Via Bagnoli Croci, 168, 98039 Taormina, Italy
#56 of 72 hotels in Taormina
Guests' ChoiceBased on 707 hotel reviews
8.1Cleanliness
8.2
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.6
Value for money
7.9
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Eliana
AustraliaSome staff were grumpy and a bit rude. Others were nice. Pool hours were too short, and the bistro was underwhelming with options. There is a lot of noise from rooms above you, and you can hear when they flush the toilets late at night
Very good location. Breakfast was good
Stayed in May 2024
Reviewed: 3 June 2024
Geoff
United KingdomAt the time of booking we weren’t able to book a room for 4 - we are two adults, 2 children (11 and 9). We booked two rooms but the triple room had plenty of space for us all, so the other room wasn’t used and this didn’t feel like value for money.
We had a lovely stay here for a few days. The hotel is in a great location - close to the little town, cable car and Greek Amphitheater. The hotel staff work really hard and we’re always pleasant and helpful - we really appreciated this. The kids loved the pool, it’s only small but never felt too crowded. We also really enjoyed the traditional Italian buffet dinner at the hotel.
Stayed in May 2024
Reviewed: 30 May 2024
Marguerita
United KingdomGreat location
Stayed in May 2024
Reviewed: 26 May 2024
Carla
AustraliaThis hotel is advertised as accessible. There are lifts and ramps for accessibility however the grounds are VERY hilly and taxis often struggle to find the correct entrance to drop you off at the reception door. I was made to climb stairs on numerous occasions and I have a serious ankle injury. I really struggle with stairs and walking long distances so I asked the hotel to put me near the elevator and close to the lobby etc. this request was granted. They made it as easy as possible for the majority of my stay, however when I checked out in the early hours of the morning, the reception staff wouldn’t explain to my taxi driver how to get to me, and told me I needed to walk down to the Main Street. This meant booling 40kg of luggage down at least 400 meters of steep hills. It was so painful and really ruined my stay here.
I loved the views - simple breathtaking. Most of the staff were super helpful and friendly. I received an incredible room upgrade to include the views and this was simply amazing!
Stayed in May 2024
Reviewed: 25 May 2024
Jane
United KingdomThe pool did not have a shallow end.
It was all very good, the staff were excellent, friendly and helpful , we upgraded to a sea view room, we weren’t too keen on the room at the back as we did not book sea view. The second room was much better with a lovely balcony to enjoy views of the coast and sea. We expected a bit of walking to and from the hotel to the centre, but we got used to it. And it was not far. The breakfast was very good and really appreciated the freshly squeezed orange juice and the gluten free section.
Stayed in May 2024
Reviewed: 22 May 2024
Kate
United KingdomAll the staff were amazing!
Stayed in May 2024
Reviewed: 22 May 2024
Maria
United KingdomNothing I didn't like
The breakfast was incredible with loads of options. The hotel was stunning, and very picturesque. The staff was super friendly. The location was amazing, super close to all the restaurants, centre and shops. The beach was also very close. The main bus stop is right outside the hotel so super convenient in terms of getting around.
Stayed in May 2024
Reviewed: 19 May 2024
Simon-w
United KingdomThe air conditioning wasn't the best and lots of steps to get between levels (not the hotel's fault!)
Excellent for walking into Taormina and right near the local bus/coach terminal. Amazing amazing views, very friendly staff. Brilliant on-site restaurant for dinner or breakfast. Superb value for money overall
Stayed in May 2024
Reviewed: 19 May 2024
Michael
United KingdomIncredible location, friendly staff and always clean. Great value.
Stayed in May 2024
Reviewed: 19 May 2024
Kevin
United StatesNeeds some attention, tired and could be cleaner
Good location nice facilities
Stayed in May 2024
Reviewed: 19 May 2024
Carol
United KingdomPillows
Central location
Stayed in May 2024
Reviewed: 15 May 2024
Merveille
CanadaWhen we went their a la carte restaurant was closed so we had to go with the buffet. The food was ok but would recommend to try the restaurant in the city instead.
The room was a basic room but good. The reception was helpful and got us a taxi when we had to leave. It is 10min walk from the center which is nice. They also have a pool.
Stayed in March 2024
Reviewed: 15 May 2024
Robyn
AustraliaNo air conditioning and the room was small and airless. They need to be more flexible for hot days - no matter when they occur.
The location was quiet and beautiful. We were allowed access earlier than the usual 3.00pm which was very good for 2 weary travelers. The lunch choices were great and reasonably priced. We went to the Italian Opera in the evening which was easily walkable.
Stayed in May 2024
Reviewed: 15 May 2024
Vivienne
AustraliaNothing
Great location, beautiful views, clean and comfortable bed. Plenty of hot water in the shower. Great breakfast with lots of choices. Pool was lovely and refreshing. Staff very friendly and helpful. Will certainly recommend this hotel. Lots of seniors staying here. Didn't see many kids and young couples
Stayed in May 2024
Reviewed: 12 May 2024
Cleaton
United KingdomA little dated
Location and view
Stayed in May 2024
Reviewed: 12 May 2024
Alexandra
United KingdomRelatively noisy hotel - can hear neighbours. It's a little tired.
Great staff - very friendly. Good breakfast. Location is right beside the bus stop. Friendly guests.
Stayed in May 2024
Reviewed: 11 May 2024
Keith
United KingdomHotel should have people to sign bar slips to avoid mistakes
Outstanding breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Ed
IrelandI had booked the main hotel, however was given an "upgrade to a family room" which we didn't particularly like, no view only a block wall, even though it was clean, quiet and comfortable.
The breakfast was a large and well presented varied buffet our dining room server, Annatella, (I hope I got her name right) was extremely pleasant and professional. We also loved the pool and the lifeguard was again very nice and professional
Stayed in May 2024
Reviewed: 9 May 2024
Ciaran
AustraliaGreat staff, excellent breakfast and lovely setting
Stayed in May 2024
Reviewed: 8 May 2024
Khan
United KingdomWas not happy with the room location because we were located below the dining room and next to the delivery of goods coming and going.
The location of the hotel was fantastic,the food was great and the staff were very helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Mohammed
United KingdomWalking up to the reception with luggage ; we didn’t realise they would transferred it up had we asked.
Very good, spacious and plenty of room (we had 20m2 room with balcony)
Stayed in May 2024
Reviewed: 6 May 2024
Michael
United KingdomBreakfast buffet was cold / Luke warm when it should have been hot. They need to use warming burners.
Stayed in May 2024
Reviewed: 6 May 2024
Peter
AustraliaGreat hotel location. Good sized rooms. Large pool and deck area. Very good breakfast. Friendly and professional staff, close to bus station, easy to get around. Able to walk everywhere.
Stayed in May 2024
Reviewed: 3 May 2024
Lianne
NetherlandsThe pool and breakfast were amazing
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content