We have some small problem when someone occupied reserved parking space, but staff was helpful and we parked nearby that night. Thanks to night watchman

Staff was helpful and very polite. Cleanliness was exceptional. Breakfast was good also. Very good stay overall in a good location in Montecatini terme.

Stayed in May 2024

Breakfast - there is a huge variaty of sweets, compared to just a few savoury items. If you are staying for a few days, it would be great to have more savoury breakfast options to choose from.

Big, comfy room and bathroom. Good location for exloring Florence and Tuskany.

Stayed in May 2024

Nice breakfast, car parking, spacious room, good location next to the city center and shops

Stayed in April 2024

Nothing really

Excellent the position and the look of the room is better then on picture. The room is clean and confortable; the breakfast was various and good.

Stayed in March 2024

Air conditioning very noisey

Great Location & food.

Stayed in September 2023

Some inattentive staff, breakfast staff great, cleaners great, receptionists not generally interested other than check in and check out. Night porter guy was very good though

Location and price and precious knowledge

Stayed in September 2023

Better service by the reception

Good choices of food for all types of poeple

Stayed in July 2023

Limited parking places, but we always found a parking place close to the hotel. We haven't enough time to go to the pool.

The hotel is very close to the center, train station. The breakfast was good, excellent coffee at breakfast.

Stayed in June 2023

We have no complaints

Great rooms, spacious and very nice beds. Everyone was very friendly and welcoming, from the reception to the breakfast .

Stayed in May 2023

Staff could be a little more helpful .. didnt help with knowledge of area etc...

Location.. value for money Free breakfast

Stayed in April 2023

We had rooms with balconies which was lovely. However, the local bars were very noisy across the street.

Stayed in October 2022

no

breakfast

Stayed in October 2022

bathroom very small shower blocked no atmosphere in bar

location friendly staff

Stayed in October 2022

my ref. was not working, but they changed soon!

clean quiet

Stayed in September 2022

Breakfast was stressful. The process wasn’t explained and so were shouted at by staff and eyes were rolled a few times making us feel like a nuisance and so a few days we skipped the breakfast due to the atmosphere. There was also a lack of sun beds every day meaning sometimes you didn’t get one all day as people would leave their towels even though not there and this wasn’t checked.

Reception staff were really friendly

Stayed in August 2022

The shower was a little small.

Great staff and excellent location to explore Montecatini. The room was comfortable, as was the bed. The shower is a little small, but had good water pressure. The location was excellent and easy to get to the center of town. The included breakfast was plentiful with many choices. We enjoyed our stay here and would stay here again.

Stayed in September 2022

Breakfast and the breakfast staff

Receptionist was very helpful, and lovely swimming pool.

Stayed in September 2022

more power points that are separate from light switch which would allow uk plugs with adapters to work, and a waste bin in the bedroom

The hotel staff were friendly and professional, the beds where comfortable. Location was not too touristy and was in a quite part of the town a short walk from great restaurants and train station. The breakfast buffet was continental and had a good selection, dinner in the restaurant of hotel boston opposite side of the road was good due to our tiredness could not have the full three courses that was offered. the atmosphere was a friendly and happy place to work for the staff and this made the stay enjoyable

Stayed in September 2022

Italien arrogance among the staff… ignorant and not service minded… no clear Covid policy, in fact they didn’t bothered at all

not so much

Stayed in July 2022

In the early morning I woke up because I heard people speaking from the road. The rest of the time it was quite silently though. It was just for a few moments.

The room was big and the bed was very comfortable. The breakfast included a large variety of food. The Staff of the hotel was very pleasant and very helpfull when we had different request! It was a very nice stay!

Stayed in July 2022

The bathroom equipment needing some improvements

The staff behavior at the reception

Stayed in September 2021

Good breakfast served from 7 to 10, depending on the time it can be a bit congested as it is served by hotel staff due to the pandemic. Very clean all areas of the hotel and the pool. The pool was not very big but it was almost empty when we used it. The town and all the nearby places are very beautiful and can be explored on foot.

Stayed in August 2021

Rooftop swimming pool, good bed, good breakfast,

Stayed in August 2021

The room was very cold and no way to turn the heat on. The bathroom had wall damages and the shower doors were leaking. Parking is available if you find place and payable, if I remember correctly is 10 euros per day and the hotel gives you a printed voucher to expose on the dashboard of your car Definitely not a 4* hotel maybe between 2-3*. Not good value for money

Good position and friendly staff. Pretty big room.

Stayed in October 2023