Via Le Plaie 8, 67020 Fagnano Alto, Italy
#1 of 2 hotels in Fagnano Alto
Guests' ChoiceBased on 7 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
9.6
Value for money
8.4
Free WiFi
8.5
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Showing 1 – 7
Reviewed: 11 August 2023
Diletta
AustraliaIt seemed they were short-staffed, which meant we had to work around their availability and not the other way around. All rooms were booked - so they might have needed more staff to accommodate everyone's needs. For example, the hotel policy says the spa is available from 9:30 to 19:00 every day for guest booking. However, we could not book it for 9:30am because the poor staff member who was busy with serving breakfast, doing reception work, and room organising could not also set the spa up for us until 11am (until she finished with serving breakfast). They let us use the spa after we checked out but these hours disrupted our plans for that morning and we had to rearrange things. On another note, while the rooms were very clean, spacious, pretty, and plenty of toiletries and things to use (even a beard shaving kit!!) we did not find the beds too comfortable.
Breakfast was great, plenty of choice. Everything was delicious and staff were nice and helpful. The place itself was beautiful and clealiness was exceptional. The spa was superb.
Stayed in August 2023
Reviewed: 7 July 2023
Richard
AustraliaThe location was superb with views from the property over the valley to the Grand Sasso. We were lucky that we were the only guests in the property on our second night, so we had the house all to ourselves. Our sons really enjoyed the spa which has very well equipped for a small country property. Nothing was too much trouble for the staff. We dined in on one of the two nights and Gianni looked after us superbly. Encourage travellers to visit this quiet and under appreciated part of Italy and stay here.
Stayed in July 2023
Reviewed: 22 August 2022
Stefanie
Francethey could promote the territory and trips / visits much much more
Scenery, small pool, breakfast with the other guests
Stayed in August 2022
Reviewed: 1 August 2021
Cristina
United StatesStunning views, lovely hosts
Stayed in July 2021
Reviewed: 15 August 2023
Daniele
United KingdomIt wasn't clear enough that the breakfast place is a bit distant from the actual room and it requires going up a steep ladder, not suitable for people with walking issues. Same problem accessing the external pool. Room cleaning could be improved as bedside tables were quite dusty. Breakfast options are limited to only sweet cakes and some sweet or savory pastries.
Kind and attentive staff (Noemi), great view from room's balcony, good sized room.
Stayed in August 2023
Reviewed: 13 September 2022
Anonymous
IsraelThere are no comments available for this review
Stayed in September 2022
Showing 1 – 7
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