Was a good one night accomodation travelling through to our next destination, staff were great..

Stayed in August 2023

Staff were great, was a pleasant stay.

Stayed in August 2023

After reading the reviews we expected “charm” but, unfortunately, we didn’t find it. Unfortunately, we were in the room closest to the breakfast room so clanging noises and voices before 6am. No offer of help with luggage and front reception was not particularly friendly and spent most of the time on the phone. Naples, however, is very full on, in your face and amazing!

The location was the best thing about the property. Very central and walking distance to everywhere.

Stayed in September 2023

We were there only for a night and they gave us a very small room with almost no window with no place to turn around. However, as we were for 1 night only, it wasn't such a big deal.

Stayed in August 2023

The bathroom was not very clean… especially the shower booth.

The location is great

Stayed in August 2023

Everything was great!!

Location is great! Just center of everything! Breakfast is quite good, maybe variety of cheeses can be more but generally it is much better than most of the other places at this level. Personel is quite helpful! And that made me to think to stay in this hotel next time and I strongly recommend my friends to stay in this hotel! They saved our lifes :) by accepting to store our lugguages! Then we could go and stay near places with small bags. Also when we came back to Napoli for our last night; because of the price, we stayed in another place which is only a few meters away from Chiaja Hotel. Next day we had a very early flight and we needed taxi. The place that we stayed, did not help us about that but the reception of Chiaja Hotel called and reserved the taxi for us and they said in case we would have any problem do not hesitate to get in touch with them! Special thanks to all of the personel in the reception desk of Chiaja Hotel!!

Stayed in August 2023

the rooms were smelly the breakfast was ok. not a lot of variety if you like savory stuff in the morning. breakfast ends at 10:30 am but the staff doesn’t add missing food at 9:50 am. coffee was decent, nothing special. the staff was generally unfriendly. there were two receptionists who were friendly but other than that they are very disappointing.

the location is great there were small bites in the evening

Stayed in July 2023

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Nice people and good location

Stayed in June 2023

The bathroom was so cramped you felt you were toiletting in the bedroom.

It looks kooky and unique . Its not. Its corporate and cold and packaged plastiv breakfast. Carton juice and no fresh fruit in the land of fruit. Plastic bath no blankets or enough pillows. You couldnt open the wardrobe door because of the bed. They cramp as many beds in as possible. No free water. And certainly not as much charm as the name suggests

Stayed in May 2023

Everything was nice!

Stayed in March 2023

All was good!

Very quant hotel. Great location, good breakfast!

Stayed in April 2023

Breakfast very poor ,and man you have to ask for yr coffee s was very rude every morning ,like it was to much hassle for him.Rooms very dated ,tk god we were out all day .

Stayed in March 2023

location and staff

Stayed in March 2023

uncomfortable bed, blankets is old and not comfort

location was the best. the crew is very nice

Stayed in February 2023

Great location for sights and restaurants. Warm, cozy and inviting rooms, many choices for delicious breakfast including hot and cold beverages. Helpful and welcoming staff.

Stayed in January 2023

There wasn't really anything I didn't like about the hotel. It can be pretty warm in Naples (obviously) so the room can be a little warm at times but the windows are huge and let in a great breeze. Overall an entirely pleasant experience.

This hotel is so cute and so great! The rooms are a great value, the breakfast is decent, and the staff is wonderful. We needed to check in early and they had the room ready for us! Some of our favorite touches were the slippers they provided as well as the little coral charms. I would definitely stay here again.

Stayed in January 2023

Lovely boutique hotel centrally located. Very clean. Professional staff yet friendly Yummy breakfast Excellent value for money Will be back for sure

Stayed in December 2022

they promote them self as a medium-high structure but they definitely have low standards. the room has the bathroom below and the bed upstairs, connected by a staircase with way too high steps (not following the law regulations for the step high). the view was on a dirty cavedium. the shower head was incredibly dirty, as there was rust on the shower tray. the bedsheets had holes and balls of hairs were rolling on the floor.

the location it’s great

Stayed in October 2022

Great location in a historic part of the city. The facility had a historic feeling and made the beginning of our trip to Italy very fun!

Stayed in September 2022

The location was not optimal and was hard to find. Hotel needs better exterior signage. Hotel is not near train station or a metro stop. Staff did not want to call us a taxi to take to train station upon departure in pouring rain (said taxis were unreliable) but instead suggested she arrange a private transport costing at least 40 Euros. Then another departing couple asked her to call for a taxi to train station, she did so immediately without comment, so we asked her again to call us a taxi. We got our taxi in a few minutes, but we felt we were getting "targeted" to spend extra money.

Breakfast was gracious and had sufficient choices. Room seemed to have been updated recently but kept its old world charm, as well as the interior of the hotel.

Stayed in September 2022

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The staff was very friendly, and allowed us to be early on our room. The room was nicely decorated, clean and comfortable.

Stayed in September 2022

A little difficult to figure out how to get into the building from the street.

Great location for shopping and sightseeing. Room was clean and staff was friendly.

Stayed in August 2022

no complaints

Very modern, very clean, excellent breakfast

Stayed in September 2022

Staff very friendly and efficient. Reception contacted us and arranged for a left behind item to be sent by courier service to our next destination.

Stayed in August 2022

via Chiaja is a great area . very atmosphere hotel !all all

Stayed in August 2022