There is nothing didn’t like

The Hotel is ideally located to ski to the lift taking you to the centre of Cervinia ski-area. The owners Alessandro and Nicoletta run the most welcoming hotel I’ve been to in years. All of the staff are super attentive and helpful. Nothing is too much trouble. The interplay between the restaurant and the hotel is seamless and everyone is there to ensure comfort and satisfaction

Stayed in March 2024

Everything.

Stayed in February 2024

It would be nice to have some lighted, common space early in the morning (like 5:30 am) so early risers have a place to hang out and not wake others staying in the same room. Plus, a dedicated quiet work space for zoom calls would allow us to stay longer during non-holidays (to make remote work possible).

Absolutely gorgeous design. Alessandro and Nicolette are the best hosts ever. We’ve stayed all over the Alps and in North American resorts, and Bergman is hands down the best! You will not get better service anywhere.

Stayed in December 2023

Breakfast choices a bit limited but good quality.

Great hotel, ski in and out, owners Alessandro and Nicoletta were so friendly and couldn't do enough to help, dinners and choice of wines excellent. Clean, comfortable. Spa good, nice outside jacuzzi. Great terrace with comfortable seating and lovely views. Help with skiing locale and conditions on a daily basis.

Stayed in December 2023

Great hotel, the owners are amazing. We had a fantastic time and we cannot wait to visit again!

Stayed in November 2023

The host was very care taking and helpful! Suggested perfect restaurants, hiking tours….

Stayed in July 2023

Nothing at all.

Beautiful room with incredible views. Very comfy, large bed. Friendly, knowledgeable hosts. Delicious breakfast! Excellent spa.

Stayed in July 2023

Absolutely nothing. Everything was just too perfect

We liked the location, the look and feel of the hotel, the privacy and intimacy it afforded us and the people around us. The food ooh my! The comfort and openness of our room,the view and the effort plus the decor detail. Most importantly it felt like a family affair and nice interaction with the owners and the staff. Well done guys your hotel is world class, still not sure about its rating it really deserves 10* rating.

Stayed in December 2022

We had the best experience in this lovely hotel. We stayed here during our ski vacation and everything(!) was perfect - the staff, the architecture, the ambience. We sure will come back there!

Stayed in December 2022

The jacuzzi in the room is rather noisy. One of the tv sets did not have Crome cast properly set up. The bathroom door did not lock. On Xmas dinner, the waiter asked us to leave shortly after we finished dining, without telling before the time limits of the table. The location is pretty far from the bus station or ski lasses (but the personnel drove us to and from those locations).

The owners are extremely helpful and responsive on WhatsApp. The staff shared rental links and passes, explained how things work, and drove us to and from equipment rental and school. The spa has a good sauna and jacuzzi outside. TV sets have chrome cast.

Stayed in December 2022

Everything was perfect; hotel interior, room, view, ski in and out, location, service 10+, staff & owners, spa and breakfast.

Stayed in November 2022

very good breakfast with omelett or egg and bacon to order.Beautiful location with view of the snowy Matterhorn through the windows.Very friendly and helpful owners. Very stylish decorated rooms and same modern style in the whole hotel.

Stayed in October 2022

We had an amazing relaxing time at the hotel! We were taken care of in a very personal and lovely way, we enjoyed the very special spa area, we loved the breakfast, and the suite was also more than meeting expectations. Can`t wait to go back :-) Thank you!

Stayed in April 2022

A few minor details prevent us from rating 10/10. Breakfast is good overall, but we would have liked to have more variety of vegetables. Our room directly faced a ski piste and at times we would have liked more privacy, in particular in the bathroom. Location is a 15 minutes walk from the town center for restaurants etc (but Alessandro will happily drive you). Again, these are relatively minor and did not significantly diminish our experience.

Overall, a great stay at a beautiful and comfortable hotel. Alessandro and the rest of the staff will go above and beyond to make you feel welcome and assist with whatever you may need. The hotel design is modern with clear attention to detail (for example, curtains which fully block sunlight, very comfortable beds, etc). The spa is amazing, and the location is superb if you can ski in/out via a red piste (otherwise, walk to the lift is about 15 minutes, but Alessandro is available for dropoff and pickup). The view from the hotel is breathtaking and can be seen from the restaurant, the room and the spa. Highly recommended.

Stayed in April 2022

Everything was great 👌🏼

The bed was super comfortable, the views from the room were incredible. The spa was a real treat after a long day skiing, specially the jacuzzi outdoors! And the breakfast was delicious. The hotel is brand new and everything is very clean and with a nice design. The owners Alessandro and Nicoletta are super serviceable and always willing to help you.

Stayed in March 2022

Nothing.

Honestly this hotel along with staff was absolutely perfect. I stayed here with my brother for 7 nights and it was amazing. By far one of the nicest hotels I have ever stayed in. Alessandro, Nicoletta and Megan were all so accommodating, the service was exceptional. Even small things like giving you a lift to restaurants or into the town and booking tables at restaurants to picking up trainers we left in a shop. I would honestly recommend this hotel to everyone. We were on a snowboarding holiday and the spa was an absolute dream after each day and the views from the hotel were so good. Ski in and ski out was ideal which made each day so easy to come back for a coffee midday. I would give it 10 stars if I could, will definitely be back again. The rooms and design of the hotel was definitely to my taste, really liked everything about this place. Thank you Bergman Hotel!

Stayed in March 2022

great location with a fantastic view of the valley

Stayed in November 2021

Nothing

The hotel is stylish, beautiful and comfortable. Alessandro and Nicoletta were great hosts and all the staff were professional but friendly. Rooms were lovely, spa was a real bonus and the food was delicious. Could not have asked for a better place to stay.

Stayed in December 2021

We received perfect treatment from the owners of the hotel Alessandro and Nicoleta. Alessandro was available 24/7 to drive us anywhere. The staff was wonderful, very helpful with a big smile. The dinner and breakfast was very nice. The SPA with great facilities and very clean. Thanks a lot, we will back. Benny & Itay

Stayed in November 2021

Nothing.

The facilities were excellent, very clean and modern. Our room was perfect, spacious and very comfortable. The staff were extremely friendly and professional. The food was excellent. The owners, Alessandro and Nicolette could not do enough to make our stay exceptional. All in all it was really great value for money.

Stayed in November 2021

That I can’t take it with me…!!! Literally nothing. It was fantastic. I miss it already (and I just left today)…!

Beautiful newer luxury hotel, with a rustic yet modern architectural design. Lots of wood and varied textures resulting in a very warm feel. But even as a 10 out of 10 that the hotel is, the owners are even better. Alessandro and Nicoletta are amazing. They simply will do anything for you to make your stay the best it can be. Run you to the ski lifts, to dinner, whatever - Alessandro even returned our ski rentals so we wouldn’t be late for our next journey! The rooms are fantastic. We had a suite with a king bed and a separate living area with couch/bed and an awesome view of the slopes (two balconies) and an amazing hydro-massage jetted tub in our room. The spa area is great with an awesome pool/whirlpool combo, steam room and sauna, as well as an outdoor jacuzzi facing the slopes. The massages were excellent as well! Restaurant (Mant) is really, really good and the included breakfast was solid. Great ski lockers too. But Alessandro and Nicoletta set it apart from everyone else. Just can’t be beat!

Stayed in November 2021

No kettle in the room, but it's minor.

Alessandro and his wife deserve millions of compliments. They must have invested a lot, not only money ( obviously ;) ) but also their passion and efforts, in building up such a gem in mountains. Great location, great architecture, great taste of interior decoration and great facilities (especially SPA with stunning views). The bed is super comfortable (I'm pretty picky on this), definitely on 5-star level. The breakfast is not a buffet due to covid but was well prepared with high quality. I have to give an extra credit to Alessandro for the great Cappuccino. We couldn't help having two for each breakfast. Last but not least, Alessandro is extremely considerate, helpful and also a nice person to talk with. Since It's the end of summer season, the valley was gradually closing down; plus we only stayed for the weekend. Alessandro made great efforts to guarantee a smooth and wonderful experience tailored for us (summer ski, local restaurants, etc). We really enjoyed the stay here being part of nature.

Stayed in September 2021

The friendly staff and the amazing view from the room.

Stayed in July 2021

Nothing :)

Hotel owner is amazing and really cares for you - from very fisrt meet to final farewel. We felt in super falimy care like staying at your grandma :) Hotel facilieties are super clean, new and stylish. Hotel is on the skitrack/treking line, it has open air jakuzzi with mountain views, rooms are spacious, very clean and stylish. Spa zone is perfect for relax after trekking. We loved everything. Thanks for special stay at your hotel! We will come back :)

Stayed in July 2021