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Reviews of Hotel Caesar Palace 4 stars

Via Consolare Valeria, 98035 Giardini Naxos, Italy

#23 of 35 hotels in Giardini Naxos

Guests' Choice

Review score

Based on 116 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Nice and cosy
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Limited options for breakfast. It was nice and decent , but for such a size of hotel, I expected at least some more options.

    Very pleasant staff but not all know English. The room was comfy, old style furnished but cosy. The pool was nice but very cold water. Parking space is very good. All in all was nice and good value for money.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were bit outdated. I missed more vegetables and fruit for breakfast.

    Great view, pool, live music, close to Taormina, Etna… Great money for the value! Very clean too!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    There are not many facilities for kids and the only pool table available was 10 euros per hour to use which seems pricey.

    Staff, food, cleaness and the piano guy was so great, keeping people entertain every evening. Food was amazing at the restaurant.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Nice hotel.
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel. Beautiful swimming pool.

    Stayed in April 2024

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Considering the size and the depth of the pool, lifeguards should not be distracted and music should be played at a lower volume as there was an incident where someone shouting for help was not heard straight away. Limited car parking spaces

    The layout of the hotel, the facilities, shuttle bus and variation and quality of the food

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Great Value For Money .. Would definitely stay again and recommend
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Property was dated .. room dark not much lighting

    All inclusive meals, quality of food and diversity, great pool, new bathroom, helpful staff

    Stayed in August 2023

  • Reviewed: 11 August 2023

    9.0
    Cozy hotel full of programs. Especially recommended with children. Live music every night until 11pm
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 9 nights

    bad coffee in the beach bar...:)

    Excellent selection of food Friendly, helpful staff

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Lovely family holiday at Ceasar Palace Hotel.
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of food for gluteen and lactose intolerant persons. Ex. 4 types of pasta and not even 1 is gluteen free pasta.

    Very good hotel and location. Staff very efficient.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Review
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Food was sometimes good, sometimes tasted like the last meal's leftovers or ran out fast. Clothing went missing from room (possibly accidentally bundled in with sheets/bedding laundry but still never returned).

    Room was fine, clean bathroom, beds only ok. Animation team and entertainment was good. Drink selection good (Italian spirits, beer, wine, soft drinks, etc). Pool clean and big. Children's areas good - playground, pool, etc

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Could be better
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Swimming pool is too small, not enough umbrella & chair around swimming pool, Organisation of transfer with Beltour is dissapointment, not content with Beltour especially with the lady staff I can share her name but don’t want to write publicly, I think hotel staff should be responsible for transfer, organisation etc Outsource is a bad choice shuttle service is not so good could be better, drivers need to learn customer satisfaction At the reception Annika and another gentleman who speaks English (unfortunately I don’t know his name) were very professional staff, hotel needs more professional staff like them with English language skills

    Normal, decent hotel, acceptable according to its price

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    Great stay at a lovely hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The food was just ok and became a bit repetitive

    The hotel was very clean, great staff and lovely pool.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Loud music/singing right under our room until quite late almost midnight. Swimming pool too deep for someone 158cm tall

    Lovely people, food and place. Very easy going and welcoming

    Stayed in July 2023

  • Reviewed: 30 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The mandatory payment of the 5 euro per person for the club is a rip off. You should only pay it if you are going to use it.

    Stayed in May 2023

  • Reviewed: 5 September 2022

    8.0
    One of the best hotels
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The drinks by the pool are really expensive.

    Stayed in September 2022

  • Reviewed: 13 August 2022

    7.0
    Great holiday at a pleasant hotel.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The breakfast was disappointing as selection was all cakes & fruit. A decent English breakfast would have been nice.

    Hotel was very clean although a bit dated. Swimming pool was main attraction with llenty of beds. Most of the staff were friendly & happy to speak with you. The shuttle bus to the beach was a great plus as dropped & picked you up outside the beach entrance.

