Reviews of Hotel Caesius Thermae & Spa Resort 4 stars
Via Peschiera, 3, 37011 Bardolino, Italy
#17 of 55 hotels in Bardolino
Guests' ChoiceReview score
Based on 147 hotel reviews
8.7Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
8.8
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Facilities
8.9
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Staff
9.0
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Value for money
7.9
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Free WiFi
7.5
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Reviewed: 3 August 2022
Driscoll
United Kingdom14 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 8 nights
- • Submitted via mobile
quality of bedrooms
pool and spa facilities
Stayed in August 2022
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Reviewed: 29 July 2022
Francesco
United States8 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
The fake pictures (stretched pictures), terrible value, pool smelled bad.
The bed.
Stayed in July 2022
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Reviewed: 28 July 2022
Virginie
Germany24 reviews3 helpful votes7.0“good hotel for a few days”- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted via mobile
the air conditioning was loud and since it was 37 degrees outside and not much less at night, we had to keep it on at night. difficult to sleep with the noise… the hotel does not have the latest standards of modernity but it’s fine.
the room was good, clean, quiet and big. big pool. the breakfast was great.
Stayed in July 2022
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Reviewed: 28 July 2022
Larry
United States1 review6.0“Nice hotel but not recommended at those prices”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 3 nights
- Guests smoke around the pool, gardens, the outside restaurant. If you are sensitive to smoke this can be an issue. - Staff doesn't speak much English or German. Considering the touristy prices this was very shocking. - Housekeeping doesn't provide fresh towels, even if you leave some on the floor. - Reception works very slow. If you need to catch a flight and are checking out at "peak time" you should allow plenty of time. - The cost of bottled water / lack of water fountains (other than the one by the closed pool) is an insult. - The internet is slow and not secure. - The AC system is somewhat outdated. You will need to talk to reception to make some change in the central controls and even then the rooms don't really cool down much / quickly. - The thermal bath are is nice but 1) there isn't any information about the mineral composition. I am not sure whether this means that you are basically in a hot-tub with added salt rather than a real / natural thermal bath 2) the railings to one of the baths are extremely shaky and an older gentleman almost fell over 3) there is no staff in the thermal bath / sauna area - Dinner and lunch was mediocre at best (both in terms of food quality and service) and definitely not worth the a la carte prices. All in all the hotel is nice and we had a fun few days, however considering the prices paid for the hotel as well as the spa treatments I wouldn't recommend this location to my friends and family in light of the experience as described above.
- Nice pools, with all sorts of water jets / bubbles etc. - Clean rooms and facilities - Large room with a comfortable bed and large bathroom - Solid and tasty breakfast - Good location
Stayed in July 2022
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Reviewed: 18 April 2022
Susana
United Kingdom11 reviews7.0“In summary, this is a really fantastic hotel with one main downfall - the front desk.”- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 4 nights
- • Submitted via mobile
The negatives - our main complaint is with regards to the front desk. It was only really one girl on reception (Irene, brown curly hair and blue eyes), but that girl created a lot of frustration. 1. We booked a transfer in advance with the hotel from airport to hotel. We were told the taxi driver would be waiting for us in the airport with our name on a sign. When we arrived there was no one with a sign with our name on it, despite our flight coming in half an hour late. We sat there for 30 mins to see if the driver was just late. We then called the hotel to ask what was going on. It turns out the hotel had given the taxi driver the wrong surname to put on the sign and we had been standing next to our driver for the last 30-40 mins without realizing. The taxi driver then got a call from the hotel saying we were his passengers and then we set off. 2. We called the front desk on the second night to ask for an iron. We were told we were not allowed an iron and that we had to use the laundry service if we wanted our clothes ironed, which we would have to pay for. 3. Our room was quite hot. It was 24 degrees on two of the days we were there at Easter. We called the desk to ask how the air conditioning works as it wouldn’t go lower than 18 degrees (it did not feel like 18 degrees) on the control panel in the room. We were told that’s as low as it goes, but that they can turn it off completely from the front desk if that might help to make it cooler. It didn’t seem to turn off despite asking to turn it off. After another hot night, we called again and spoke to a different person who actually told us, because April counts as a ‘winter’ month, the air conditioning doesn’t work and that the air conditioning in the room is actually only blowing out hot air even on 18 degrees. 4. When we initially arrived at the hotel, we asked to book another taxi from the hotel to the airport at the end of our stay. We confirmed the time for 10:30am on Monday 18th.
