56041 Montecastelli Pisano, Italy
#11 of 10 hotels in Montecastelli Pisano
Guests' ChoiceBased on 2 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.8
Staff
9.4
Value for money
8.1
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Reviewed: 15 August 2022
Kamil
SwedenSeriously, there was nothing I didn't like about the location or the accommodation. Nothing to complain about.
The owner was waiting for us upon arrival with the keys and all the information you wanted and needed. There was absolutely no problem at all, it all went super smoothly. The owner lives in the neighborhood, so if any problems would arise, it would be sorted by immediately. She is also very helpful and full of information not found in the tourist handbook. Very service minded and always a text away if needed.
Stayed in August 2022
Reviewed: 11 January 2022
Jasmin
AustriaThe heating didn't work so two hours before we arrived, we got the notice that we have to move to another apartment. The other apartment was very dark and uncomfy. We had lots of discussions and on the next day we could move into the actual apartment. The heating wasn't hot until two more days. It was very hard to regulate. Everytime we turned on the oven, the electrcity shut down (not the one in the apartment, but the one where you had to go outside to a bigger electicity switch and turn it on over there). We had to turn off everything else in the apartment in order to use the oven. Also when you open the oven door you have to hold it back, otherwise it falls outside of the shelf - not safe at all! There should be a picture of the shower online. It's disgusting. Everytime you use the water, it makes a very loud and annoying sound in the apartment. Equipment is solala - no whasing machine, no dish washer, no mixer, no nice things like a bottle of wine or other things you would expect for this price. If you stay longer, which we did, its not very nice! Belvilla AG which rents this apartment has the worst costumer service, NEVER book with them! There was an extra charge of heating, you get informed AFTER your stay, which is crazy! The apartment is already very expensive and absolutely not worth it!
The owner is very nice. And the town is also quite nice. But there is no supermarket and only one restaurant. The owner told us to reserve a menu there. But its really not a nice authentic restaurant. Maybe for ppl who are not used to good authentic italian food! The apartment looks nice though. Bed is comfy. Couch is super uncomfy! Nice drawings!
Stayed in January 2022
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