Even though it said it has electric charger, which it does, but the electric charger does not work

Everything was clean, spa was amazing, and the view from the hotel is magnificent!

Stayed in April 2024

For breakfast were no egg and vegetables. One night we didn’t have hot water in our shower, maybe it depended on that was last day before Chalet have to close for mid seasone holiday.

Gorgeous located! This Chalet is really in the forest, no people around you! A lot of hikes start from the Chalet. Clean room with incredible view. If you want to have a rest without people, it is the best place. I’m going to visit Chalet one more time at least❤️

Stayed in May 2024

WiFi wasn’t great beyond the reception/ground floor.

Wonderful remote location in the Dolomites. Very friendly staff and great dinner.

Stayed in May 2024

Nothing

Staff and cleanliness

Stayed in May 2024

The place where the property is located 🥰

Stayed in May 2024

Clean, comfortable, cozy, perfect stuff, really good breakfast ( with natural honeycomb, fantastic)

Stayed in February 2024

We actually liked everything about our stay in this somewhat secluded Chalet hotel. We do have a suggestion; it would be great to have a tea/ coffee facility in the room.

The breakfast was simple but sufficient. We enjoyed the atmosphere in the hotel as it feels like a boutique hotel and the word Chalet suits the place very well. The staff is fantastic en very helpfull! Leonardo, the chef, gave us such great info about some walks that we could do and where to have lunch afterwards. His suggestion to eat at Agritur Broch was very much appreciated. In the evening there was also a light dinner at Giasenei itself, with a fresh saladbar and a dessert. We booked a junior suite and stayed there with our dog, the bathroom is spacious and also the room was big enough for the 3 of us. Yoda's dogcushion fitted well. We also booked an hour of private SPA which has a fine sauna & wirlpool. We enjoyed having the whole space to ourself and we felt like 'reborn' afterwards. If you are looking for a place in a briliant landscape with stunning views on the Dolomite, where the staff has a smile on their face, the atmosphere is relaxed and your dog being around is not a problem, then this is the place to go!

Stayed in January 2024

Google Maps sent me through a narrow and frozen road. I had to call the hotel to ask for directions. The staff was great giving me better directions (main road then turn at pizzeria Miravalli) than Google Maps. I think they should put the directions in the description.

The staff was very kind, and the dinner was delicious. The view is amazing!!!

Stayed in December 2023

Google maps took us through an unused road , we were in real trouble. Something should be done about that The WI Fi signal was very weak in the room.

Staff was super friendly

Stayed in December 2023

It's an excellent hotel and exceeded my expectations.

Stayed in October 2023

The hotel is located in a valley, it has a beautiful garden somehow oriental style, it’s so impressive to us. Also the service is good, the room is not that big but clean and comfortable.

Stayed in October 2023

Really nice chalet with very nice room and friendly staff.

Stayed in August 2023

noisy room next door was terrible, the last night. You can hear everything

everything was perfect! Leonardo the chef was a really nice person! he told us about the mountains and its paths Thank you

Stayed in September 2023

Everything was perfect and the staff was very friendly

Stayed in September 2023

Great food!

Stayed in July 2023

We wanted to check in at 14:00 but our room wasn’t ready until 14:30, however we enjoyed a drink from the bar with an amazing view.

Amazing location, friendly staff and really good value for the price.

Stayed in July 2023

A very cosy hotel in the heart of the Dolomites. Outstanding views from the hotel, very friendly and helpful staff. Will definitely visit again. Highly recommended.

Stayed in July 2023

This was our first evening in the Dolomites and the hotel took a while to find. However, wow what a hotel and location. We thought we have been transformed into a fairytale. Such a beautiful place and the staff all had constant smiles on their faces. We loved every moment at this hotel, our only regret was we should have stayed for another night. We will be back to this hotel very soon.

Stayed in July 2023

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The view is amazing! Great location!

Stayed in July 2023

Couple things are worth to mention. Firstly, lets say only one person of the staff somehow understood and spoke English. Secondly, quality of food for buffet breakfast was fine, however most of the time the plates with food were totally empty. And it was almost impossible to find anyone to inform, and additionally every guest got only 1 piece of bakery - bun. Maybe I would get more if I asked, but again there was no one to ask.

The location was excellent. Being isolated from everything and surrounded by massive peaks of the mountains. Our family room was very spacious with 3 balconies, simply described - excellent.

Stayed in July 2023

Nothing

Wow what a location! Stunning, breath taking views 2 balconies Clean, tidy & spacious rooms

Stayed in June 2023

Great staff, super clean rooms, comfy beds, spacious, amazing view, abundant breakfast, perfect for families .

Stayed in June 2023

Not much. It is not easy to find. Bigger road sign

Excellent

Stayed in June 2023

Tea was not tasty, but this is very minor thing :)

We liked everything, especcially the view. The hotel itself is new, clean and very cosy. I would return in summer or winter to get different experience and enjoy.

Stayed in April 2023