The positives - spa facilities are fantastic, the rooms are spacious and modern with lots of storage, the breakfast is possibly the best out of any hotel we have stayed in, the live music in the bar on weekends is very good, and the staff are very friendly.
Stayed in April 2022
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Reviewed: 26 August 2021
Veronika
Austria1 review6.0“It is a nice hotel but small details are missing!”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room with Terrace - Annex
- • Stayed 2 nights
- • Submitted via mobile
Not enough important information given at check in. No shuttle between 5 and 8.30 pm...more shuttle buses should be provided! Check out should be more flexible. Restaurant really expensive for what you get!
Facilities...pool area Rooms Breakfast
Stayed in August 2021
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Reviewed: 21 August 2022
Anonymous
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 6 nights
- • Submitted via mobile
Beautiful location, excellent facilities.
Stayed in August 2022
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Reviewed: 8 July 2022
Anonymous
United Kingdom9 reviews8.0“dated rooms but nice facilities, 25 mins to bardolino, eat next door at lunico”- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 4 nights
- • Submitted via mobile
no room service menu on any apps, I asked a question on their online message service and didn’t get an answer, so having technological things are a bit of a pointless service. The arrival process was a little rocky as the receptionist’s English was basic but that’s understandable, it was more booking.com wording when booking that isn’t clear regarding payment / tourist tax break down. The rooms are a little dated in the annex and not really worth the amount we paid but the facilities of the hotel make up for this a bit. I would prefer a printed map with the services etc on as Wi-Fi wasn’t amazing to access. breakfast has a lot of choice, but for dinner go next door to the hotel maximillum restaurant lunico, great value and nice people amazing food.
the spa, swimming pools and facilities are excellent, the beds in the room are massive and the cleaners are great.
Stayed in July 2022
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Reviewed: 5 August 2022
Anonymous
Saudi Arabia5 reviews5.0“if you are not from Europe be ready for racial attitude and behavior sometimes”- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 3 nights
- • Submitted via mobile
some employees especially in the reception desk were very rude.
location and outdoor swimming pool are amazing
Stayed in August 2022
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Reviewed: 26 May 2024
Mandy
United Kingdom21 reviews10Exceptional- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 7 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 17 May 2024
Claire
Ireland10 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 29 April 2024
Idan
Israel14 reviews9.0Superb- • Business trip
- • Solo traveller
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 24 April 2024
Krisztina
Malta12 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 16 April 2024
Akram
United Kingdom9 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 28 January 2024
Enrico
Switzerland13 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 24 September 2023
Caueh
Switzerland14 reviews1 helpful vote9.0Superb- • Business trip
- • People with friends
- • Standard Double or Twin Room with Terrace - Annex
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 22 August 2023
Mark
United Kingdom8 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
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Reviewed: 2 August 2023
Asad
United Kingdom4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Suite - Annex
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 31 July 2023
Ashraf
Saudi Arabia9 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 22 July 2023
Dana
Bahrain4 reviews8.0Very good- • Leisure trip
- • Group
- • Comfort Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
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Reviewed: 18 July 2023
Nicholas
Spain25 reviews9.0Superb- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 5 July 2023
Antonella
Canada2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 3 nights
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 2 July 2023
Daniel
United Kingdom14 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
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Reviewed: 20 June 2023
Lidija
Serbia34 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room with Balcony - Annex
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
-
Reviewed: 16 June 2023
Julie
United Kingdom17 reviews8.0Very good- • Leisure trip
- • Couple
- • Comfort Double or Twin Room with Balcony and Lake View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2023
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