Piazza Stazione 2, 56125 Pisa, Italy
#31 of 50 hotels in Pisa
Guests' ChoiceBased on 1755 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.6
Staff
8.5
Value for money
7.4
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Stewart
United KingdomStaff not very friendly. Nobody around at breakfast. Sat myself down and got on with it.
Very comfortable bed, great shower. Good location.
Stayed in May 2024
Reviewed: 22 May 2024
Jack
United KingdomNo bar / restaurant to enjoy in the evening.
Perfect location, 100m from the Pisa Central station.
Stayed in May 2024
Reviewed: 21 May 2024
Barbara
IrelandN/A
Location was convenient for touring Pisa and only a few minutes to airport in taxi and across the road from central train station.
Stayed in May 2024
Reviewed: 18 May 2024
Therese
IrelandDidn't pay for breakfast. Too expensive at €16.99 per person.
Spacious and clean. Nice foyer. Convenient to train station. Comfortable bed.
Stayed in May 2024
Reviewed: 16 May 2024
Agibbzy
United KingdomHotel is literally oposite the Pisa Centrale train station. It is around 1.5km walk to the leaning tower. Lots of shops and food places along the way. We were told by some of the staff at restraunts that the area around the train station isn't safe at night, however there are police and army vehicles and personnel located at points along the way, so we felt very safe!
Stayed in May 2024
Reviewed: 14 May 2024
Doctorl22
United KingdomBreakfast a bit basic but adequate. Shame it doesn’t have hotel bar and instead a 24 hr self service counter.
Great location perfect for station and into the old parts of the city. Room very comfortable clean and quiet. Good reception staff on check in and check out.
Stayed in May 2024
Reviewed: 12 May 2024
Martin
United KingdomProperty was good,girl on reception very slow and surly.
Next to the train station and 25 mins walk through the town to the tower.
Stayed in May 2024
Reviewed: 11 May 2024
Salvatore
NetherlandsIncredibile breakfast options. Room is clean and tidy, shower with good water pressure
Stayed in April 2024
Reviewed: 11 May 2024
Glynis
United KingdomRooms a little dated
Very convenient opposite the railway station and an easy walk to the Leaning Tower . Staff very welcoming. Liked the small refreshments by reception. Good selection in the vending machine, even able to purchase wine! Rooms spotlessly clean although a little dated. Very quiet due to deep double glazing. Breakfast was very good. Great selection and good coffee machine. Would stay again.
Stayed in May 2024
Reviewed: 10 May 2024
Julie
United KingdomThe air conditioning was poor and the room was hot all night.
Location.
Stayed in May 2024
Reviewed: 10 May 2024
Roger
United KingdomWould of liked a restaurant !
Stayed in April 2024
Reviewed: 10 May 2024
Janet
CanadaLikely breakfast ( which we couldn't have as we were going to airport early) Breakfast needs to have more substance than just light breads and sweets..
Location : close to train station and people mover to the airport; also easy walking in Pisa: it was a great find!
Stayed in May 2024
Reviewed: 7 May 2024
Christine
United KingdomNothing
Location. Clean. Comfortable bed. Quiet
Stayed in May 2024
Reviewed: 6 May 2024
Nicholas
United KingdomLOCATION
BREAKFAST GOOD
Stayed in May 2024
Reviewed: 23 April 2024
Anil
United KingdomRoom was a bit shabby in areas could do with some TLC.
The location is brilliant next to the train station and close to the centre.
Stayed in April 2024
Reviewed: 22 April 2024
Izabela
PolandToo small rooms - but for one night it was not such a big problem.
- parking, - breakfast, - friendly staff.
Stayed in April 2024
Reviewed: 20 April 2024
Yuk
CanadaThe hotel check out time is 1200 noon, but when I request l check out at 1pm, the hotel need me to pay extra money $15/hour, really disappointed.
Good and any choices for European buffet breakfast. And location is very close to railway station.
Stayed in April 2024
Reviewed: 18 April 2024
John
United KingdomShower in the room needed a bit of an update
Great location for Pisa and train station to Florence and the airport
Stayed in April 2024
Reviewed: 16 April 2024
Skillington
United KingdomLocation was perfect for train travel and general wandering around pisa.
Stayed in April 2024
Reviewed: 15 April 2024
Dominic
United KingdomRoom temperature was very warm. Admittedly the outside temperature was unseasonably warm but the air conditioner was struggling.
Central location and very handy for station.
Stayed in April 2024
Reviewed: 12 April 2024
Jane
United KingdomI’d have liked a kettle in the room
A good hotel for travellers directly opposite Pisa Central Station
Stayed in April 2024
Reviewed: 11 April 2024
Nacestu
Czech RepublicThere was s bit too hot during nights and we have not manage to change it by air conditioning control. I still do not get why mini bar drink prices are so high. So we better went out for a drink.
We stayed in Superior room and it was perfect to us. Nice room, comfy bed, spacy and clean bathroom. Make sure you do not miss breakfasts as they are really really nice. But in case you do not need much in the morning there is a bistro just next corner. The place opposite the Station is a bit busy, but it is so handy to be so close if you plan like us to go to Firenze or sea side. There were doubled glass balcony doors, so it was completely quiet during nights. But we kept them closed of course. All the hotel staff we met were really professional and helpful. Highly recommend!
Stayed in March 2024
Reviewed: 10 April 2024
Don
United KingdomRooms a bit dated.
As was heading to airport next day, the location next to the train station was perfect. Also a 5 min walk to the Keith Haring mural!
Stayed in April 2024
Reviewed: 9 April 2024
Steve
United KingdomThe water pressure on the 5th floor is just or what it should be to have hot powerful shower these days.
Upgrade to suite, having paid for a family room. Great having 2 bathrooms. Having stayed in a family room only a few days earlier this was much better. The AC worked very well and the bed was better.
Stayed in April 2024
Conegliano, Italy
Palaiochóra, Greece
Dorog, Hungary
Ulcinj, Montenegro
Baltimore, USA
Flic-en-Flac, Mauritius
Pians, Austria
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content