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Reviews of Arbatax Park Resort - Dune 4 stars

Via Capri 49 Baia di Porto Frailis, 08048 Àrbatax, Italy

#13 of 16 hotels in Àrbatax

Guests' Choice

Review score

Based on 48 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    The place has a very high potential, But not realized.
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food at the paid breakfast and dinner was mediocre or below

    The location of the hotel is excellent the landscape The transportation and transportation method The room facing the sea was excellent.

    Stayed in May 2024

  • Reviewed: 20 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Drive through town to resort was questionable. Town unkempt and off-putting. House keeping did not refil water or tea/coffe during stay

    Excellent resort and beach access. Del Mare restaurant staff were exceptional which made the amazing food even better. All accommodation staff very helpful and friendly.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Breathtaking views and nature
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Our aim was actually to rest in the hotel all times, but there was just one a la carte restaurant and it was not that good which is a shame. Because for a high standard hotel we were expecting also high quality food. So after eating 3 days in the same place we decided to eat outside, but reaching the parking or outside was also not that easy since the residence area was quite big. So we lost every time a lot of time.

    It was a beautiful resort in a private peninsula with a gorgeous nature, wild animals, coves and sea where you can definitely do snorkeling and see a lot of fish. Free canoe equipment was surprising in a positive way. There was also a possibility to rent a private boat to see the gorgeous coves nearby. Our room and especially its sea view was breathtaking! We enjoyed our time overall!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    6.0
    short but sweet
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately Dune was not for us, after 1 evening we decided to move to Borgo Cala Moresca Arbatax as we found this part of resort more relaxing and more what we were looking for, travelling as a couple we prefer less of a family atmosphere and more of a relaxed atmosphere with not many children.

    Great resort with many different types of rooms to cater for most guests. Thank you for allowing to move to Borgo

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Relaxed and easy going
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The food was very average (felt like a canteen), and the rooms were quite small, even though we booked a sea, hoping to have a better view of the water. Overall a great experience though!!

    It was a very cool location, easy beach access which was amazing, great access to different facilities, clean and tidy food

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    All in all very nice location and staff
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The food was not very diverse and more like in the cantina vibe.

    Amazing location and lushly covered with plants and flowers

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    we loved it, Barbara the manager of the Dune resort was super helpful and kind! she runs the place as a star! super love
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    the fact, our parking was very far from the rooms, the options are limited as we had just a buss to get to the parking.

    to be honest when I booked I wasn’t expecting to be a massive resort, it’s absolutely beautiful, unreal!

    Stayed in June 2023

  • Reviewed: 21 October 2022

    9.0
    Beautiful resort but need to sort chefs/food out
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food wasn’t good at all, worst we had whilst travelling Sardinia

    Stunning rooms and location (the park is beautiful)

    Stayed in September 2022

  • Reviewed: 22 September 2022

    7.0
    A good stay all in all.
    • Leisure trip
    • Group
    • Classic Double Room with Sea View
    • Stayed 1 night

    Being cruised by the staff upon arrival before the check-in was a less than desirable situation. When you get to the resort, there isn't a lot of indications as to what you're expected to do: where to park, where to show up, etc. The long wait with the weirdo trying to pick me up in front of my friends made it more awkward. We were passing by only for one night. The person who made our check in was very polite and professional, although their colleague was looking down on us for not staying longer and explained in very broad strokes the resort and services. The buffet were plentiful but I expected more quality from them. It was ok. Also, worth noting that there are a lot of jelly fish on that coast and their beaches are not immune to their presence. Beware, bathing isn't always an option.

    The villas, the ambiance, the beach, most of the staff. The room was great and very clean. The layout of the park was also very enjoyable to discover.

    Stayed in September 2022

  • Reviewed: 12 July 2022

    9.0
    Great stay in lovely surroundings with fabulous friendly staff
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 12 nights
    • Submitted via mobile

    Hills that killed us at the beginning but that we got the better of by the second week.

