Reviews of Casa della Capra
25 Via Pallanza, 28802 Mergozzo, Italy
#4 of 5 B&Bs and Inns in Mergozzo
Guests' ChoiceReview score
Based on 23 hotel reviews
9.2Score breakdown
-
Cleanliness
9.6
-
Comfort
9.4
-
Location
9.5
-
Facilities
9.2
-
Staff
9.6
-
Value for money
8.6
-
Free WiFi
9.3
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
-
Reviewed: 9 May 2024
Jūratė
Lithuania5 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
Lovely cosy family hotel. The food was fantastic, and the hosts are attentive to every guest. Good location. We felt at home and we hope to return.
Stayed in April 2024
-
Reviewed: 19 April 2024
Peter
Switzerland5 reviews10“Go there and enjoy!”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room with Lake View
- • Stayed 3 nights
- • Submitted via mobile
The location and the view of the property is very nice. It’s small and very quite with lovely staff and a nice dog.
Stayed in April 2024
-
Reviewed: 11 October 2023
Geraint
United Kingdom3 reviews10“This place is a hidden gem”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The hotel was incredible. The location was beautiful, and the staff were amazing. Couldn’t recommend it more.
Stayed in October 2023
-
Reviewed: 4 September 2023
Jo
United Kingdom35 reviews8 helpful votes8.0“Great lakeside location”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Parking was a problem during restaurant opening hours. It would be great to have reserved parking for hotel guests, or if that’s not feasible, maybe mention parking isn’t guaranteed. We returned from an evening out and it was impossible to drive into the property due to the volume of parked cars. (We’d actually passed on other hotels due to lack of parking facilities.)
Good location, opposite the lake. Excellent welcome on arrival. Rooms were clean and modern, loved the shower! Guests should definitely try the restaurant, the food was first class.
Stayed in September 2023
-
Reviewed: 28 May 2023
Nigel
United Kingdom14 reviews10“Simply a wonderful friendly place to stay!!”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
We loved the location, property, owners and their staff. The decor and interior design were lovely and given the hosts interests in cycling, outdoor pursuits, cuisine and art meant for a lovely atmosphere. This is a great base for a cycling holiday.
Stayed in May 2023
-
Reviewed: 11 April 2023
Maria
Switzerland10 reviews10“super experience! you can’t miss this place”- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
location is perfect. super nice staff and really amazing food. the owners are often around to welcome you and make sure everything is ok with your stay!
Stayed in April 2023
-
Reviewed: 13 December 2022
Cristiane
Brazil9 reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Lake View
- • Stayed 3 nights
spectacular location, with a charming architecture and view for the lake, amazing breakfast, and differenciated restaurant. focus on sprts tourism, for bike or hike, with great montain hikes
Stayed in October 2022
-
Reviewed: 18 June 2022
Eija
Finland50 reviews2 helpful votes9.0“Charming setting and modern property, comfortable beds. Special thanks to the hostess who made excellent breakfast suita”- • Leisure trip
- • Couple
- • Double or Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
Would be nice if the restaurant had more wide variety of food, e.g. vegan, vegetarian, fish, and chicken in addition to red meat.
Really nice property, lovely garden and open restaurant/breakfast room. Very friendly staff
Stayed in June 2022
-
Reviewed: 14 May 2022
Hugh
United Kingdom23 reviews4 helpful votes10“A gem”- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 4 nights
- • Submitted via mobile
We'd originally booked the 1st floor room with its own terrace but relocated to a 2nd floor room because we were a bit worried about the potential for restaurant noise to travel via the atrium in the lounge next door - a problem which will shortly be eliminated via the installation of sound-deadening glass between the two floors.
