Nothing, it was great! The fridge in the room didn’t work, though.

Beautiful location, views, peaceful, comfortable.

Stayed in May 2024

The hotel is located in a typical small town, the view is beautiful. The place was very peaceful and quiet. The breakfast was traditional Italian. We had a very delicious Easter lunch. The people were very caring.

Stayed in April 2024

Breakfast v poor -no fruit juice,no yoghurt or eggs Dry bread roll ,packet of biscuits and croissant and fruit that was it

Liked the location and the pool

Stayed in February 2024

The location requires you to use a car, it is quite high up the hill.

The pool was great and very relaxing. I used every massage station and it felt great! The beds very also super comfortable. The view from the room window was exceptional!

Stayed in August 2023

Unfortunately the shower wasn’t clean, the host was genuinely sorry about it and apologised for the inconvenient. They said they would’ve reduced the fare but couldn’t do it since we booked via booling.com. Overall very kind staff, and quite place for a relaxing stay.

Nice italian breakfast, very quite and peaceful room, very nice mountain view, nice indoor pool

Stayed in August 2022

The hotel has a pool but few other facilities. It is a longish walk into the town which only has a few restaurants, though one of these was excellent.

The hotel is beautifully set and is part of what was once an elegant spa town which is now sadly faded. The staff were absolutely excellent.

Stayed in July 2022

The location is lovely. In the leafy mountains above the river. A short walk to the village below.

Stayed in July 2022

We thought that the overall price of room with breakfast was expensive. Breakfast was limited to 'bread/cake' which may not appeal to everyone. Access to the town from the hotel and return would be difficult to walk for those not fit.

This is a property on a hillside outside just outside Bagni di Lucca. It has an indoor swimming pool and spa facilities. Walking into the town of Bagni di Lucca is certainly a possibility for relatively fit people but walking back is all uphill. Our room had a large balcony but with no real view as it was at the rear of the hotel. Breakfast was 'Italian' cake and bread, which some may find not to their taste. The restaurant does serve good evening meals. Parking available free at the hotel. Helpful staff.

Stayed in June 2022

The Spa, located on the same site, where the steam grotto and other treatments were available, sadly has not opened since Covid. I do hope it can reopen as it was ideal to stay at the hotel and avail of the spa.

We have stayed numerous times, love the location high above Bagni diLucca and stunning views among the trees . The therapeutic swimming pool is wonderful.

Stayed in November 2023

it is run down. my room had a hole in the wall. broken tiles in bathroom, & broken shower screen. food nothing special at restaurant. overpriced venue

not a lot

Stayed in June 2023

this place had seen better days!

the balcony

Stayed in March 2023

We booked this hotel three days in advance. I was in email contact with hotel staff, who I asked about restaurants and massages. I was told they had both, and that we could book massages. We were emailing back and forth a few times up to the evening prior to our travel to the hotel. They had given me the number of a taxi to get us from train to hotel. When we arrived at train station the number for taxi was non-working. I called hotel and they couldn't help. We got a bus to town and walked 1.5 miles uphill to hotel. When we arrived, we were greeted by one young man at reception that informed us that electricity was out in the hotel and he didn't know when it would be back on, there were no other guests or staff. We, naturally, could not stay there, he agreed and suggested a hotel in the little town, he wouldn't call a cab for us, we walked 1.5 miles back to town and got a little hotel. He assured me the hotel had not charged me and that he would contact Booking.com to ensure we wouldn't be charged. I checked my credit card and I was charged. I contacted Booking.com who are not helping me, nor will the hotel. What an absurd experience, I blame both hotel for not communicating prior to arrival, and Booking.com who are not helping.

nothing

Stayed in September 2022

we wanted to use thermic pool therefore we booked this hotel however there are extra changers for slippers and ect which normal thermic hotel provide. we were disappointed to ask extra payments. the hotel price is high comparing other hotels in the town. attitude of male staff/owner was terrible. the hotel is located perfect for landscape but the rooms windows looking to roof. what use to have these rooms. if you don’t have car it is pointless to stay here. it is far from center.

on the top of hill which is very good landscape. nice to sleep with forest fresh air, sweet part of the breakfast.

Stayed in September 2022

We booked the hotel as it had a restaurant a spa and a snack bar. However none of these were open, the restaurant and snack bar due to holiday and the spa due to beurocracy.

The hotel room was a really good size, the views down the valley were stunning as was the location.

Stayed in September 2022

Unfortunately the hotel seemed understaffed, and most of the team does not speak English. I left my camera (which was not found) at the hotel, and every time I called someone would hang up on me or tell me they couldn't help me.

Bagni di Lucca area is lovely!

Stayed in July 2022

bathroom

nice place. clean

Stayed in June 2022

Well, the concept of spa in Terme di Bagni di Lucca is about 300 years old and did not learn anything from spa culture between 400 BC - 300 AD. Sad establishment. Should be closed.

Stayed in May 2022

nothing to not like but breakfast is limited , probably as we are outside season

stunning location. beautiful thermal pool with hydro treatments. very friendly owner and staff.

Stayed in April 2022

Bed springs were flush with top of bed thus right under the sheets. We both woke up with back pains. Noises from the springs were heard through the night while moving in bed. Simply deplorable bed, many years past usable life of mattress.

Breakfast was good. Sheet linens were good as were the pillows. Parking ample.

Stayed in March 2022

The spa was actually closed. They did not tell you this before you book. The room was very small. It stated that there was a minibar but electronic devices in the mini bar had nowhere to be plugged in. The balcony views were not as depicted in the photos. The chair on the balcony was cracked and there was no padding on it. There were several things that I could go on about

It was a frustrating stay.

Stayed in February 2022

The décor of the rooms is dated and poorly selected, the rooms are quite sparse with a tiny TV. The matterass has huge springs in it, and the toilet is like a forgotten room especially the shower that had black mold on the bottom of it. The towels were also quite worn out. Lastly the toilet leaked all night causing frustration and a useless waste of water.

The breakfast was very nice with fresh croissants and bread straight from the oven, and the location Is great in the middle of Garfagnana

Stayed in December 2021

breakfast, only sweet pastries available. kitchen/restaurant was closed

the pool

Stayed in October 2022

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in August 2022