    Peaceful and pretty

    Stayed in July 2022

  • Reviewed: 31 May 2022

    7.0
    Nice resort especially if you have children who want to see the animals
    • Leisure trip
    • People with friends
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    It was humid in the room The bed and the bedsheets were not comfortable On the day of departure we waited over 30 minutes for someone to come pick us up at our little cottage… We didn’t like the fact that the park was so big and that our car was left at the entrance, very far from everything

    Nice room with a nice view (cuz we paid for a sea view)

    Stayed in May 2022

  • Reviewed: 21 August 2021

    6.0
    Bad value for money
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The restaurant and bar staff, apart from a few amazingly nice ones, were unfriendly, made no effort and were sometimes badly trained, which is not what you expect of a 4 star resort. Rooms (classic) were very basic , bathrooms so old and no shelves to put items on. All the restaurants are self service buffets apart from pizza place and one other but it was reserved for Suite guests. There is Italian pop music in every bar and swimming pool playing full blast almost all day so if you want peace and quiet go to the beach. Very poor information about what activity can be done at what times so you may find out cool stuff on your last day and leave guttered . Staff is overtired of repeating things over and over: an information board could be easier for everyone . Adult activities start before kids ones so if you are a single parent you need to be super organized. You need a car if you don’t want to get claustrophobic. The beaches there are nice but not suitable for kids all day long . But it can be done without a car if you get organized (shuttle to Orri must be booked day before and taxis are expensive).

    The place is in a beautiful setting, quiet (if you are not near the pools) and very big so there is enough room for everyone to do everything most of the time . The highlight was clearly the animators that took care of the kids and put up a different semi-professional show on every night for kids and parents . They were super nice with everyone, included non -Italian speaking children and tried to make everyone happy. The Dune hotel staff were nice too and arranging as i was given a room in a place that was convenient for me and my daughter.

    Stayed in August 2021

  • Reviewed: 8 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No wifi or tv signal in the room No phone reception in the business centre

    The location was unbeatable

    Stayed in August 2021

  • Reviewed: 11 July 2021

    6.0
    nice but didn't meet our expectations
    • Leisure trip
    • Group
    • Superior Double Room with Sea View
    • Stayed 2 nights

    there was no wifi in the room nor any connection to the public telephone network, the beach was almost non-existent contrary to what one could expect from the advertisement, the organization (breakfast, dinners, shops) was impractical: not close, and sometimes with strange payments methods (need to get and refill a special card to pay)

    the place was nice

    Stayed in July 2021

  • Reviewed: 29 June 2021

    9.0
    Great stay, will totally recommend it!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 9 nights

    The parking was very far from the rooms/reception and at night (after 8pm) there was no shuttle service, so we had to walk 15 min to the room from the parking lot which is quiet inconvenient if you go out for dinner/arrive late.

    There are many different beaches which you can chose from, several restaurants available so great resort where you can stay for a long time.

    Stayed in June 2021

  • Reviewed: 29 October 2023

    10
    Fabulous! would go back in a heartbeat.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night

    Not much! The only criticism was we could not turn off the air conditioning and the landscaping around the water etc was starting to look a bit tired, however it was the end of a 'big' summer season! Our door lock broke, but it was attended to immediately and cheerfully.

    Everything was great. The room was lovely. The proximity to the water was great. The food choice in the restaurant was excellent. The access to bars was fabulous. The view was amazing.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    Serene retreat
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Dune area of the Arbatax Park Resort in Sardinia is a fantastic destination. The natural beauty is stunning, with breathtaking landscapes and a private beach that offers a serene escape. The accommodations are comfortable and well-maintained, and the staff is welcoming and attentive to guests' needs. The cuisine features a delicious array of traditional Sardinian dishes. I highly recommend this resort to anyone seeking a peaceful retreat in the beautiful Sardinian setting.

