Via Ragazzi del '99, 12, Careggi - Rifredi, 50141 Florence, Italy
#188 of 380 hotels in Florence
Guests' ChoiceBased on 130 hotel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
9.5
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Anja27
NorwayOur room was great. The hotel is a bit outside of the Florence city center, however it is very easy to get to the downtown by train. 10 min walk to the train station from the hotel, and 1 stop to the final station - Firenze SMN station. Super convenient. We find the hotel to be a great option for us traveling by car, as the hotel offers a free parking right outside of the hotel.
Stayed in April 2024
Reviewed: 14 April 2024
David
AustraliaAll fine.
The manager and staff are friendly and helpful. I really liked the personalised coffee each morning. The “barista” remembered my preference right from the first coffee!
Stayed in April 2024
Reviewed: 26 February 2024
Nataliya
GermanyOne needs to take the train to the centre
The staff is really friendly and we also appreciated the cleanliness. We were looking for a budget-friendly place and it was just that
Stayed in February 2024
Reviewed: 6 January 2024
Gail
United KingdomThe room was large, clean and bathroom good. The staff were helpful and friendly. It is about 5-10 min walk to Refredi station and 1 stop to centre of Florence.
Stayed in January 2024
Reviewed: 18 October 2023
Jack
AustraliaAfter cleaning the morning after checking in, our door was left open. This was a massive security issue for us as there was no safe to put devices/passports in, but the staff brushed it off. Additionally, the bathroom window did not lock.
The breakfast (with great coffee) was free despite not being advertised as such. The staff were friendly and most were bilingual. The accomodation was exceptionally clean.
Stayed in October 2023
Reviewed: 11 October 2023
Daniel
CanadaBeds a bit on the hard side
Great Location. Less than 10 min walk to the train which is one station from Florence (5min). Parking is available on the street. Some free, some by the meter.
Stayed in October 2023
Reviewed: 25 September 2023
Τετη
GreeceIt is an old hotel, which is quite far from Florence city center - can be approached only by train. However the train station is very close, and the ticket was cheap. This hotel doesn't have any aircondition facilities, so it can get hot during the summer. It didn't ruin our stay for us, as we needed a hotel with parking for our car, which is difficult to find for free in Florence.
We were offered free breakfast, thank you very much! The center of Florence is very close by train - but you need to take the train, just for 1 stop though. There is a lot of free parking in the street The staff was amazing!
Stayed in July 2023
Reviewed: 14 September 2023
Glenn
KuwaitMosquitoes is the great enemy. Property is a bit old that needed renovation. Add something for the breakfast.
The staff are very accommodating and they speak in languages that guest can understand.
Stayed in September 2023
Reviewed: 13 September 2023
Mileva
MontenegroRoom is literally full of mosquitos! Never seen so much mosquitos in one place 😖 The room does not have AC, so during hot days (and we were there in mid Sept) you can not sleep, because you don’t have air….
Location. It is the best thing about this place - just 10 min walk and you are at Rifredo station, from which you have only 5 min to Santa Maria Novella station.
Stayed in September 2023
Reviewed: 12 September 2023
Louise
AustraliaNeeded to catch train to historical centre
Friendly staff Walk to train. Budget option in suburban florence if all you want is a basic, clean, safe economical option, with easy train ride to historical centre ( one stop).
Stayed in September 2023
Reviewed: 11 September 2023
Alexandra
GermanyWould definitely have needed air condition!!!!! Had to get my night gown wet to be able to sleep since it got to 40 degrees Celsius (over 100 degrees Fahrenheit)
Free parking. Surprisingly a little Italian breakfast was available for free!!! Very friendly and helpful staff.
Stayed in August 2023
Reviewed: 10 September 2023
Andrea
ItalyThere is no Air conditioning but just a ceiling fan.
Simple basic and clean, with all the comfort needed in a 1 star hotel. Breakfast is good and also the size of the room. Very handy to get to Careggi hospital and also to the center
Stayed in September 2023
Reviewed: 28 August 2023
Veronika
HungaryThe host was exceptionally kind and helpful. The room was clean, plus the apartment is near the train station.
Stayed in August 2023
Reviewed: 24 August 2023
Sam
United KingdomDifficult to get room cool without aircon. No hand soap in bathroom.
Clean, simple rooms with comfortable beds not too far from the train into central Florence. Nice staff.
Stayed in August 2023
Reviewed: 23 July 2023
Daria
PolandCould be an AC.
The personnel who is very friendly and helpful
Stayed in July 2023
Reviewed: 14 July 2023
Joanne
United KingdomFriendly helpful staff and a bonus breakfast. Fantastic value for money
Stayed in July 2023
Reviewed: 9 July 2023
Kathleen
United KingdomClean but basic, good location for the train station into Florence. Supermarket a few minutes walk. Staff lovely and very helpful.
Stayed in June 2023
Reviewed: 26 June 2023
Lara
TurkeyNice location and very clean
Stayed in June 2023
Reviewed: 16 June 2023
Michalina
United KingdomToilet flashing very very loud. No kettle and mugs to do your own tea or coffee during the day/evening. There is no communal kitchen area either. Very loud in the morning so if you after a good sleep that is not hotel for you. The second night we were awake before 7 am by very loud child and his parents ( probably cleaning people). There were there for long time so early wake up. There were also some building works starting a little later at the back of the building so that will wake you up as well.
Very clean hotel and very friendly staff. Easy to get to centre catching train which takes only about 5 mins and cost 1,50. We were offered coffee and a little breakfast which was was very kind. Was very good value for the money.
Stayed in June 2023
Reviewed: 10 June 2023
Funda
GermanyThere are no nets on the windows to protect from mosquitos.
Price
Stayed in June 2023
Reviewed: 28 May 2023
Taraaam
Denmark. Location and Breakfast could be better. And you can't check in after 10:30pm
It feels like home and the staff are super friendly 🙂
Stayed in May 2023
Reviewed: 25 May 2023
Stefan
CanadaBus 20
Staff, bed
Stayed in May 2023
Reviewed: 28 April 2023
Jeanine
SwitzerlandIts a bit outside of the city in between apartments, not very beautiful area. Its also a bit loud.
Very cozy room, I was surprised how nice the hotel was for the price! Also very clean. The staff is absolutely great, they help you with everything. 🙂
Stayed in April 2023
Reviewed: 27 April 2023
Cuong
United StatesNyet.
Location is nearby bus station and food market.
Stayed in March 2023
Skegness, UK
Herdecke, Germany
Zsira, Hungary
Brăila, Romania
Bük, Hungary
Sitges, Spain
Castro, Chile
Bangalore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content