Via Della Scala 18 black, Santa Maria Novella, 50123 Florence, Italy
#111 of 380 hotels in Florence
Guests' ChoiceBased on 281 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.8
Staff
9.5
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 5 June 2024
Vicky
Hong KongNo restaurant facility
Breakfast was good, location was excellent.
Stayed in May 2024
Reviewed: 4 June 2024
Paul
United StatesNothing
Great ambiance and perfect service
Stayed in June 2024
Reviewed: 2 June 2024
Jane
United KingdomDelightful quirky, elegant, old hotel near the centre of Florence. Easy 10/15 min walk to the main sights. Our room was very comfortable and decorated to a high standard. There is no restaurant or bar in the hotel, but a beautiful breakfast was delivered to our room each morning. We also had a private outside terrace with comfy seating. The two concierges, Antonio and Elena, were very welcoming and helpful. We would definitely recommend it.
Stayed in May 2024
Reviewed: 25 May 2024
Gerhard
Germany-
Exceptional historical suite with beautiful terrazzo floors and artwork furniture. Friendly and attentive staff. Excellent choices for private breakfast. Location excellent at historic center and close to train station.-
Stayed in May 2024
Reviewed: 25 May 2024
Leanna
United StatesWe absolutely loved staying at Casa Howard. The rooms were darling and having our wonderful breakfast on the terrace each morning was an absolute treat. The location was right in the middle of the city near everything that we wanted to see and we were easily able to walk to everything. It also helps that it was a 5 minute walk from the train station, and a bonus - directly neighbors with the historic Officina Profumo-Farmaceutica di Santa Maria Novella. If we ever find ourselves in Florence we'd love to stay here again.
Stayed in May 2024
Reviewed: 13 May 2024
Talia
United StatesWe had a little trouble turning on the air con, but the staff helped us and it worked well.
The property was a lovely guest house, with beautiful decor and history. The small retro elevator was charming, and luckily I didn’t have too much luggage. Our room was upgraded to a terrace room which was amazing (likely since we only stayed one day in the middle of the week). The breakfast was delivered to our room and it was delicious. The bed was very firm, but I didn’t mind.
Stayed in May 2024
Reviewed: 11 May 2024
Ana
United StatesN/A
It was in a great area, close walking distance to the train station, restaurants, and local attractions. Major plus: it has a lift/elevator for getting luggage upstairs.
Stayed in May 2024
Reviewed: 3 May 2024
Reena
United KingdomBeautiful hotel, wonderful staff and superb location
Stayed in April 2024
Reviewed: 19 April 2024
Jcrp20
United KingdomHad to eat breakfast in room..no dining room. Very restricted choice. An awful lot of flourish , but lacking in substance in certain areas. No bathrobes no slippers....coffee machine didn't work properly...reported it but still didn't work. Not really value for money felt a little caged. Somewhat disappointing.
Location was brilliant. Very friendly and knowledgable staff. Felt very secure.
Stayed in April 2024
Reviewed: 22 March 2024
Meredith
United StatesIf you want an authentic adventure in Florence, this is the place. The rooms are gorgeous and each one is special. The breakfast was amazing and we enjoyed our stay. Very romantic room with an outside Terrace, hence the name of the room "Terrace". Great location to the train station. We were able to walk to and from even with luggage, so didn't have to use a taxi.
Stayed in March 2024
Reviewed: 3 March 2024
Stefano
United StatesNothing
Stylish
Stayed in March 2024
Reviewed: 29 February 2024
Sari
ItalySome problems with heating in one bedroom
Helpfulness of staff, breakfast in the room, location walking distance to most places. Very homey atmosphere.
Stayed in February 2024
Reviewed: 7 February 2024
Patrick
United Arab EmiratesGreat location. Elegantly furnished, large room with large double bed. Excellent breakfast delivered to the room. Very friendly and helpful staff. Lift access.
Stayed in February 2024
Reviewed: 1 January 2024
Lily
United StatesFirst thing you read entering Casa Howard is their sign "we are not a hotel". And they are correct - they are so much more! The design is breathtakingly beautiful, the service is friendly and extremely knowledgable. In-room breakfast is an absolute delight. Really unique and special place that makes a visit to Florence so much more enjoyable.
Stayed in January 2024
Reviewed: 1 January 2024
Huaiyu
United StatesThe location is excellent. It is five minutes walk from the train station and within 15 minutes walk for all attractions. We never have to ride a taxi or Uber in our stay. People are super friendly. They helped us to reserve a wonderful Christmas dinner before we arrived. And their breakfast was delicious. We arrived on Christmas Day and we were concerned that nobody would help us because of the holiday. But they were working as normal and we had a wonderful stay. Highly recommended this place for family vacation.
Stayed in December 2023
Reviewed: 24 December 2023
Diana
LuxembourgVery cozy room but all the rooms and lobby very spread out, so not lots of open space to relax outside the room. The breakfast was delightful!
Stayed in November 2023
Reviewed: 5 November 2023
Karen
United StatesRoom could definitely have been larger.
The concierges were very friendly and helpful. The location was excellent for all the major sites. We enjoyed the room service breakfast and the drinks on the terrace!
Stayed in October 2023
Reviewed: 3 November 2023
Jane
AustraliaWe loved the decor, elegant and extremely comfortable. Location, close to all the sites in Florence. The staff at Casa Howard were also a delight, very helpful and polite.
Stayed in October 2023
Reviewed: 30 October 2023
Nina
United KingdomOriginal unique
Stayed in September 2023
Reviewed: 28 October 2023
Pauline
United StatesThe breakfast was very nice, great quality and attentive to detail. The whole place felt very unique, very aesthetic, in a very convenient location, very close to the station and the main sites. We will definitely come back to Casa Howard and warmly recommend it!
Stayed in October 2023
Reviewed: 25 October 2023
Katherine
United StatesNo shower option and spiral staircase. Hard to take luggage up and down.
Location and decor
Stayed in September 2023
Reviewed: 24 October 2023
Traci
United StatesSmall for the price compared to other Italian stays this trip.
Location & proximity to train station.
Stayed in October 2023
Reviewed: 24 October 2023
Jason
United StatesNothing bad to say!…
We loved the decor and the breakfast…Wonderful location to train station , shopping , restaurants and everything Florence has to offer
Stayed in October 2023
Reviewed: 23 October 2023
Timothy
United StatesHistorical, extremely comfortable and close to everything. The staff did an exceptional job making you feel like it was your home.
Stayed in October 2023
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