We came from the UK, we brought our EU plug converters however it didn’t fit hotel’s plugs. Receptionist gave us one plug converter. We as a couple tried to charge our mobile phone and smart watches with one plug. It was better than nothing but I think hotel should also supply usb ports in rooms as well.

Nice and clean place to stay, close to the tube station.

Stayed in May 2024

The air condition did not work properly. It was in May with peak temperatures of 26 degrees. It was very warm in the restaurant during breakfast. The room appliances, kitchen and sofa, are pretty old.

The double room was really big and quite. There were a kitchen, a sofa, and 2 TVs. Although, all the appliances were old. The hotel is in a good location that is connected to a few metro lines in 5 minutes walk. The breakfast included a standard, decent amount of options. The food quality was good.

Stayed in May 2024

The room was not cleaned too well, especially the bathroom. There was black mould on the bathtub. The decor in the room was tired, wear and tear obvious.

The staff were brilliant, super helpful and kind. The breakfast was Excellent!!!!! Great mattress on the bed

Stayed in May 2024

Tv didn’t work, some places weren’t really clean

Nice and had a kitchen. Three elevators were also nice

Stayed in May 2024

Neiborhood

Staff, room, lobi

Stayed in May 2024

staff was not very friendly location was a bit far from the central area

clean room

Stayed in April 2024

price quality ratio not so good. Staff could have been friendlier.

Overall a nice stay. Good location, nearest metro station reachable by foot.

Stayed in April 2024

The area the hotel was situated in was a rough area late at night

The location to the city on the metro line very central

Stayed in April 2024

We had a room with a kitchen, but with NO supplies at all… not even basic supplies as a glass or plate or cutlery… I found that very disappointing when the hotel offers a room with a kitchen. You would expect there to be at least some basic supplies…

Very nice and big room. Friendly staff. The hotel is very close to different metro lines to the city centre.

Stayed in March 2024

The only thing that bothered us was the fact the towels are not changed everyday and if you wish to have them changed everyday you need to pay extra.

The accommodation is perfect.

Stayed in March 2024

Cold in the room. No help from management to fix aircon system

Friendly staff

Stayed in March 2024

Door access of my room did not work 2 days in a row, so had to go back down and queue again twice. Coffe machine make the smallest cappuccino i have drink. Roads Noise is quite high .

Bedroom is quite comfortable . Room size is quite big and many window to look outiside. Provided accessory are quite nice set. Room is Very clean.

Stayed in March 2024

Cleaning, WIFI connection, old furniture.

The location is very handy as there are plenty of options to move around the city and good supermarkets close to the hotel. The WIFI connection provided is very poor, it keeps constantly disconnecting, so not good for working remotely. The furniture is old fashioned and cleaning was not good as well.

Stayed in February 2024

Water temperature regulator in shower room is little irritating and WC flush valve is broken

Room size, hotel location and staff facility.

Stayed in March 2024

The room had a funny smell due the air condition system. Also the temperature of the room was very high and we couldn't set the proper one

The breakfast was wonderful also the size of the superior double room

Stayed in March 2024

Could do with an update

Nice affordable room with everything you need, kind staff and reliable wifi

Stayed in January 2024

Decor very dated and shower very poor.

Large room and reasonable location, lovely staff and everything clean.

Stayed in February 2024

The 4stars hotel depsite has been rennovate in his facade appear qutie old in the facilities. Doors, lights, shower very oldDust in the room, maily coming from the curtain. The shower was dirty of stain and embedded in the bath thus need to climb the wall to access - ont very conveniet for elder people. The towel quality very poor for a 4star hotel and with rip-holes. The shortest way to reach the Metro station is via a very dirty and not-racomadable-durign-the-night parking place.

The hotel is well positioned using the car/taxi. Personell educated and willign to help. very nice terrace and nice and bight breakfast room a the 8th floor

Stayed in February 2024

Turning off Heating from 00.00 to 6.00

Stayed in February 2024

A little bit more cleanliness could have been maintained

Effortless exploration awaits! Conveniently located near major transportation hubs, getting around the city is a breeze.

Stayed in December 2023

Vending machines on the ground floor are not accepting credit or debit cards

It was comfortable and with old school furniture The location is well-connected with the M3 metro which leads you to Duomo for around 20-30 minutes

Stayed in January 2024

Very dated.

Stayed in December 2023

Breakfast could have been more versatile. We didn't get proper towels during the first day.

The room and its facilities

Stayed in December 2023

The bad impression started before we even arrived - I came to Milano, the city we love, with my fiancee for an anniversary of our relationship. A few days before arrival I sent an email asking if I could order some decorations to our room for that occasion. I never got a reply, even after sending a similar email from a different email address. As soon as we walked in to the room it became very clear that it needs refreshing. The smell wasn't very pleasant. The room looks really elegant on the pictures but it's a bit old when you see it live. Also, for a 4-star hotel it lacked some amenities - any other 4-star hotel we've stayed at had some kettle and selection of teas or even some basic coffee machines. Here there was just some water and no spoons, no nothing. I have some doubts about the cleaning service too - for example we ran out of toilet paper and we didn't get new one. In the bathroom there was stink of sewage too. And the last thing worth mentioning - although the breakfast was really ok, tomatos were horrible for some reason

Probably the biggest advantage of the room was its size - it was really big and also the decor was very nice but unfortunately only on photos. Location is also great - it took us a few minutes to get to subway and then around 10 minutes to Duomo. It's even closer to the railway station

Stayed in December 2023