    Stayed in August 2023

  • Reviewed: 27 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Great resort. Stunning beaches

    Stayed in September 2023

  • Reviewed: 30 July 2023

    1.0
    Worst holiday experience ever. Whoever lets this place operate, should be ashamed of themselves.
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The “resort” if you can even call it that, was a huge disappointment. The food is barely edible, the staff is untrained, ignorant and borderline rude. The facilities and buildings are dirty, old and absolutely need reparation and maintanence.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    4.0
    It’s not a 4 stars resort
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We have been sold a 4 stars resort but unfortunately it’s not even close to it, though we paid the price for it. We had to deal with a blackout for one night and we didn’t have any hot water the next day. You are isolated from Wi-Fi and phone signal. Everything looks old due to a big lack of maintenance (pictures are most likely been taken when they first opened). The breakfast was just ok but don’t expect a 4 star quality. We also heard 2 from the chef staff having an argument while they were cooking the eggs for us, then heard one of them swearing. We heard from other guests the buffet lunch and dinner was also quite bad as other reviews mentioned. To move around the village you have to get a very uncomfortable open roof old bus which is every 30 minutes until midnight only, the seats are extremely hot and sometime you are left under the direct sun while the driver takes his 10 minutes break, even with 37 degrees outside. Trust me, you must take the bus to move around the areas of the village as everything is uphill and not a short distance. They should have at least one every 15 minutes. They sell themselves as eco resort but we have seen metal ladders thrown on the rocks (dune side) and big parts of their plastic wharf inside the sea!! Some cleaners do not speak neither Italian or English. The manager of Dune was great but she looked overloaded of work and was rushing all the time, it really seemed they didn’t have enough staff and the few were not properly trained. A member of staff was sanding down a completely rusted rail above the restaurant while people were walking under its toxic dust. The rooms smells mouldy and we could find some mould inside the wardrobe including dust inside the drawers. The phone in the room hasn’t been cleaned for months as it had a layer of dust on it and the floor didn’t look well cleaned and with hairs from previous guests. The basin was clogged.

    The only great thing is the location and the design of the village. The village includes a natural park with animals which is worth to see. The coast is beautiful. Some staff is very friendly and helpful.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the spot is very special. we liked it a lot.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    5.0
    Not recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was very small. Despite the property is in a natural park, the bus service runs every 30 mins and not from all the locations, so you need to climb slopes anyway. No one briefed us about the bus service and also for the checkout,that we did very early in the morning, the receptionist didn’t give us information and we had to go around the resort to find someone that could help,while carrying the luggages through the hills. The breakfast was very poor quality, with frozen croissants,not great choice,and despite the staff was behind the stations doing anything, when asked to make an omelette they refused it,because “it’s not season yet”. Facilities of the resort are poor,no proper gym available. Without a car, you cannot visit the surroundings,since the property is very isolated

    Stayed in June 2023

  • Reviewed: 22 December 2022

    10
    Great relaxing stay in a paradise
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arbatax Park in Sardinia is a great resort. It's big enough to be interesting, but not so big that you're walking for hours on end to get everywhere. We stayed at Le Dune which was a great location and gave a really good selection of restaurants and buffets. Exceptionally clean, spacious and views from the balcony were superb.

    Stayed in September 2022

  • Reviewed: 7 October 2022

    5.0
    So much potential but disappointing due to lack of organisation
    • Leisure trip
    • Couple
    • Classic Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The arrival process takes longer than is necessary (2 hours and there was only 8 of us waiting) due to lack of simple organisation. The lady who sings the same depressing ballads every evening in the main square doesn’t set the tone for a fun evening. If you want a big safe beach for kids you need to leave the resort to a nearby beach as the rocks around the resort aren’t safe. The food in the buffet is nice thanks to the fantastic chefs but the service and set up feels much like a school cafeteria and not a romantic evening for a couple. In general there is not a lot to do at this resort and it is very relaxed almost like a glamourised camping so leave your heels and dresses at home. I recommend to hire a car so you can leave the resort and explore the beauty of Sardinia. Hire a boat in the marina for a fun day out along the coast!

    The resort is large with various areas of accommodation, restaurants, bars and beaches depending on your reservation so be aware that you have your own selected buffet restaurant depending on which accommodation you choose.

    Stayed in September 2022

Showing 1 – 25

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