Via XX Settembre 35, 16121 Genova, Italy
#10 of 90 hotels in Genova
Guests' ChoiceBased on 1350 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 19 February 2024
Luciano
ItalyHighly kind and professional staff, excellent services, I finally returned to a real hotel where things work great, and above all guests are taken care of in a discreet and professional manner. The bar service is also excellent with a super Ivan, the manager of that department
Stayed in February 2024
Reviewed: 18 February 2024
Miljana
FranceLocation
Stayed in February 2024
Reviewed: 18 February 2024
Susan
United StatesI am older and find steps up to bar a bit difficult
Location is fabulous. Staff are helpful and knowledgeable
Stayed in February 2024
Reviewed: 18 February 2024
Guido
SwitzerlandVery nice and friendly staff, free parking, location, beautiful hotel
Stayed in February 2024
Reviewed: 1 February 2024
Ahmed
United Arab EmiratesNothing
It’s location
Stayed in February 2024
Reviewed: 29 January 2024
Corrie
United StatesNothing. It was perfect.
Incredible staff, especially Ivan at the bar who took care of us and gave incredible advice for visiting the area. Breakfast was amazing. The location could not be better and the room and hotel were beautiful and the bathroom was massive
Stayed in January 2024
Reviewed: 21 January 2024
Octavian
LuxembourgWi-fi poor quality
Stunning interior design. Big room. Friendly staff
Stayed in January 2024
Reviewed: 18 January 2024
Henrik
DenmarkVery luxury, nice restaurant. Classic style. Great place.
Stayed in January 2024
Reviewed: 18 January 2024
Maija
LatviaIt was wonderful to stay at this hotel. Everything was perfect, couldn't imagine a better choice.
Stayed in January 2024
Reviewed: 13 January 2024
Evgeny
CyprusParking
Nice hotel
Stayed in January 2024
Reviewed: 12 January 2024
Grace
IrelandIf dogs are allowed in breakfast rooms, perhaps they should be confined to one of the dining rooms
A wonderful hotel in a central location.
Stayed in January 2024
Reviewed: 1 January 2024
Hrvoje
Croatia-
Faboulous old building in the centre of Geona. Charmimg staff.
Stayed in January 2024
Reviewed: 30 December 2023
Λαμπρος
GreeceNothing
Everything
Stayed in December 2023
Reviewed: 26 December 2023
Eva
SwedenVery nice hotel with old world charm. Large rooms and beautiful old staircase. Staff very helpful. Hotel is located more in the business/shopping area but very close to the old town and Palaces. Bed is comfortable but firm.
Stayed in December 2023
Reviewed: 21 December 2023
Sherrie
United StatesSee above
Gorgeous, period details, enormous bathroom, lovely breakfast room with wonderful food selections, mesmerizing staircase, super comfortable bed and linens. Attentive room staff. Front desk reception seemed somewhat overly busy and not well-organized, though.
Stayed in November 2023
Reviewed: 14 December 2023
Christof
SwitzerlandBreakfast can be improved: grilled vegetables were frozen, local touch is missing, Italy has great local cheeses and charcuterie, fresh made omelette always better than a big pan of scrambled eggs, closing breakfast with some sparkling wine is always great
Very nice hotel with charme of another era, fabulous stairwell, excellently situated in city center, everything is close, each time we go to Genoa, we stay at Bristol Palace which makes the stay all the more pleasantBristol P
Stayed in December 2023
Reviewed: 13 December 2023
Alexey
FranceThe hotel is located in the very center of the city. Close to all the sights. The room is clean. Friendly staff.
Stayed in November 2023
Reviewed: 12 December 2023
Nichol
MaltaThe hotel is an amazing Palazzo with very hands on staff and excellent breakfast and dinner. The hotel rooms are large and spacious with very comfortable bathrooms.
Stayed in September 2023
Reviewed: 11 December 2023
Elita
BrazilVes was not confortable.
Very charming. Incredible breakfest.
Stayed in December 2023
Reviewed: 4 December 2023
Donald
SingaporeThe only negative point was the availability of room service one night due to an in-house conference which was quickly resolved by the amazing bartender who took on the role of waiter and ensured our meal was prepared and promptly delivered. In the meantime a platter of snacks and aperitifs were delivered.
Beautiful and well set out suite styled sympathetically keeping in tune with the iconic building. Well stocked room with comfortable beds and a stunning large ensuite incorporating a walk in shower and roomy twin basins with ample lightning. Clean and fresh. Well maintained.
Stayed in September 2023
Reviewed: 26 November 2023
Andrew
United StatesWindows were dormer style and lovely but hard to close…even by the staff when they arrived to help. Also, curiously, we were there in November and there were some mosquitos in the room…random (clearly because we had the windows open …but could not close) but it did stray from our enjoyment. Moreover, the breakfast was good but the staff working there always seemed a little sour despite our smiles and welcomes to them.
Room, location, and cleanliness and comfort were superb at this hotel. It is located on the main high street and one can walk to everything in the centro part of town.
Stayed in November 2023
Reviewed: 21 November 2023
Shane
ThailandThe hotel is in good area, easy to find restaurants nearby. Within walking distance to interesting places in the city
Stayed in November 2023
Reviewed: 14 November 2023
Valerijus
LithuaniaStaff was too arogant. Also in the top floor were ongoing repair works. The suspended ceiling area had water leakage and the spots were visible. Some gypsum boards of the ceiling damages
Location and space
Stayed in November 2023
Reviewed: 13 November 2023
O'flanagan
CanadaParking was excellent
Stayed in November 2023
Reviewed: 12 November 2023
Rosalyn
GermanyAll great.
Lovely look and feel of the property and staff were lovely.
Stayed in November 2023
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