Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Hotel Cestelli

Reviews of Hotel Cestelli 1 stars

Borgo SS. Apostoli 25, Santa Maria Novella, 50123 Florence, Italy

#139 of 380 hotels in Florence

Guests' Choice

Review score

Based on 287 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    8.2

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It is not worth discussing the disadvantages, because the hotel already has a 1-star rating, probably due to the old age of the building and the common bathroom. But guests are warned about this and should be prepared to stand in line for the toilet or hear the creaks of the old wood and the voices of the neighbors.

    The charming owners Alessio and Assumi - attentive, polite, friendly, unobtrusive - perfect! The quality and freshness of linen and towels is unbelievable! The location is one of the best! I had only a pleasant impression 😘

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The only issue we had is that there were mosquitos in our room because of the old windows frames.

    Good overall, according to expectations. Great location.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights

    Not related to the hotel but there were so many mosquitos.

    The location is amazing, very close to centre of city and bridges which was has to be visited.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Amazing hotel in excellent location, nice and quiet at night and such good value, great hosts!
    • Business trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Shared toilet but then that is why it is so cheap, it is worth it, personally I only had to wait for the toilet a couple of times.

    The hosts are so friendly, location perfect, beautiful hotel, very good value indeed.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lovely welcome and overview of what to do in Florence. Fabulous location.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    I had a great time for what i was looking for.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Personally I do not find anything wrong, it is what i expected for the price and the facilities they offer. If I wanted something else, i would have booked elsewhere. But i get what i pay for, knowing in advance.

    It is very homy, clean, Alessio the owner is very helpful, polite and comfortable to talk to. Very central location, i was out, if i was tired, i would go quick to my room to rest my legs a bit and leave again. Simple.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Out of the owners control, but on arriving the entrance hall and staircase was very smelly due to the rain / water.

    Owners were lovely - very welcoming and very helpful with recommendations and the local area. Location was fantastic, no more than 20 minutes walking to any point in florence.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    We would definitely recommend Hotel Cestelli to anyone wanting a real Florence experience.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location was superb and the hosts were outstanding. They spent 20 minutes with us explaining everything about Florence. Where to eat, shop and must see places of interest. Our room was beautifully appointed with everything we needed. The best accommodation we’ve had so far on our 5th week in Europe.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Noisy street and shower water went everywhere and the mat was not absorbent.

    Great location, really lovely staff, safe, secure and clean! Really nice rooms. Definitely 5 stars, not 1.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Toilet sharing. It would have been nice if there is separate toilet and shower.

    Centrally located and comfortable.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lovely room. Very friendly staff. Great location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights

    The WiFi signal was not very good, and there was a slight odour in the room, prompting me to keep the window closed throughout my stay. It's worth noting that the odour originated from the inner patio, rather than any lack of cleanliness in the room itself.

    Great location, 10 min walking from all important landmarks. Very friendly staff and comfortable beds.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great location and great staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Single bed was a little small.

    The owners were so welcoming and lovely upon arrival. They shared really good knowledge and recommendations of places to eat and different areas to see. It’s a great location, the hotel was clean, and perfect for a solo traveller.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Good for short stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights

    Flushing was very loud. Opposite side of my window was the window in the next building, and you could hear the street sounds. There was no coffee corner where you could make yourself a morning/evening drink.

    It is situated close to Ponte Vecchio, a walking distance to most of the tourist attractions. Bed was comfortable. Room was clean. Great atmosphere, everything about the room/stay was explained in the details at the check-in. Bathroom was regularly cleaned and despite there is only one bathroom I never had to wait.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Central location in palazzo with silent peaceful room
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Wonderful palazzo with antique furniture and simple facilities- a shared bathroom- and absolutely silent so excellent nights sleep despite being right in the middle of Florence

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    it's ok
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights

    the facility need to be improved......

    everything is ok. with this price at this location it is ok.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Super
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There is no kitchen or kettle for hot water in the room, which would've been nice. The bathroom is shared with the whole floor (which are at least 8 rooms), which may be a bit bothersome if you have bad luck and everyone is using it. However the bathroom itself was always clean and the shower was good too.

    Cozy accommodation on an historical building in the heart of Florence. The location is unbeatable and the surroundings are quiet. Around 10 minutes by foot from the train station. The room was spacious, with a double bed and a personal basin. The host explained to us the layout of the city and gave us helpful tips on what to see and where to eat.

    Stayed in March 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 1 night

    Didn't sleep very well and realized in the morning that I got bitten by bedbugs :( No idea how it can be because this place looks super clean and comfy, they might have traveled on my clothes from the previous stay (but I slept just fine there..)

    Fantastic location in the centre of Florence, beautiful vintage room, the hosts are very friendly and would explain you everything, the place (including the bathroom) is very clean and comfortable. I had no problems with the noises from neighbours or the street.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    10
    Perfect location, wonderful staff and adorable room
    • Leisure trip
    • Group
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights

    Staff super friendly and room adorable!

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    A brilliant location for walking all over Florence
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Waiting for the bathroom but can’t be helped with a shared bathroom

    Excellent location and very helpful owners

    Stayed in January 2024

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    That the trip was too short, 3 days weren't enough :)

    The hosts and the room. The location is perfect, close to everything you need within walking distance.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Amazjng location, very clean, owners were extremely friendly - fantastic value for money

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Lovely location and hosts
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was only a single shared bathroom for all rooms. I didn't have many issues getting in, but something to keep in mind if you have limited time in the morning or evening.

    Amazing location and very friendly hosts. It was easy to leave luggage there before check-in or after check-out. The room was clean and had its own sink, which was very convenient given the shared bathroom.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Charming, central accommodation!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Wish we could have stayed longer.

    For a real Florence experience, in a perfect location, we highly recommend Hotel Castelli. What a treat and beautiful, charming accommodation. Alessio and his wife were so helpful to us during our stay. Thank you!

    Stayed in November 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: