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Reviews of Relais & Spa Castello di Casiglio 4 stars

Via Cantù 21, 22036 Erba, Italy

#7 of 13 hotels in Erba

Guests' Choice

Review score

Based on 103 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 October 2023

    9.0
    Very nice castle in a beautiful park!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property including all facilities!

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Excellent stay. A real gem of a find!
    • Business trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    The hotel is lovely. It's outside of the main attraction areas but that was fine for us. The pool is brand new and wonderful. The staff were lovely and the food great. The rooms are quite small but for the money I think it was fine and its not really a place you stay in the room a lot. Good aircon!

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Well looked after castle hotel.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms hidden in a corner with no real window. The beds were comfortable,and the bathroom good,but the lack of windows was a large down point.

    The hotel and the surrounding gardens were well looked after.

    Stayed in October 2023

  • Reviewed: 8 August 2023

    9.0
    Comfortable, good quality
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    a bit noisy from the street nearby, Blindings were broken.

    Nice big room, comfortable mattress, new towels every day, stunning surroundings, stunning garden, friendly and helpful staff, EV charging, dogs accepted, I also liked the breakfast.

    Stayed in August 2023

  • Reviewed: 9 July 2023

    8.0
    Pool is closed for construction
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We were informed just a couple of days before our arrival that the pool was closed for reconstruction. When we arrived we noticed that they must have been working on the pool for some time so the original listing should have indicated this. We specifically were looking for accommodations with a pool. Once we were notified we were already in Italy and didn’t want to spend our vacation searching for an alternative.

    Beautiful hotel and very nice staff.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    there were two weddings and a major event while we were there, all on the same day and we couldn't walk around. the pool and spa weren't finished and won't be for many months.

    the location was what we were looking for, the property was lovely

    Stayed in June 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    supurb food, wonderful staff

    Stayed in June 2023

  • Reviewed: 8 May 2023

    8.0
    Charming building and excellent staff
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights

    Rooms warm, aircon not working effectively

    Breakfast staff excellent, offering pancakes or omelette on order Marvellous park garden with beautiful trees Bedrooms and beds very clean

    Stayed in May 2023

  • Reviewed: 6 January 2023

    9.0
    beautiful place
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    n/a

    i booked a 2 night stay for my parents and they loved it. The room was smaller than expected but still comfrotable. The room faced one of the beautiful gardens that surround the castle. Breakfast was also very good. Staff is accomodating and the location is huge but still cozy. I believe they caste will soon have a spa which i'd say it will be a great add on to fully enjoy the stay

    Stayed in January 2023

  • Reviewed: 4 December 2022

    8.0
    According to expectations and cost, excepted the breakfasts
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights

    Breakfast below expectations; limited choice of sweets

    Room, staff, location

    Stayed in September 2022

  • Reviewed: 26 November 2022

    8.0
    Beautifully restored historic property with excellent service, location and facilities.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    We arrived during the shoulder season. It was unseasonably warm and the air conditioning was not available (this was an effect of the gas and energy restrictions in Europe resulting from the Ukraine War and NOT within the hotel’s control). With the windows open at night, it was fine.

    The sensitive modernization to the historic nature of the property and the facilities were excellent. The location is superb for exploring the Lake Como area.

    Stayed in October 2022

  • Reviewed: 1 November 2022

    8.0
    Nice hotel but a bit expensive for what it is.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    - We found the room a tad expensive. - Inside the main building it wasn't always easy to find the way. We found the breakfast room by trial and error. - Mosquitoes....

    Comfortable bed. Functional bathroom. Beautiful surroundings. Lovely restaurant and a great swimming pool.

    Stayed in September 2022

  • Reviewed: 5 October 2022

    9.0
    It was full of delights.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish the room could have been a bit cooler the thermostate was not very effective.

    The staff was extraordinarily helpful and even helped us arrange better transportation when. moving on to our next destination. The dinner was delicious, the property beautiful, and the breakfast spread impressive.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    First, it was strange because they set up a table for about 20 people for a private dinner on our floor by our room door. We ended up going out for dinner and coming back late at 11pm and the people left at 11.30pm. however, it was loud and if we had decided to have an early night, it would have been impossible. I raised it with the hotel in the afternoon but it did not seem to alarm them and they did not understand how it could disturb us. There is nothing in the room to make yourself a coffee or tea. The door to our shower was not fixed (no leak, so not a deal-breaker). We got a king bed room and there is nothing other than a bed and a desk. Not even a small armchair. Breakfast was ok but nothing exceptional for the price of the room.

    The castle is really beautiful and worth a walk around. Our bed was comfortable and we had a good night of sleep.

    Stayed in October 2022

  • Reviewed: 21 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no photo of the rooms in the back Villa. If your choosing lowest price, you wont get the room from the photos they shows. The room was good and bathroom was nice but the expectations were a bit higher. We expected to get the room whats shown on photos. Yes the room we got was nice too but it was a bit of frustration that its not the same level as we expected. So after all i kinda feel a bit scammed. I prefer hotels would show exact room after you selected your stay etc

    Stayed in September 2022

  • Reviewed: 4 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Breakfast was disappointing given the excellent dinner.

    Dinner was outstanding as was our room. The gardens and pool are picturesque. Waiters at dinner were very good and engaging. Dining outdoors on a warm evening had a great atmosphere. Porters were very helpful.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    8.0
    I liked the place
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    the blinds where broken on one of the windows so I had too much light in my room.

    location, building, service

    Stayed in August 2022

  • Reviewed: 12 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast buffet not up to standard of a 4* hotel. Breakfast also held in a very “dark” (lacking illumination) area; the possibility to have breakfast outside would be nice.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    7.0
    nice location, not the best service in the restaurant particularly
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    the service wasn’t that great which was a shame as let down the stay really

    the castle is stunning and a lovely peaceful location

    Stayed in June 2022

  • Reviewed: 1 August 2022

    8.0
    very special hotel
    • Leisure trip
    • Couple
    • Suite with Sauna
    • Stayed 1 night

    When we were there, the pool area was occupied by 3 families with kids. The kids were just jumping into the water again and again the whole time, Very noisy which does not match the "wellness" feature of the hotel. So we left after half an hour.

    The atmasphere of the whole hotel The outdoor pool area a lot of space in the room and enough parking space also a lot of outdoor sitting possibilities The bed is in good quality. The hotel is in a very quiet area with partial lake view of the nearby lake

    Stayed in July 2022

  • Reviewed: 1 August 2022

    8.8
    Fabulous
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was pricey.

    Beautiful! Great pool area clean and karge enough with great lounge areas and awesome waiters at the bar. Food is amazing if a tad expensive, wine even better but I think all in all it was pretty much perfect price considering. Staff were lovely super attentive and fun. Immaculate place easy to find and perfectly located a short drive to Como or other areas. Lots of parking.

    Stayed in July 2022

  • Reviewed: 31 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room without Windows

    The castle

    Stayed in July 2022

  • Reviewed: 15 May 2022

    9.0
    Staying was nice and pleasant!
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is away from city and attractions so we had to ho by car!

    The room was nice as well the whole facility! The hotel restaurant was great all the food we have tried were delicious!

    Stayed in April 2022

  • Reviewed: 16 April 2022

    9.0
    This location was starting point for the Lake Como. BTW driving car around Como is mossion imposible - roads are very, v
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    everything was great!

    Stayed in April 2022

Showing 1 – 25

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