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Reviews of Casanova di Neri Relais

Località Poderuccio, via Traversa dei Monti, 53024 Montalcino, Italy

#17 of 75 Holiday rentals in Montalcino

Guests' Choice

Review score

Based on 59 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 19 October 2023

    8.0
    Exquisite rooms, great location and amazing food
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Na

    The location, the room and the breakfast.

    Stayed in July 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything about Casanova was astounding. The views were picturesque, the grounds were immaculate and the pool was phenomenal. Our suite was idyllic, clean and exactly what we envisioned for a romantic, relaxing Italian getaway.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    Excellent - food and wine were great
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Food v good. Service good too

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Recommend to our foodie / wine friends. Amazing rooms - waiters/wattresses/staff - LOVED!!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    Our stay was too short. ha!

    Bella! What an amazing stay. Exceeding all expectations - room, view, culinary, and WINE! Like dropping into a dream! Staff: helpful, happy. The owner greeted us as family! We will be back. Easy drives to Pienza, Montepulciano, Montulcino. We LOVED it all!

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Beautiful relaxing upscale stay!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The complimentary wine tasting was a let down. We weren’t informed this was even available to us so in our last night, we rushed back to the hotel so we could do the tasting. It turned out to be pretty lacklustre and lasted only 5 min. It would have been nice for this to have been a more luxurious experience considering the cost of the hotel overall.

    Incredibly beautiful property! Staff was also super friendly and helpful. There are plenty of small villages nearby so as long as you have a car, you can easily visit them all. It was a great staying point for the trip while being able to travel around the area.

    Stayed in September 2023

  • Reviewed: 17 May 2023

    10
    Loved our 4 nights here. Beautiful room with incredible views. Staff couldn’t be more helpful. Loved
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was fabulous with a large variety

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    Beautiful winery boutique hotel with friendly staff.
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    couldn’t get food service after dinner.

    Felt like a welcoming and luxurious home. The grounds are well kept and beautiful. They served breakfast until 11 am so you could sleep in and enjoy your holiday.

    Stayed in April 2023

  • Reviewed: 6 May 2023

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Almost nothing

    Location Staff Food Room

    Stayed in April 2023

  • Reviewed: 13 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was perfect but it was disappointing that we couldn’t use the pool the day we checked out- we only came for one day and we’re kicked out of the pool by noon. The place was also empty so it’s not like there were too many people and they were fully booked- it was literally just us and another couple- who wanted us to stay lol. So that ruined our experience

    Stayed in September 2022

  • Reviewed: 9 October 2022

    10
    Amazing stay. Can’t wait to stay here again!
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    showers. Weak water pressure and water temperature never consistent. 30 seconds of hot water followed by 10 seconds of cold. Otherwise everything was perfect

    location. service (Claudia and Maria were wonderful). Breakfast was amazing every morning

    Stayed in October 2022

  • Reviewed: 25 September 2022

    9.2
    Beautiful Property and Staff.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The Suite Poderuccio was on 2 levels and stair case between bathroom area and bedroom was not ideal. It was not as comfortable as the Suite we had on a previous visit. We remember the bed from last visit as being very comfortable and large, but we could not say that for this one. It was small and not comfortable. To use the hot tub for an hour you have to pay 110 euros. This is ridiculous and explains why it was always empty.

    The staff are absolutely fabulous. Big Thank you to Paloma and Paola and Simona! The location is great. Close to Montalcino, but far enough out to have easy parking and expansive views and grounds. Breakfast was good. Inside breakfast room is lovely as is outside dining space. The comp wine tasting at their tasting room was most appreciated. The 12 pm check out is wonderful and made for a less stressful morning on the day we left. Pool area looks beautiful. Hope the next time we come weather will be such that we can enjoy it. We enjoyed being able to enjoy a salami board with a bottle of their wine on the terrace in the evenings. Their wines are great!!

