Contrada Gisira, 96010 Brucoli, Italy
#19 of 23 hotels in Brucoli
Guests' ChoiceBased on 20 hotel reviews
8.1Cleanliness
8.6
Comfort
8.9
Location
8.5
Facilities
8.4
Staff
8.0
Value for money
7.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 20
Reviewed: 31 May 2024
Beatriz
PortugalBreakfast - poor choice of healthy breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Robert
GermanyUnfortunately not well managed. Staff tried hard, but was incapable. Many days no internet connection. Nicest staff was cleaning team and gardener. Staff at the pool bar was really bad. Long wait and no smiles. Not even a hello.
Nice location.
Stayed in May 2024
Reviewed: 20 May 2024
Dorota
PolandIt is quite an old hotel, for me it is certainly not a 5 stars hotel, rather 4. The room we selected suppose to have 26m2 however it did not look like it, in our opinion it was smaller. Sea view directly from the room was limited, you have to go out from the room to enjoy the view.
The hotel is located right by the sea, thus we have a beautiful view from the pool. It is a large facility that offers several attractions for its customers.
Stayed in May 2024
Reviewed: 30 April 2024
Elizabeth
United KingdomThe main issue was with the poor service in the two restaurants which were open - individually, everyone was very nice but there weren’t enough of them. Having to wait over 30 mins for a drink and for an order to be taken is unacceptable in a 5 star hotel. Not all of the restaurants were open which was something we were not made aware of before we arrived. The hotel is quite remote, so you need a car.
Initial impressions were very good, lovely rooms & very comfortable. The whole complex was very clean and the staff very friendly
Stayed in April 2024
Reviewed: 15 April 2024
Antonio
BelgiumGym was limited open
Nice clean friendly food excellent
Stayed in April 2024
Reviewed: 30 November 2023
Krystyna
UkraineA bit of a walk to the beach if staying in the further located sections.
best resort out of all Mangia's in Sicily, great views, breakfast and dinner options. Clean updated rooms, bar and live music, Ethna views. Great state overall.
Stayed in October 2023
Reviewed: 31 May 2024
Frank
United StatesStayed here for a romantic night with my wife. This resort is a coastal paradise that exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warm hospitality and stunning views. The accommodations are luxurious and meticulously maintained, providing the perfect blend of comfort and elegance.
Stayed in May 2024
Reviewed: 29 May 2024
P
United KingdomThis is not a 5 star experience. More like 4 stars. For the price point, the food was very average and expensive (40 Euro) with few options due to the remote location. Service was severely lacking with staff less than attentive. The rooms, though nicely renovated, were dark and lacked light. I would say that the hotel is not value for money.
Grounds and location were perfect for a quiet getaway. Stunning view of Mount Etna on the coast lines, very easy for a nice swim in the sea. Reception staff were very thoughtful and helpful. The rooms were clean and modern. Gym was well equipped with a lovely view.
Stayed in May 2024
Reviewed: 29 May 2024
Frank
United StatesBreakfast was so good, Beautiful Location
Stayed in May 2024
Reviewed: 25 May 2024
Robert
GermanyWhen we arrived the air condition did not work. Then we changed rooms just to wake up to a loud noise from a building next to us. Also no drinks in the mini bar. After moving rooms again, we had a nice room, although also here the mini bar was just partly filled. The WiFi was interrupted for hours on a couple of days. Worst was the service level. Although staff tried partly hard to do their best, it was clear that they were understaffed and secondly not well trained at all. Especially the staff at the pool bar was subpar. It took ages to get an order placed and then delivered. Best staff were the cleaning team, which at least managed to say „hello“. It is really sad as the facility is great. It really could be a 5 star resort. But with current operations it is far off.
The facility was newly renovated and thus in good shape although there were still certain areas not fully in use yet (for example not all restaurants were operating).
Stayed in May 2024
Reviewed: 18 May 2024
Grace
United Kingdom- one of the restaurants was not yet opened - the Rose wine hadn’t been delivered to the resort yet.
- food was excellent. Especially the pizzeria. Everything made so fresh. -service was fantastic. - Lisa the manager looked after us everyday. Best level of care we have had. -rooms are lovely. Clean and modern and spacious
Stayed in May 2024
Reviewed: 7 May 2024
Emily
United KingdomThe staff in the bar and main restaurant were atrocious. Over four days, there were countless errors with our orders and bills. The staff in the pizzeria were, however, brilliant. For a five star resort, I'd expect the bartender to be more concerned about customer service than his paperwork. In addition, we booked this hotel over others as the description referenced five restaurants. On arrival, we found out that only two were open. The room also had very little natural daylight.
The property itself was incredible and very authentic. The pool was lovely.
Stayed in May 2024
Reviewed: 28 April 2024
Ben
United KingdomOnly one Restaurant on property was open so, you were very limited with regards of where/what to eat
Lovely location with lots of Sea views. Great selection at Breakfast of Hot and Cold. Not enough selection on the hot side but, lots of choice for Pastries, Cakes, Fruit etc.
Stayed in April 2024
Reviewed: 19 November 2023
Tomislav
NetherlandsVery spacious apartment with a sea view, comfortable bed, outdoor pool and private beach
Stayed in September 2023
Reviewed: 26 May 2024
Fabio
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 May 2024
Graeme
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 27 May 2024
Vivek
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 21 May 2024
Stefana
RomaniaThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 November 2023
Gabriel
SpainThere are no comments available for this review
Stayed in October 2023
Showing 1 – 20
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