    Stayed in August 2022

  • Reviewed: 28 July 2022

    9.0
    It was an excellent break for the whole family.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony
    • Stayed 2 nights

    More deckchairs available near the large pool would have helped. And availability to buy food during the whole day.

    Breakfast was very abundant, including English breakfast too. Two pools available, one as a splash pool for kids and another larger one. The room was very spacious, ac switched on and very clean.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    9.0
    Beautiful memorable stay in Sicily
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    My only criticisms were the resort card fee. I was aware of it before we arrived however I can imagine it is quite annoying for people who arrive and don’t expect it. I feel like this could just be added into the hotel cost rather than annoy people with charges. One other minor thing is that the cocktails could be much much better at the bar. I found they were too strong to drink/ just not very nice. Frozen daiquiris would have topped off the holiday!

    We had such a lovely week at Hotel Ceasar Palace. We were very pleasantly surprised when we arrived as I had read mixed reviews. The pool area is beautiful and so clean. I am really fussy when it comes to pools but the temperature and cleanliness was honestly perfect so a big well done to the staff for the upkeep. During the day they had activities. We enjoyed the exercise class in the pool, it was a good mood lifter and a good little playlist. The slushies at the pool were great in the heat, and very reasonably priced. Rooms are spacious and clean. We had a lovely balcony too. We found there were a lot of wasps attached to the greenery but they never actually came into our rooms or even on the balcony area so they weren’t a problem. Betty at the kids club was just absolutely brilliant. She is so patient and welcoming. Our little girl loved her! There was a young blonde lady who hosted the exercise groups at the pool and I can honestly say she was the happiest, most motivated staff member I’ve ever seen. Finishing late but ready to go again the following day with a smile on her face. All the staff looked happy to be there and were so helpful. Location wise it is good. There’s a free shuttle but also there’s a bus (more like a coach though) that runs to Taormina right outside the hotel.

    Stayed in June 2022

  • Reviewed: 25 July 2022

    9.0
    First experience in Sicily was excellent, thanks to all involved in the trip.
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 5 nights

    We thought that English being a world wide language more of the staff in hotel could have the language.

    Breakfast was superb as was dinner each evening. the pool area was very spacious and clean as was the pool. The room first class excellent location overlooking pool area.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    7.0
    Spacious hotel with the view on the flowing lava
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 5 nights

    The hotel desperately needs renovating - it seems like it wasn't done for 30 years... it has a big potential and it could be a very nice place. The breakfasts were ok, always something hot what isn't typical in Italy, fruit etc, but always the same menu.

    The view from the terrace on the flowing lava was great! :) To the city center and to the beach there was a shuttle bus that was available several times a day - it was helping because the beach is quite far. Very spacious area with lots of plants. Very clean.

    Stayed in June 2022

  • Reviewed: 9 July 2022

    8.0
    Family Vacation
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    They lacked sunbeds and the interior needs refurbishment.

    The grass that covers the whole building is very nice and makes it special. The b’fast was amazing and the terrace was very nice. The pool was huge and nice. They had a shuttle bus service to the beach.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    8.0
    Family Vacation
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    property needs refurbishment

    I was traveling with my parents and my mother in law and they gave us the rooms with connecting terrace it was amazing. The b’fast was very good not always you find Italians serving English b’fast.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    8.0
    Family vacation to Sicily
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel needs some refurbishment but overall it’s very nice

    The surrounding was very nice and the b’fast was amazing. The pool is massive and they had another shallow pool for the kids. the terrace was very nice too

    Stayed in July 2022

  • Reviewed: 12 June 2022

    8.0
    fabulous hotel centrally located for all local trips.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    set slightly back from the beach but does have a private shuttle service

    clean, friendly staff, fabulous pool great outdoor bar, cashless system. varied buffet style breakfast.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    8.0
    We spent a pleasant stay
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 4 nights

    Breakfast and pool the best

    Stayed in June 2022

Showing 1 – 25

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