Staff is excellent, very kind. Location is perfect.

Stayed in May 2024

everything

Stayed in May 2024

Location and parking

Stayed in May 2024

The hotel is very clean. The breakfast is delicious.

Stayed in May 2024

Perfect location. Very easy Checkin. Multilingual staff for those who may not be. Incredible balcony views of the city. Room was appointed nicely and was very comfortable. Quiet night and cozy bed.

Stayed in May 2024

Nothing!

Very clean, great location & friendly staff

Stayed in May 2024

The listing indicates that there was an electric tea kettle and a tea/coffee maker in the room, but neither are there. I needed to boil water and although I was able to use the microwave in the breakfast room, it was a minor disappointment and inconvenience since I only choose properties that have a tea kettle in the room.

The location was ideal for walking everywhere in Genoa, and there is discounted parking in the garage under the COIN department store across the street, which was very convenient.

Stayed in April 2024

The pillows were a bit uncomfortable.

We liked the room and the property! It's close to the old centre and all main attractions of Genova, all reachable by foot. The room was spacious and clean, the breakfast was good (wide selection of sweet and savory delicacies). We parked the car in the garage of Coin store, just across the street (20 € ler night), which is very convenient (but it has a bit narrow entrance/exit, so not very suitable for bigger cars). Good value for the money!

Stayed in May 2024

There is nothing we didn't like. We totally lucked out with this hotel. We wish this hotel existed in other cities too.

The location is perfect. It's on the best street in Genoa. It's close to everything, easy to walk to most places, and there is a bus stop 2 minutes away with a great bus service, and a train station close by too which makes day trips out of the city very easy to do. The room we had was great in size and really relaxing. The room is modern and the beds are very comfortable and the room is very clean and fresh. The ceilings are really high too so feels very airy. We had a lovely balcony which faced the main street, with stunning architectural columns and a great view of the whole street. At night you don't hear any noise from the street as the double glazing blocks it out completely. The main road isnt too busy at night anyway ( it is busy during the day). The staff are really nice, friendly and helpful too. The breakfast is great. There is a wide selection of food to choose from, and great coffee. There is an elevator too so easy to get there with luggage.

Stayed in April 2024

No parking included, and not clear in the reservation where to park at arrivel

Good breakfast, and good bed. The location was also good to visit Genua

Stayed in April 2024

Perfect location, clean, great staff, they let us check in earlier which was amazing as our child was unwell

Stayed in March 2024

No

Everything was good, It placed in central part of city, parking is 200 meters far, fresh room design and good warm atmosphere inside, you can take breakfast and walk all day, Recommended)

Stayed in March 2024

The breakfast area is kind of small but ok.

Very good location on one of the main streets. Staff were very friendly and helpful.

Stayed in February 2024

Clean, friendly staff, no fuss

Stayed in February 2024

The rooms are basic. There is nothing wrong with them, just prefer a little more. I think for the price, it should be a little more upscale.

Fantastic location, very walkable area and lots of shops and restaurants nearby. Close to train station and there is a bus stop very close. Staff was very friendly and the breakfast was good.

Stayed in January 2024

would have been nice to have tea/coffee making facilities in the room

excellent location near to the main square. lots of shops/restaurants in the vicinity and easy to travel about the city using the metro. room very quiet and comfortable. staff very helpful and welcoming. only a short walk to the old town, cathedral and other sights.

Stayed in January 2024

In the center. Right to the metro, with a lot of restaurants and commerce right to the door. Great spacious room with excellent breakfast!

Stayed in January 2024

The bathroom does not have heating and it was very cold.

The location and the room were good.

Stayed in December 2023

The pillows are very low and hard, I had problems to sleep.

Very nice and clean bedroom

Stayed in September 2023

The shower was hard to control.

Very good quality for a 3 star

Stayed in November 2023

A lovely hotel in the heart of the city. Staff were very welcoming and helpful. The room was excellent, bigger than we were expecting and great facilities to hand. Just what we needed. A good breakfast with a great selection to give you that must needed start to your day. Excellent location with easy access to restaurants, shops and a short distance from the museum's and the port with its amazing views of the region's coastline. Fantastic transport links to the stations or airport. This is a must hotel for anyone wishing to explore this amazing city.

Stayed in November 2023

While the hotel was not generally noisy we could hear goings on in the hallway..

Great location, spacious and clean room.

Stayed in October 2023

Very good location, near the main square and market. It was clean, comfortable and quiet at night. Easy walking distance to the train station and the port area. Friendly staff.

Stayed in October 2023

The bells ringing very close by was a little disconcerting at 08.30 and 5.30 pm. The locked entrance door of hotel door was tricky as it sticks and does not open as easily as it should. A key pad system would possible be better, where you tap in your code and the door opens straight away rather than waiting for reception to open it.

It is very central and we were able to walk everywhere. You have to look carefully for the entrance. Once inside, enter the lift and close the lift door firmly. Go to the first floor. This is the reception area. Our room was great. It did not have any tea and coffee making facilities but it has a fridge. It was clean with large cupboards and the bathroom was very nice also. If you go out after 7.30 pm the front doors to the building are locked and you need to use the bell on the left hand side of the door. It is clearly marked with the hotel name and if you ring, the receptionist will open the door and you can enter.There was breakfast available which was very good. The staff were very organised and helpful. We were able to walk a very short distance to the bus stop and catch a number 20 bus directly to the main train station.

Stayed in October 2023