to accommodate our every need..
Stayed in September 2023
Reviewed: 24 August 2023
Sinclair
United KingdomSeemed to be a crack in the bath so darent risk using it
Great appartment, we had a lovely surprise for our honeymoon, decorated bed and prosecco. Very clean and spacious. Right by a square of shops and bars but nice and quiet. Air con worked great.
Stayed in August 2023
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