    Stayed in September 2022

  • Reviewed: 24 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    beautiful property

    Stayed in September 2022

  • Reviewed: 14 September 2022

    9.0
    delightful wonderful staff
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    my only complaint was that the beds were extremely hard.

    beautiful convenient location

    Stayed in September 2022

  • Reviewed: 11 September 2022

    9.0
    Great location for a quiet wine tasting getaway or a great central point for your Tuscan experience
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights

    We had a travel issue and did not have a car. You will definitely want a car for this property and location.

    Location was close to Montalcino but still in the Tuscan countryside (think quiet). The staff were great, the food was nice (breakfast and dinners). The winery was wonderful.

    Stayed in June 2022

  • Reviewed: 8 September 2022

    10
    Absolutely everything! the stuff are amazing and care. the facilities are perfect and the location is legendary. couldn’
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely everything! the stuff are amazing and care. the facilities are perfect and the location is legendary. couldn’t ask a better place for our vacation 🙏

    Stayed in September 2022

  • Reviewed: 30 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    A bit overpriced we thought, as little is included. The pool is only opened until 7PM which is very early when you spend the day outside and want to take some time to relax. Same for the wellness area, for which you have to pay extra…

    Friendly staff, nice location with view over Montalcino town, comfortable room, very good breakfast

    Stayed in August 2022

  • Reviewed: 30 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 4 nights

    The property is beautiful and nicely decorated. It has the charming of a Tuscan village and amazing views. The infinity pool facing Montalcino fortress is a plus! If you are lucky enough you can even spot some deers in front of the forest near the hotel. It is located in a quiet area just a few minutes driving from Montalcino city centre. Breakfast options are nice and diverse. Staff is friendly, gentle and makes you feel very welcome. Paula was always with a smile on her face bringing us breakfast delights. And, to complement, Casanova di Neri was one of the precursors of the Brunello di Montalcino and produces one the most elegant Brunellos. They offer tastings to the hotel guests!

    Stayed in August 2022

  • Reviewed: 11 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    As with most properties in Tuscany, it’s advantageous to have a vehicle in order to travel around. This property doesn’t have a fully equipped kitchen serving all day which wasn’t an issue for us as we had a car, but something to keep in mind if you don’t.

    The room & facilities were beautiful. Staff were very helpful.

    Stayed in July 2022

  • Reviewed: 8 August 2022

    8.0
    Overall we liked it very much but education of some staff and dinner quality needs improvement
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Part of the reception staff was untrained and did appear a bit clueless. Not in line at all with a hotel in this category. Additionally we had dinner there the first evening and it was really lousy yet quite pricy with 70 Euro per person just for the food. The setting on the terrace is very nice but I would only go there to drink a glass of wine and have some cheese. I believe that the management really has to do something about this. Either decide to deliver good quality and invest accordingly of make it a Bed & Breakfast only and partner with some delivery service companies.

    Breakfast was nice but not exceptional. Customers are asked to pick on a list of items the evening before. Perhaps good to avoid waste but one loses a bit flexibility

    Stayed in July 2022

  • Reviewed: 23 July 2022

    8.0
    no frills wine tasting paradise hotel in heart of Montalcino
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 3 nights
    • Submitted via mobile

    lack of service at pool and with luggage uncomfortable dining chairs

    location, the chef was excellent, Paloma was adorale and the wine was excellent!

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Fantastic we’ll be back!
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Beautiful place to stay with views of montalcino! Was a fantastic place to recharge! Staff were very friendly!

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Absolutely dreamy
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    not a thing

    The location is spectacular. We had a wonderful welcome. We were treated to fabulous meals and number1 wines from the estate along with the best service ever from the delightful Ganty. Our room was big spotless and airy. The other guests were charming and the pool was refreshing. And to top it off a beautiful farewell from the owner and a fabulous tasting at the cellar. We feel very blessed to have found this place.

    Stayed in June 2022

  • Reviewed: 30 May 2022

    10
    Very nice place to stay on your holidays
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night

    We really liked the room, very spacious, the breakfast overseeing Montalccino was gorgeus, the pool area was amazing too and the staff was very nice

    Stayed in May 2022

  • Reviewed: 18 May 2022

    10
    will come again for sure
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    amazing location! rooms were beautiful!

    Stayed in May 2022

Showing 1 – 25

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