It was hard to get in and the room was a bit small. There were no coffee cups provided and the fridge was too small to put anything in. It was also very hot as there was a heater under the bed that you could not turn off.

The location was great.

Stayed in December 2023

The only inconvenience was the heater (radiator). Control knob was broken and the room was very highly heated. But this was the only tiny inconvenience during the cold season

Everything was superb! Great location, easy check in and also a nice surprise - breakfast in the local café.

Stayed in November 2023

Sadly the airconditioning was really loud and the walls were quite thin, which meant you hear the other guests quite well.

The location was very good and the room nice and clean. The breakfast was in a nice cafe.

Stayed in September 2023

It was very hot but it was in a heatwave and air con was not very cold

Location close to porta Susa station

Stayed in August 2023

Easy check-in, central location.

Stayed in August 2023

There’s no soundproofing across rooms and floors, therefore turned out very loud. There’s also no staff in the facilities to reinforce quiet hours. As a recommendation, in the check in there should be an instruction about quiet hours for guests given the lack of soundproofing.

Good location and rooms as clean as in the pictures

Stayed in July 2023

The staff: we had a little dog (brown toy poodle) and i didn't see it was not allowed. They have a camera in the corridor and that's how they saw it i think although they metion it was the cleaning lady that let us in as we arrived at 12:00 and she was just finishing up. I got a call that i have to pay 15 eur extra for our poodle. I asked why since it's not an extra cost for them. They told because it requires one hour extra cleaning. Strange for me as our toy poolde is cleaner then 80% of humans walking around if you ask me and she sleeps in a closed transporter and loses zero hairs on top of that. I told i'll write this in the review so that people can't miss it and then they became agressive after that and they wanted to put me on the street and cancel the reservation to block me from writing this. I begged to stay as i had 2 hours before an important meeting and really no time to search for somehting else. The woman said she had to speak to her supervisor. 1,5 hour before my meeting they send me the payment link, i payed extra and i was allowed to stay. ufff. The first time someone put me almost at the street at +- 15:00 in the afternoon. That's why i write also this review as I still have an aftertasete. I only write facts, nothing exaggerated or negative. The sounds: you hear basically everyone around you from other rooms (left, right and even above) and you can sleep once all neighbors intend to sleep. Also you hear strange water pipes making a lot of sounds like you are sleeping below a pool or somehting. The facilities: rahter ok, but some things needs fixes like the hairdryier and the water in the shower that is clogged

Good location, nice automated self-checkin with proper instructions, price-qulity is correct, comfy bed, towels and everyting is there. Also the breakfast next door is quite nice that this is even included in the price. Very good coffee.

Stayed in July 2023

no soundproof doors, you can hear everything

close to the city center

Stayed in June 2023

Very thick duvet; someone knocking on door to remind that we have to checkout 15min before the time;

Clean; location; bright

Stayed in May 2023

It more a serviced apartment rather than a hotel. There is no reception or common space, and the rooms are not soundproof, so you can hear the people staying in the other rooms or walking at the corridor. Overall, I found it quite overpriced for what it offers.

The location was convenient, withing walking distance from Porta Susa station and the city Center. The room was beautiful and the owner very accessible and responsive. Breakfast was provided by coupons that you could use at the cafe next door.

Stayed in March 2023

sound isolation- you can here all neighbors

Stayed in March 2023

Breakfast in a nearby cafe - tea\coffee and one croissant/biscuit to choose. I expected something more nourishing. So if you have plans for your morning, plan in advance where you going to have breakfast in case you need something more substantial No fridge Nevertheless, I recommend this place

Great safe location near the city center, just a few stops from the central railway station. Comfortable bed, I had a really good sleep. Electric kettle, tea, and a jar of water in the room Soft towels, and a bidet in the bathroom I was satisfied with my choice

Stayed in January 2023

easy access

Stayed in September 2022

Check-in without staff, which made it a bit chaotic.

Comfortable room, close to the city centre and not too far from Porta Susa.

Stayed in September 2022

The only thing, which I would suggest for improvement is aircon. There's portable one, which makes lots of noise however without it it's not doable to sleep during the night, when it's hot outside (plus there was some ongoing construction outside, therefore opening the window wouldn't be the best idea anyway).

Location is just great. Very close to city center and shops, restaurants. It was easy to find and get the keys anytime. Room was clean and modern and with sufficient equipment. We liked that there was prepared water for our arrival and coffee machine to use outside of the room (we didn't use it at the end, however we found it as a sweet add-on).

Stayed in July 2022

This is not a hotel although the word hotel is used in their communication and, I filtered my booking options by only looking at hotels... it is a serviced apartment with 3 rooms. We heard every single noise, from the main door of the apartment being open and shut, to when the other guests went to the bathroom. Highly uncomfortable, very noisy, overall it gave me a sense of lack of safety.

The room is decorated nicely, the bathroom is rather big. Vouchers for breakfast were available in the room (we didn't have breakfast).

Stayed in May 2024

location is perfect，just about a few minutes' walk from Royal Palace. Breakfast provided is fine,and the server over there is really enthusiastic and patient.

Stayed in May 2024

The air conditioner felt like hot air not cold, didn't sleep well and i trapped going into the bathroom and my husband did the same put a towel over the step.

Stayed in September 2023

The bathroom a bit dangerous when the floor is wet after shower

Everything is clean and the bed is very comfortable.

Stayed in July 2023

Nothing

Had everything we needed

Stayed in July 2023

This is an accommodation where two other rooms are placed next to yours, the acoustic is really bad and you can hear everything. The bed too is very nosy every time you move.

The position is quite central, this, however, creates problems with the parking as it is in the ZTL zone, 2.50 euros per hour.

Stayed in March 2023

The cleanliness was not at all by the standards I hoped and expected. Dirty floor, dust in the furniture. Didn't feel like a clean environment.. not fair for the price paid.

Automatic check-in worked well (0 contact with staff). Location is very convenient, pleasant and safe surroundings. Plenty of natural light, good sleep quality.

Stayed in October 2022

the stuff was missing

the location and facilities were great

Stayed in October 2022

Strange noise when flushing the toilet

Good location, well decorated

Stayed in August 2022