We loved our stay here. The location of this delightful restaurant with rooms is wonderful, overlooking the small but perfectly formed Lago di Mergozzo with a chestnut forest-clad mountain backdrop - especially beautiful in the still of a spring morning with a slight mist rising off the mirror-like lake (we also spent three nights on Lago di Maggiore but frankly I thought Mergozzo was prettier). Without exception the owners and all the staff are very friendly, always helpful, considerate, and thoughtful. They're lovely people individually but also work really well as a team. The cooking in the restaurant is often outstandingly good, inventive but not showy and with great respect for the quality of ingredients. Mergozzo itself is a pretty, historically interesting, and perfectly maintained lake-side village with some good restaurants. There are good walks in the mountains and above the lake opposite the hotel. In better weather than we had (in the first week of May) sitting in the hotel gardens and eating on the terrace would be lovely.
Stayed in May 2022
-
Reviewed: 31 October 2021
Tal
Israel12 reviews2 helpful votes9.0“great place with great value for money.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Lake View
- • Stayed 3 nights
- • Submitted via mobile
the restaurant is great but with very limited variety and nearly no options for vegan food.
Stayed in October 2021
-
Reviewed: 17 August 2021
Tony
Belgium13 reviews10“Superstay”- • Leisure trip
- • Couple
- • Double or Twin Room with Lake View
- • Stayed 2 nights
Wonderful place - attention to details - perfect welcome by Carola. Superb restaurant (meat focused )- we would have loved a few fish alternatives)
Stayed in August 2021
-
Reviewed: 13 August 2021
Mario
Germany8 reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room with Lake View
- • Stayed 5 nights
- • Submitted via mobile
It was just lovely!
The location and the hotel are just wonderful. Beautiful setting with the view of Lake Mergozzo. Breakfast and dinner very recommendable! Everybody has been very nice and made out five days in Mergozzo a fantastic and relaxing vacation time!
Stayed in August 2021
-
Reviewed: 6 August 2021
Paula
Spain5 reviews1 helpful vote10“Amazing!”- • Leisure trip
- • Couple
- • Double or Twin Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Amazing location, excellent service and staff, and is a MUST to have dinner there
Stayed in August 2021
-
Reviewed: 1 August 2021
Jan
Germany23 reviews2 helpful votes10Exceptional- • Leisure trip
- • People with friends
- • Superior Double or Twin Room with Lake View
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Just perfect
Stayed in July 2021
-
Reviewed: 1 July 2021
John
Spain18 reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room - Disability Access
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Location superb. All the staff were attentive, efficient, courteous and really made us feel welcome. Nothing was too much trouble.
Stayed in June 2021
-
Reviewed: 29 June 2023
Andyh
United Kingdom33 reviews1 helpful vote6.0“Good location, but expected more for the price.”- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
The food is delicious but the menu a bit small and limited if staying for multiple nights, given some of the main course options were unavailable. Didn’t expect the road to be so busy between the hotel and the lake, that wasn’t obvious from the images online and we also didn’t realise that the busy campsite is just over the road meaning that the lakeshore is very busy with tourists staying at the campsite and using the lakeshore immediately in front of the hotel. We would have expected a bit more service for the room rate paid, including water in the room in summer. It’s clear that a lot of time has gone into making this a great venue for cycling holidays and the set up is geared to that, which isn’t what we expected so perhaps need to make this clearer on booking.com? It felt like we were intruding on someone’s private home at times, so perhaps owners may need to think about clearer boundaries between personal and business space at this property.
Nice small hotel, with a nice outlook over the lake. very friendly welcome when we arrived. It’s a good hotel, just not for us really.
Stayed in June 2023
-
Reviewed: 9 October 2023
Michèle
Switzerland23 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
-
Reviewed: 14 September 2023
Lars
South Africa20 reviews1 helpful vote9.0Superb- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in September 2023
-
Reviewed: 21 July 2023
Ben
United Kingdom6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Lake View
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 21 November 2022
Boris
Switzerland7 reviews3 helpful votes10“Little hidden gem. We enjoyed everything”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
-
Reviewed: 13 September 2022
Jelle
Netherlands20 reviews9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room with Lake View
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2022
-
Reviewed: 24 August 2022
Jose
United States5 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room with Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2022
Showing 1 – 23
