Breakfast wasn’t very nutritious.

Stayed in May 2024

The hotel rooms need renovation.

The breakfast is good and the staff is great and very kind.

Stayed in April 2024

Breakfast could have been better.

Friendly staff. Nice view from bedroom balcony.

Stayed in May 2024

Breakfast was not really, coffee from machine was horrible

Just picked up on booking

Stayed in March 2024

Bed was VERY firm. Pillow was likewise unyielding.

Nice terrace out by the pool. Close to the park.

Stayed in October 2023

nothing

All good.

Stayed in August 2023

nothing

Staff were very helpful. Food was excellent with a good choice for evening meal and breakfast.

Stayed in May 2023

Horrible breakfast , bad quality industrial food , no bread.. Closed dark room. Unfriendly staff at bar and breakfast. Garden need to be improve.

Swimming pool, living room first floor, large confortable room with balcony

Stayed in June 2023

Swimming pool wasn’t in use., although some days it was raining. Other days it was hot. It’s a pity the hotel didn’t respond to the weather.

I was surprised how large the bedroom was. Although a little dated it was adequate. Bathroom fittings let the score down. The bathroom requires refurbishment.

Stayed in May 2023

Not cleaning ashtrays around pool. Full of cigarettes butts. Can't use pool after 19:00h.

Quiet place. Breakfast is good. The staff is very kind. Balcony of the room is also nice.

Stayed in September 2022

The hotel is really nice and centrally located. The receptionist was very kind and helpful; the rooms perfect, also with a balcony. We were there with our two small kids and everything was easy. While they were playing in the swimming pool outside, we could relax in the warm jacuzzi just facing the pool. There were plenty of options at the breakfast buffet, including fresh fruit, and soya milk.

Stayed in August 2022

no complaints

vintage imperial vibe to it, the property and its furniture looks like it used to be a luxurious hotel in the past, and is still well maintained. good value for money

Stayed in January 2022

Three days in my room the tap was leaking, I contacted the reception, but to no avail. By a lucky coincidence, I saw the maitenance man and asked him to fix the problems . In addition, I ordered half board and the menu did not indicate that mineral water was not included, unfortunately the head waiter did not speak English at all and could not explain that an additional fee was charged ... The assortment of breakfast and dinner is very scarce, only excellent coffee pleases.

The location was fantastic , swimming pool very good added value to hotel, cleanlines was beatifull.The night porter was very helpful and suggested where to find free parking nearby. I am very grateful to him.

Stayed in September 2021

There were also couple of things we did not like: -very old, dirty and rundown carpets in the room and in the whole hotel -old furniture in the room, the beds were not very comfortable -very old and extremely slow elevator -very old and uninviting baths/whirlpools next to the swimming pool -no free parking -old and noisy AC

Decent hotel that was probably quite popular 20 or 30 years ago. Unfortunately since then there hasn't been much done and its best days are already over, there is a need for a complete renovation. Anyway the main benefits were: -friendly staff -quite spacious room -decent breakfast -nice swimming pool -wifi in the room

Stayed in July 2021

Just the breakfast was not to our palate ! But it’s the same in all hotels we stayed in . I appreciate that the tourism sector was down during our stay so the variety on offer was limited .. it catered mainly for Italian guests - understandable .. if that’s the majority of your guests - but I would love to understand how can people eat all them sweet croissants and jams and biscuits and cakes - in the morning ..! Lool The tea and the coffee were excellent though, very hot and served promptly and professionally .. as I like it. If at any time you do attract international guests it’s important to offer more savoury foods such as eggs , tomatoes, more cheeses - maybe a cooked breakfast seeing as it’s a 3 star hotel .. Breakfast is very important to me - hence why i mention it - maybe others are not so bothered ..

The Staff were very friendly - maybe the friendliest I encountered in all Italy !! They spoke fluent English and nothing was too much trouble for them.. Actually I would say the Staff make this hotel enjoyable - we booked for one night and extended twice staying 4 or 5 nights I can’t remember exactly . The housekeeping staff were also amazing as were the breakfast staff .. Only downer - after diligently paying and putting the parking badge - we were late one day and found a ticket (58 Euro) fine .. it happens !! The area around the hotel whilst it was full of hotels and restaurant few were open and some looked permanently closed - due to Covid I guess .. nevertheless, it’s a really nice quaint town with amazingly friendly people .. there’s a great coffee bar in the Centre which serves the most delicious cream caramel - I forgot the name but it’s famous and has been there years. Lots of designer shops and a town square - it felt like I was back in the 1920’s with the vernicular and funfair and classic hotels. Really lovely ! I would visit again and I recommend this hotel .. I stayed with my daughter and pet pooch Mr Percy Hilmi .. who also enjoyed his stay being fussed over by the pet loving staff.. Thanks to everyone who made our stay memorable ..

Stayed in June 2021

Everything was perfect 😊

Very close to centre and train station 😊

Stayed in May 2024

in the evening when we arrived, the receptionist was unfriendly and rude, the bed was broken, the husband and the yogi fell inside

Stayed in September 2023

nothing

everything was fantastic!! I’m happy to be this place! big clean room and what important for me it’s bed ,and here it’s big one bed ! so welcome to this place! it’s very closed to the center of Montecatini-Terme

Stayed in June 2023

other rooms "standard" on lower level: we could only see partly are extemely worn: water damaged floor, some rooms with carpet etc., breakfast is "Italian fare" with low quality juice, coffee from vending machine, limited choice, only cold stuff ..... Reception lady in the morning was extremly arrogant, no scontrino for "imposta di sogiorno" - she just took the cash money ?? Call Guardia di Financia?

very low rate, pool and hot tub included (no extra charge), AC (partly working), nice lobby and outside well renovated hotel, room on 4th floor ("deluxe") was nice with wooden floor and roof top terrace! Free parking 5mins walk public parking

Stayed in August 2022

Very poor and monotonous breakfasts - ham, cheese and salami + bread, sometimes tomatoes (because sometimes they were missing) and that's all when it comes to a savory breakfast. Sweet: cakes, croissants and jams - every day. Nice service, but mostly Italian-speaking.

hotel clean and tidy, quite old, but that didn't bother at all. located close to the park. Rooms cleaned daily. Guests can use the sun loungers and the swimming pool.

Stayed in August 2022

First room too dated with bunkbeds for 3 adults no kids

Changed room when we asked for nicer one

Stayed in August 2022

No

Good breakfast, pool

Stayed in August 2022

clean and big room. breakfast with lot of options. nice staff.

Stayed in April 2022

This is a big hotel with comfortable and various spaces in the lobby to sit. The room was on the fourth floor with a balcony with a beautiful view which was very nice to sit on (even in January). Ok breakfast included.

Stayed in January 2022