Via XX Settembre 35, 16121 Genova, Italy
#10 of 91 hotels in Genova
Guests' ChoiceBased on 1320 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 15 May 2024
Gary
United StatesI did not like that the air conditioning cut off between midnight and 7:00 am.
I absolutely loved the history of the hotel and the size of the room. The friendliness of the staff was superb.The location was fantastic.
Stayed in May 2024
Reviewed: 13 May 2024
Freko67
FranceThe hotel is perfectly located in a shopping area, close to major sites and a few steps away from the old city. Staying at the Bristol hotel which is in perfect condition is entering in a glamorous past which was replaced by modern hotels lacking soul regardless of their expensive decoration. Do not use the elevator because the stair case is simply mind blowing. We stayed on the fifth flour and we just could not stop admiring every detail of this amazing building.
Stayed in May 2024
Reviewed: 12 May 2024
Louise
United Kingdomparking was a problem but not unusual for city centre, the car park was full so we had to park off site. The breakfast was a bit pricey for a buffet and we were charged for a second cup of coffee.
Where to start. The building is beautiful. We were given an upgrade to a suite which was a massive room with two double beds, and four arm chairs. Separate bathroom. The evening meal was excellent, we sat out on the terrace and had drinks after in the bar. The barman was very friendly and informative.
Stayed in May 2024
Reviewed: 12 May 2024
Graham
United KingdomRoom was close to dinning area. Got woken at 6:30 every morning by doors squeezing and trolleys moving. Advised desk on departing
Pleasant and helpful staff. Great dining facilities. Location
Stayed in May 2024
Reviewed: 10 May 2024
Patricia
IrelandIt was perfect
Loved the room the bathroom and the comfort of it all.
Stayed in May 2024
Reviewed: 7 May 2024
Michael
ItalyIt was perfect.
Gracious hotel, elegant like the great hotels of earlier times. Wonderful doorman. Housekeeping was wonderful. Elegant dining in a grand dining room. Like the Grand hotels of thwe early 20th century.
Stayed in May 2024
Reviewed: 7 May 2024
Ionut
RomaniaPillows were quite unconfortable, there's a lot of noise from outside but mostly from inside (old doors with a lot of space between the floor and them).
Nice location, great staff, clean rooms.
Stayed in May 2024
Reviewed: 6 May 2024
Geraldine
FranceExcellent location. Beautiful room. Delicious breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Alberto
SwitzerlandAll was good. The location is great and worth the money.
Stayed in May 2024
Reviewed: 2 May 2024
Eduardo
CanadaI don't understand why I wasn't able to use the AC to lower the room temperature in such a fine hotel. The explanation was that the whole hotel was still in winter mode and no cooling was available. The room was hot and couldn't sleep well.
Very nice and well located hotel, just a short distance to the major attractions. Friendly staff, very good breakfast. We even tried the Giotto restaurant for dinner, great food with a local taste, fairly priced. The room was very spacious and comfortable. We loved the valet parking, even though there is a parking lot not to far from the hotel.
Stayed in May 2024
Reviewed: 2 May 2024
Goncalo
PortugalAlthough the hotel lobby shouts luxury as soon as you enter in the room it vanishes. Furnished is old in a ok shape. Nowadays most hotels offer at least water, in this one you need to pay anything (water, tea, coffee) at ridiculous prices
All the staff I came across were super friendly. Breakfast is great. They told me where to park in advance 1 min walking. I was lucky to stay in the 6th floor but lower floors may struggle with street noise.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United StatesRoom could use an update, shower access was a bit difficult as the tub wall was very high.
Spacious room, nice breakfast, perfect location.
Stayed in April 2024
Reviewed: 26 April 2024
Christina
United StatesUpholstery on sofa in our room was stained. Coffee at breakfast was terrible. Long life milk was used rather than fresh. pastries and croissants were pre-packaged, not fresh.
The location was fabulous. The staff was great, very helpful. Our room was spacious.
Stayed in April 2024
Reviewed: 25 April 2024
Anne
Hong KongIt’s location
Stayed in March 2024
Reviewed: 24 April 2024
Irina
United StatesBreakfast could have more variety but it is still acceptable
Hotel has great location, very friendly staff, nice facility, wonderful big very comfortable room. Hotel has option to park your car if needed.
Stayed in April 2024
Reviewed: 24 April 2024
Georgios
GreeceVERY NICE SPACY ROOM VERY GOOD BREAKFAST VERY HELPFULL PERSONEL
Stayed in April 2024
Reviewed: 24 April 2024
May
United KingdomOnly 2 small lifts
Breakfast was modest. Lovely staff try to accommodate the customers. Clean large rooms.
Stayed in April 2024
Reviewed: 21 April 2024
Vanessa
United StatesAmazing hotel and service
Stayed in April 2024
Reviewed: 20 April 2024
Martin
New ZealandWish we could have stayed longer.
Superb hotel. Excellent staff, great location. Wonderfully warm and welcoming. Good breakfast. Comfortable room.
Stayed in April 2024
Reviewed: 17 April 2024
Joelle
Saudi ArabiaNo terrace for drink
Stayed in April 2024
Reviewed: 16 April 2024
Aleksandra
United KingdomFantastic hotel in a great location. The staff went above and beyond. We definitely will be getting back.
Stayed in April 2024
Reviewed: 15 April 2024
Kenneth
United StatesSlow check-in and check-out, long lines. Air conditioning not available even though it is listed as an amenity. Had to keep the windows open to stay cool and the street outside is VERY LOUD. Needed earplugs to sleep. Please don't advertise air conditioning as an amenity unless it is available year round and the guest has control of the temperature.
Beautiful hotel. Bathrobes, slippers, luxury amenities. Close to Metro.
Stayed in April 2024
Reviewed: 15 April 2024
Metehan
Turkeyroom, breakfast, location
Stayed in March 2024
Reviewed: 14 April 2024
Maryna
UkraineThe mattress was too depressed after probably multiple usage, so you sleep as in the hole
Design, breakfast, service are top
Stayed in April 2024
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