Vico delle Conche, 75100 Matera, Italy
#7 of 325 B&Bs and Inns in Matera
Guests' ChoiceBased on 78 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.9
Facilities
9.8
Staff
9.9
Value for money
9.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Eduardo
United StatesEverything was perfect.
Great location, super clean and very nicely decorated. This place was the highlight of our trip to southern Italy. Paola and Francesco are the best, and they can tell you about the history of Matera and recommend great places across Basilicata and Puglia. The rooms are super comfortable and high-end. They thought about every single detail. Breakfast is fantastic and the whole staff make your stay unique. I would love to come back to Matera and stay at Aque Cave again. You should not think twice and stay here. You will not be disappointed. Easiest decision ever
Stayed in May 2024
Reviewed: 17 May 2024
David
United StatesHot water was a little slow in arriving!
Only four rooms but an outstanding ‘caveman’ dwelling! Beautifully restored/developed blending the original cave with modern amenities. Perfect location for exploring Matera. If driving highly recommend the park and shuttle service that avoids the need to park in the city and cart luggage. Shuttle drops you yards from the hotel. Excellent breakfast and great hosts.
Stayed in May 2024
Reviewed: 13 May 2024
Ann
AustraliaNothing - it was all lovely
We loved our 3 days at Aque Cave. Paola was so welcoming and really went above and beyond to be helpful. Room was a delight - so comfortable and beautifully renovated. Staff was really pleasant. Great location.
Stayed in May 2024
Reviewed: 7 May 2024
Sylvain
FranceUnique charming place. Nice hosts
Stayed in April 2024
Reviewed: 6 May 2024
Hochin
TaiwanNothing.
Everything. The room is sooooo spacious and well-decorated with style, it’s truly a unique but very comfortable experience to stay in Acque Cave. I love all the details they put in the room that make guest feel comfortable and relaxed, including the fragrance, candles, and very good quality room amenities! The slippers, shower gel/shampoo/conditioner/bath salt are the best I had in my 14 nights travel in Italy this time. What’s add-on and invaluable bonus about Acque Cave is its hosts, Paola and Francesco are the most welcoming and accommodating, they gave us very useful and important advice on how to park the car (and it’s in a cheap rate!!!) and where to eat and drink in Matera. Those are the good advice and recommendations you can’t find on Google but from them. Paola also gave us a very vivid history background about Matera and Acque Cave with made me feel connected with this beautiful and unique place immediately. I appreciate everything here and I strongly recommend to visit Matera and stay in Acque Cave!
Stayed in April 2024
Reviewed: 23 April 2024
Rebecca
Chinavery well designed rooms, beautiful, very clean and very comfortable location to reach.
Stayed in April 2024
Reviewed: 7 April 2024
Suzanne
CanadaN/A
The rooms were absolutely beautiful and very well appointed. The staff were exceptional and the location was perfect.
Stayed in April 2024
Reviewed: 6 April 2024
Andrea
United StatesWe loved absolutely everything. It exceeded our expectations. Paola greeted us with sincere kindness and explanation/history of the town. The accommodations were amazing.
Stayed in April 2024
Reviewed: 1 April 2024
Emma
United KingdomFantastic stay at this lovely hotel! The owners Paola and Francesco were extremely welcoming and helpful, recommending and booking restaurants before our arrival, giving us lots of helpful tips and a history of the town. Rooms are very spacious and beautifully decorated. Breakfast spread was amazing and kept us full for hours! Wonderful hotel!
Stayed in April 2024
Reviewed: 7 March 2024
Ata
TurkeyCave Location Brekfast
Stayed in March 2024
Reviewed: 5 March 2024
Marcin
United StatesWow, what a unique experience to stay in a cave like this! Something about it was very calming and relaxing. I especially loved the interior design, it fit the cave perfectly and provided great ambience. The room was spacious and actually smelled quite nice! Breakfast was good and there was a big cistern underneath the breakfast place. The host was nice and helpful and offered some history about the room which was very interesting!
