Tea bags and coffee quality at breakfast, while they were very good in the room. It's a real pity, because these details could make the difference.

Staff, all of them are wonderful. We mention Marco, Marco number 2, and Martina at the reception because they took care of us, but everyone was kind! We had a free room upgrade: a very nice touch as gift for my husband anniversary, as well a nice Franciacorta in the room the last day! Amazing SPA run by Giulia, the wellness centre, highly recommended the massages of Manuela! Terrazza restaurant with top professional Roberto leading a very attentive staff.

Stayed in May 2024

Kids club stuff were excellent. All people who works there was friendly and excellent service. I would like to come back again and highly recommend for family

Stayed in October 2023

Nothing

This was a great hotel, it has multiple beaches to visit (via a buggy) and the breakfast has everything you could possibly want. The rooms are very clean and quite large. Staff were helpful and the food at La Terrazza was really good! Would recommend staying here if you want easy access to nice beaches and good service in the South of Sardinia!

Stayed in October 2023

The fact that almost every night mid dinner at nine pm, the entertainment for children was started. I have absolutely no problem with the principle but feel it is so poorly placed and basically ruins potentially romantic dinners. Also our room was not at all sound proof and we were disturbed as late as one in the morning by high heels and scraping of chairs above us

Lovely location. Beaches also beautiful and all staff we encountered were wonderful

Stayed in September 2023

Some minor but annoying things. I have a benchmark with Conrad Hotel in Riviera Maya (Yucatan, Mexico) where I spent two weeks last year. And in my opinion as regards services still you have some way to be where they were. If you pay almost EUR 1k per night you may have some high expectations.

Good location in a relatively calm area; Pool with very good staff; breakfast - a great choice

Stayed in July 2023

nothing to report

from food quality and service all excellent this was our second time there and we love all of it

Stayed in June 2023

Biggest surprise, that they charge for the spa extra, which is nothing unique and it is usually included in the price, especially in a 5* hotel prices. Cleaning of the terrace floor wasn’t part of the duty, which it would have been needed, especially on a rainy days Our last day was a bit sunny, but at the pool wasn’t offered any towel. It was practically closed around the pool. Somehow I expect that the guest decides if the weather good for the swim or sleep at the pool, but not giving the option was a bit strange.

Best part: half board on a new level. Usually half board breakfast and dinner served in a buffet, however, here breakfast was half buffet half al a cart, which is not that unique however dinner was completely al a cart, which gave a real 5* experience. Our room was clean, the cleaning personnel were friendlier than the front desk.

Stayed in May 2023

We enjoyed every minute of our stay in the Conrad Chia resort.

Outstanding service with a smile and a picturesque location. Delicious food in La Terrazza restaurant, and attention to detail especially when preparing a birthday surprise. Special appreciation goes to Mini Club animators (Mattias and wonderful ladies), as well as the portiers, reception, restaurant and Bioquam and the beach staff. You all made our stay unforgettable.

Stayed in May 2023

Breakfast and dinner restaurants were a little bland; air-conditioning didn’t seem to work in our room, with the room being a few degrees warmer than we wanted, they told us this is how AC works in Italian hotels, but I’d expect better from an upscale hotel.

Bioaquam for lunch and drinks by the pool; Bollicine bar for evening drinks; the beaches; very friendly and attentive staff.

Stayed in May 2023

Cleaning was a bit chaotic, no clear schedule.

Location is excellent. Breakfast can have more choices. Very poor in terms of fruits.

Stayed in May 2023

Water in the restaurant was overpriced. Spa was not good and guests have to pay to use it

Great breakfast, beautiful location, very comfortable room with excellent bathroom

Stayed in April 2023

clean and beautiful

Stayed in September 2022

Fantastic hotel. Amazing spa

Stayed in September 2022

We loved everything

Absolutely everything! Stunning property

Stayed in August 2022

Friendly and helpful staff, very nice food. Cleanliness superb. Spa very good size, plenty of space to hide and enjoy the privacy. Good massages with the team doing their best to match your expectations.

Stayed in May 2022

Beaches, service

Stayed in June 2022

the first room that give to us was very small, after a claim give us a very good and large room

exceleent location and top service of all the staf

Stayed in July 2022

Great Location for a chill out beach and family holiday

Stayed in June 2022

The location is slightly isolated but it is irrelevant because the hotel is so nice.

Exceptional hotel in many ways but the best aspect is by far the staff. From start to finish they were amazing and really make the extra effort to get to know you, especially in the restaurant, where Mo and his team were super professional.

Stayed in June 2022

Everything. Room was amazing, food was incredible. Beach was good 10/10

Stayed in September 2021

Wine at dinner too expensive. We’d have had more drinks and probably spent more overall of it had been better value. Water €4, wine 1€12-15 a glass.

Excellent included (half hoard) dinner and breakfast. Dinner was excellent.

Stayed in September 2021

You have to pay water 4 to 5 eur by bottel at each restaurant...

Staff are very kind, the food was delicious, great beach with shuttle very appreciated.

Stayed in September 2021

its a house with 5 stars but not a 5-star house.

solid hotel. nice beach.

Stayed in October 2023

Too far from beach - need to take a navetta to the beach. I thought when I booked that it was beachfront

Facilities and staff were excellent

Stayed in August 2023