No need to improve

Amazing breakfast but kept running out of coffee

Stayed in April 2024

Parking limited

Amazing location

Stayed in February 2024

Music in the restaurant - awful. If it had been more like the music in the Relaxation Room then it would be fine, but it was bordering on jazz and, personally, we can't stand jazz !! It was also piped outside into the area where there were a few deckchairs for catching some sun rays, outside main Reception. Really not necessary to have music.

Facilities with all the different water therapies was an absolute dream. So many different areas to explore and although, with people coming in on day passes, it was busy, we were still able to find areas of quiet and relaxation.

Stayed in February 2024

Super clean rooms in the hotel. Amazing breakfasts and really nice staff.

Stayed in January 2024

A lot of people in Spa in the evening, some of the electric car chargers didn’t work, we were not able to charge our car.

Very beautiful location, cozy hotel, SPA is excellent, restaurant is good.

Stayed in December 2023

Obespacao only for women deveria continuar only for women

Do cenário

Stayed in December 2023

Amazing place for relaxation!!

Stayed in September 2023

The only negative thing i could say is the entrance and the parking area. There are just 4-5 parking spaces for the hotel visitors and some spaces were taken by motorcycles. On the driveway there were a lot of cars parking at the side and the road is very narrow that you have to be careful and you have to drive forward and backwards so that you could pass through the cars.

Very peaceful, nice and the staff are very helpful and friendly, especially in the Reception.

Stayed in August 2023

The booking process was a little complicated because my booking was cancelled and I then had to rebook it.

the facilities and my room was excellent. Friendly and very helpful staff. My every need was taken care of.

Stayed in August 2023

amazing setting - views Great variety of Spa options, relaxed atmosphere.

Stayed in July 2023

Nothing it was amazing.

Beautiful location the pool and spa were stunning . Happy hour included 2 drinks and lots of small bites. Rooms were lovely. Probably the best spa I have ever been to.

Stayed in July 2023

Warm and welcoming atmosphere and helpful staff! Amazing views from most (if not all) rooms.

Stayed in July 2023

cooking

most of all

Stayed in July 2023

The property is old. Prices are equivalent to a five star hotel but the services are not because it is indeed a four star one. One example: there is a coffee machine in the room, which is a plus but not free of charge water, not even for the coffee. Only spa hotel/chain in the world without offering this service. The treatments - I took a massage - are decent, not outstanding.

The thermal area is outstanding.

Stayed in July 2023

Women’s showers are not on the same floor of the changing rooms

I loved the position, the attention to details and the large number of activities

Stayed in July 2023

Everything was just fantastic

Stayed in June 2023

Room does not have an Air condition

The area, cleaness , therme baths

Stayed in June 2023

Nothing really, this hotel has it all! A foam pillow would have been nice though

The hotel is beautiful and run by an excellent staff that goes the extra mile for you. The spa is outstanding, shout out to the natural cave.

Stayed in June 2023

Just a little thing: the bed was not very comfortable, but the room we got was amazing.

The location was amazing. The quality of the service was definitely very high. The spa was great. Really a lovely place to take a break from the daily routine and get some relax.

Stayed in June 2023

Breakfast was plentiful, dinner options were adequate.

Spa that cannot be beat. Ever flowing hot spring pools/tubs, with wonderful saunas and relaxation rooms. This is our second stay, first time was at Bagni Nouvi and I didn’t think Bagni Vecchi could beat it. I have to admit the historical roman baths and buildings of Bagni Vecchi won me over. But both locations are hard to beat! Massages are expensive but well worth it!

Stayed in May 2023

The only downside for me was the food. The aperitivo and dinner left much to be desired. Dinner. Was done very fast which indicated the meal was just heated up. The texture of the pork indicated it was overdone and it lacked taste. The rissotto tasted purely of rice.

The facilities are amazing. Very good experience with all the thermal water activities, sauna relaxation rooms and facial room. There is quite a lot to do and enjoy. The view is very good and it really feels like a luxury of experience.

Stayed in April 2023

I loved the direct access to the thermal path and the view from the window

Stayed in March 2023

beautiful location, exceptional breakfast, friendly staff. everything is well taken care of. the hotel has beautiful vintage furniture and comfortable rooms, amazing views over the valley and mountains.

Stayed in February 2023

restaurant

spa

Stayed in December 2022