Stayed in March 2024
Reviewed: 20 February 2024
Mckenzie
ItalyPaola and Francesco were absolutely amazing hosts. Their hotel is immaculate and the service was unmatched. The hotel is located in a great location with everything in walking distance. Room was exactly as shown online. Breakfast was an added bonus! We would absolutely recommend this hotel to anyone!
Stayed in February 2024
Reviewed: 10 February 2024
Yeh
Taiwan浴缸的出水量稍小、水溫偏低
Everything is amazing. Great location. Cozy room with unique and lovely decorations. Especially the service! Thank you for all you have done, Paola! :)
Stayed in February 2024
Reviewed: 23 January 2024
Magda
RomaniaNothing
Everything was perfect. Great staff, amazing room, great location, very good breakfast.
Stayed in January 2024
Reviewed: 29 November 2023
Wei
United KingdomBeautiful room with good amenities Breakfast was really nice Perfectly situated in Sassi
Stayed in November 2023
Reviewed: 29 November 2023
Dzsul
HungaryBeat me to death but still can’t come up with anything
Chose this cave by the pictures, but we didn’t know yet we’ve found a treasure! Room was even better what we saw on the internet, location perfect, extra tidy and cozy, and the staff, Paola was the most helpful host we’ve ever met!
Stayed in November 2023
Reviewed: 19 November 2023
Laura
United StatesOnly wish we had planned to stay more than one night!
The Aque Cave is a must! What better way to experience the beautiful Sassi than sleeping in a genuine cave! The room was very clean and had beautiful touches throughout. The breakfast was exceptional. Paola was incredible!!! She went out of her way to help us find parking, gave us a tour and history of the area and was so incredibly warm and hospitable. She made our stay extra special! The cave is in a great location and the area is breathtakingly beautiful!
Stayed in November 2023
Reviewed: 17 November 2023
Richie
IndonesiaThey gave us a lot of suggestion regarding foods and what we have to see in Matera. The owner of aque cave is really nice, I could spend a lot of time talking to him about matera as well.
Stayed in November 2023
Reviewed: 7 November 2023
Karen
CanadaAbsolutely nothing
Aque Cave made our stay in magical Matera even better. Everything is done in good taste. The room smelled heavenly, not musty like you would think being in a cave though people sensitive to scent would be put off. The bed and even the pull out sofa were the ultimate in comfort, even the quality of the toiletries were top notch. Breakfast was great and had a bit of everything to suit most tastes. The location couldn't have been better, right at the entrance to the Sassi so you don't have to carry your luggage too far on the uneven stones. The hosts provided useful information prior to arrival and were very accommodating . Truly a wonderful experience and highly recommend this unique place.
Stayed in November 2023
Reviewed: 21 October 2023
Lucy
AustraliaVery minor - more flexibility on timing for breakfast (eg we typically eat at 8 AM)
Tranquil, beautiful interior of the rooms, convenient location, delicious breakfast and warm staff
Stayed in October 2023
Reviewed: 5 October 2023
Jill
United KingdomThere was absolutely nothing we didn't like
We loved this place. The room was beautiful. The location perfect. The view from the lovely breakfast terrace was stunning. The owners are SO friendly and helpful.
Stayed in September 2023
Reviewed: 3 October 2023
Becki
United StatesI made a very small reduction in the “value” category as it is a bit pricey for the region, but truly, it’s more than worth it! Stay here!
Spectacular! Just the novelty of staying in a cave would have done the trick, but the Owners took it to another level with the fittings (wonderful shower and teardrop tub), design details and comfort. A lovely breakfast as well with the tiniest pears I have ever seen 😃. And Paola, her brother and even our brief chat with their Father made our stay there even better. Excellent recommendations and highest level of customer service. I will be back one day!
Stayed in September 2023
Reviewed: 27 September 2023
Jon
United StatesNothing- it was perfect
Amazing location, amazing room, amazing staff, and amazing local recommendations. Bath tub down the stairs in our room was very unique and so cool.
Stayed in September 2023
Reviewed: 20 September 2023
Tricia
United StatesAmazing room in a cave! The staff was really good and the breakfast was a delight.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content